Ratings based on 145 Verified Reviews

3.5 out of 5
71% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Colombia

Posted Jun 18, 2018
hotel is very much rundown. It had good facilities. but right now it lacks maintenance.
Comment from Hotel Management
Jun 19, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay as it is what we strive for everyday. The gap highlighted, has been carefully noted and we assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment. Just to keep you updated that swimming pool is not on chargeable basis. May we request you to consider this as an aberration not reflective of the otherwise high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and will definitely look into the same. We hope you give us an opportunity to serve you again and wow you with our authentic hospitality. Thank you, With warm regards, Nitin Saigal, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted May 24, 2018
Though the surrounding of this hotel is slum area but definitely it is the great hotel to stay if you want good food and good facil. Just two complaints; 1. There was no bath mat provision in any room. Because of which you might get slip. 2. AC temperature could only be adjusted from 18 degree to 25 degree. Even at 25 degree it feels too cold. You will not be able to have good sleep if u cannot bear the AC cooling. Rest It is an amazing hotel to stay. The food is too good. :-)
Comment from Hotel Management
May 29, 2018 by NITIN SAIGAL, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay as it is what we strive for everyday.We assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment.May we request you to consider this as an aberration not reflective of the otherwise high standards of service we endeavor to maintain. We will share your feedback with the concerned departments and will definitely look into the same. We hope you give us an opportunity to serve you again and wow you with our authentic hospitality. Thank you, With warm regards, Nitin Saigal, Front Office Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for families

Posted May 23, 2018
Nice stay. Morning breakfast was a treat. Well maintained pool. Kids friendly. However it’s bit far from every other place.
Comment from Hotel Management
May 24, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Greetings from Ramada Powai Mumbai! Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us. We pride ourselves in providing our guests exclusive experience and appreciation from guests further encourages us in our quest of providing luxury hospitality. We are glad that you enjoyed our service and offerings which have been specially crafted for discerning guests like yourself. We look forward to welcome you back in the near future. Thank you, With warm regards, Nitin Saigal Front Office Manager
1 out of 5
by A verified traveler

Posted Mar 11, 2018 on Hotels
Overall bad experience room was stinking not clean linen was dirty inspire of complaint at front desk nothing much done
Comment from Hotel Management
Apr 9, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay as it is what we strive for everyday. The gap highlighted, has been carefully noted and we assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment. May we request you to consider this as an aberration not reflective of the otherwise high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and will definitely look into the same. We hope you give us an opportunity to serve you again and wow you with our authentic hospitality. Thank you, With warm regards, Nitin Saigal, Front Office Manager
4 out of 5
by A verified traveler

A fairly good hotel with poor local area

Posted Feb 11, 2018 on Hotels
The condition and cleanliness were fairly well maintained. But the local area was... I would definitely recommend women take a taxi instead of walk around.
Comment from Hotel Management
Feb 22, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay as it is what we strive for everyday. The gap highlighted, has been carefully noted and we assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment. May we request you to consider this as an aberration not reflective of the otherwise high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and will definitely look into the same. We hope you give us an opportunity to serve you again and wow you with our authentic hospitality. Thank you, With warm regards, Nitin Saigal, Front Office Manager
2 out of 5
by A verified traveler

Posted Feb 8, 2018 on Hotels
Hotel rooms desperately needs to be renovated
Comment from Hotel Management
Feb 22, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay as it is what we strive for everyday. The gap highlighted, has been carefully noted and we assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment. May we request you to consider this as an aberration not reflective of the otherwise high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and will definitely look into the same. We hope you give us an opportunity to serve you again and wow you with our authentic hospitality. Thank you, With warm regards, Nitin Saigal, Front Office Manager
4 out of 5
by A verified traveler

Posted Feb 7, 2018 on Hotels
Good hotel overall. Breakfast buffet was good - both Indian and Western options with Omelette Station and Dosa Station. My only problem - no hot water in the morning, 3 days in a row. Maybe this was because there was a large conference in the hotel and about 300 people probably had their shower just before I did (I saw all of them in the lobby and at breakfast - ready for departure). Staff and managers were friendly and helpful. I would recommend this hotel to others.
Comment from Hotel Management
Feb 22, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay as it is what we strive for everyday. The gap highlighted, has been carefully noted and we assure you the necessary steps will be taken to improve the issues faced during your stay and causing disappointment. May we request you to consider this as an aberration not reflective of the otherwise high standards of service we endeavor to maintain. We have shared your feedback with the concerned departments and will definitely look into the same. We hope you give us an opportunity to serve you again and wow you with our authentic hospitality. Thank you, With warm regards, Nitin Saigal, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Delhi

nice and cheap hotel with good facilities

Posted Feb 1, 2018
Very good. I have enjoyed my stay here. The ambience is very good.
Comment from Hotel Management
Feb 22, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Thank you for choosing to stay with us. It brings us immense pleasure to know that you had a good experience at our hotel. We are so pleased to know that you were happy with the overall product as well as service levels. We can only applaud the team, for putting their best efforts forward at all times. This is key and what we would love to achieve with all our guests. We do hope to see you again with every good wish. Thank you. With warm regards, Nitin Saigal, Front Office Manager.
5 out of 5
by A verified traveler

Posted Jan 13, 2018 on Hotels
Comment from Hotel Management
Jan 17, 2018 by Nitin Saigal, Hotel Management
Dear Guest, Thank you for choosing to stay with us. It brings us immense pleasure to know that you had a good experience at our hotel. We are so pleased to know that you were happy with the overall product as well as service levels. We can only applaud the team, for putting their best efforts forward at all times. This is key and what we would love to achieve with all our guests. We do hope to see you again with every good wish. Thank you. With warm regards, Nitin Saigal, Front Office Manager
5 out of 5
by Lisa

Great bedding

Posted Dec 20, 2017 on Hotels
Enjoyed my stay for some relaxation, loved the pillows and bed Food was also of high standards
Comment from Hotel Management
Jan 2, 2018 by Nitin, Hotel Management
Dear Guest, Thank you for choosing to stay with us. It brings us immense pleasure to know that you had a good experience at our hotel. We are so pleased to know that you were happy with the overall product as well as service levels. We can only applaud the team, for putting their best efforts forward at all times. This is key and what we would love to achieve with all our guests. We do hope to see you again with every good wish. Thank you. With warm regards, Nitin Saigal, Front Office Manager.