Ratings based on 172 Verified Reviews

4.6 out of 5
83% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Shanghai

Great Hotel Near Berlin

Posted Mar 11, 2018
Pros: Super swimming pool and suna
Cons: Its already the best.
Location: Small hill, forrest, outdoors is everywhere
Excellent service and ambiance 30 minutes from Berlin, stay in the forrest end enjoy the Michelin stared restaurant. Great time...
5 out of 5
by A verified traveler

Small, charming, beautiful

Posted Oct 31, 2017 on Hotels
Hotel was beautiful. Small and charming, staff was very friendly. We stayed two nights. Pool is lovely, and sauna/steam room too - though the sauna area is small. We were lycky though and it wasn’t at all crowded. Nice option for a romantic weekend.
5 out of 5
for Everyone
by A verified traveler

Posted Sep 17, 2017 on Orbitz
Great quiet retreat hotel with pool/ spa facilities and restaurant.
5 out of 5
for Everyone
by A verified traveler from Colorado, USA

Beautiful hotel

Posted Aug 17, 2017
Very nice hotel with beautiful surroundings! We stayed here for 2 nights. The only negative thing is that we wanted to use the sauna, my daughter asked the front desk and they said it was going to take 1/2 for the sauna to be ready, but after more than 1/2 hour the sauna was still not ready, so we ended up no using it at all, but the pool was great. another thing was the wifi was not fast enough. I would stay here again, probably with more time since is an excellent place to do outdoor activities like biking.
3 out of 5
by A verified traveler from Edinburgh

Great location but a very lacklustre room

Posted Jul 9, 2017
Spa and location are great but this place is definitely more suited for older people - most were over 50's. The rooms are trying to be regal but are more just dated. Booking said most come with balcony or terrace, ours had neither. WiFi speeds are around the 0.5Mb mark which is unacceptable at a 4-star, I feel. You are not going to be streaming some Netflix before bed! Reception said there was nothing they could do about it. There's no air-conditioning in the room and with the insects and bugs from the forest you find yourself choosing between sweating or having bugs fly around you (the insect netting on the window was broken off and leaning against it). The way the houses are set up also means early risers then wake most of the other rooms up (because your windows are open). If the pricing wasn't so high I'd be less critical but a 4 star and around £130/night without breakfast, we felt it wasn't great value. We only stayed 1 night but have spent a week around the province and this was unfortunately the bottom of our list. If you're only in Potsdam for a short period, get a spot right in the town centre - it's a beautiful area and has a great feel to it. I'll throw some positives in so the review isn't all negative! It's a beautiful forest and really quiet around the grounds. The spa is the saving grace - it's spacious, pool temp is great and the loungers are plenty and comfortable. It's definitely out of the way but has bicycles for rent - a car is a must.
5 out of 5
for Everyone
by A verified traveler from Olomouc

Nice wellness hotel in quiet wooded area.

Posted Feb 11, 2017
Pros: Quiet place, cleanliness, parking, breakfast,spa
Cons: I have no idea
Location: quiet location in wood, close to Potsdam, 40 min to Berlin
I have spent in hotel 2 nights on my bussiness journey. Arrival through th wood into nice area with several hotel buildings. Fast check in, nice comfortable and clean room, receptionist personally showed me the room. Mineral water, fruit and small snack on arrival was very pleasant surprise. Every evening preparation of bed and small very delicious sweet. Superb breakfast and free entry into wellness - spa. Sauna, steam bath and pool, rest room, with complimentary fruits and tea. Enough space for parking, surrounding ideal for jogging. I am absolutely satisfied. I can highly recommend this hotel. Car is essential, location is outside the Potsdam.
4 out of 5
by A verified traveler

No wifi in the rooms

Posted Aug 14, 2016 on Hotels
Very nice hotel, however, the good impression spoiled by the missing wifi in the rooms. Had to sit in the reception area to conduct my business correspondance.
5 out of 5
by Richard from McLean,Virginia USA

Jewel in the woods!

Posted Aug 7, 2016 on Hotels
We stayed only one night but found the service, staff, and room excellent. Would stay there again.
4 out of 5
by Hubert

This traveler left a rating score only Posted Jul 20, 2016 on Hotels
4 out of 5
by Timothy from Thame

Smart hotel with great staff but pricey

Posted Jun 16, 2016 on Hotels
We stayed one night. Room is very nice. Shower awesome and large bed. Could do with proper pillows though! Bistro was very expensive and we were charged €9 for a bottle of still water! Nearly died...found out later that they should not have refused to serve us tap water as they have to by law in Germany if you ask for it. Food was alright. Nothing special for the price. A bit poncy as it shares a kitchen with the Michelin star restaurant on site. Lovely spa and breakfast is great. Lovely place to go and relax but go and eat out elsewhere is my view!