Posted Jul 29, 2016 on Hotels
The staff was friendly when we arrived. We got our room key, and when we entered the room, only 1 of the beds were made. We were quickly put into another room. The guest next door to this room was loud, obnoxious, and used profanity throughout her conversations. My children had to listen to this woman rant for hours. We called the front office 4 times, and finally someone went to her door to discuss her behavior instead of on the phone. We asked for another room at 1:30 in the morning due to her repeated yelling and screaming, but there was none available. I feel we should have been offered this night for free due to this issue, but wasn't even mentioned. My family's first night of vacation.... not so good!