Clean and comfortable, but a few issues
Posted Nov 28, 2016 on Hotels
The room was clean and comfortable. Breakfast was fantastic. Staff were friendly and helpful to guests. Only a few problems. The first night we stayed, the people in the room above us were making so much noise stomping around that we couldn't go to sleep, and then we were woken up at 6 a.m. the next morning to the sound of them stomping around again. I've never had a hotel where you could hear people walking above you so loudly. Also, the door of our hotel room would stick open, so you had to be cautious to pull the door completely closed every time. The most annoying thing to me, however, was that check-out was at 11 a.m., but housekeeping came by twice before 10 a.m. trying to see if we had left yet. The first time we were down at breakfast when they came by, and we knew they had come by because they didn't pull the above-mentioned door closed, and it was left open for anyone to be able to access our room. The second time they came by and started opening the door while we were changing, without even announcing themselves.