Above and beyond
Posted Dec 13, 2016 on Hotels
A little story. The day I left it was raining very hard and taxi's were not easily available, so a staff member agreed to transport me to the station for a comparable price. When we got to the station I was so busy worrying about my luggage I forgot my satchel which had most of my documents, credit cards and cell phone as well as my iPad. I was lucky enough to find someone at the station who let me call on his phone to tell them I left it. 5 minutes later the driver is back at the place where he dropped me, running to make sure I had enough time to get to my train, which I caught with 5 minutes to spare.
I had already enjoyed my stay there including a hot wax massage in the spa and a comfortable room in a great location, but their serious approach to my personal mistake left me no doubts to their being a class act. I will stay there again.