Ratings based on 54 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Convenient and clean hotel

Posted Nov 8, 2016 on Hotels
Hotel Pozuelo was clean, convenient and very good value
4 out of 5
by Daniel

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 9, 2016 on Hotels
5 out of 5
by Gabriela from London

Excelente!! Awesome!!

Posted Feb 3, 2016 on Hotels
Incredible, the staff was friendly, efficient and they were way beyond duty to meet all requirements and make us feel amazing
5 out of 5
by Andrew from Colorado Springs CO

Excellent hotel

Posted Jan 6, 2016 on Hotels
Excellent. Wish the pool had been heated, but you can't have it all
3 out of 5
by Ronald from New Port Richey

Nice three-star

Posted Oct 18, 2015 on Hotels
Had to stay in this suburban location overnight for business. It seems four-star in Spain is not quite the same. I'd say it's a decent three-star. Clean and comfortable, but basic. People were nice, but the place was lightly staffed. Hard to get service a few times. Room had no slippers, bathrobe, amenities. There are restaurants nearby and it's a quiet area. OK for the purpose, but would not be a place to stay if you were out to experience Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Suceava

Comfortable hotel in nice area

Posted Oct 15, 2015
Everything was as expected or better, competent staff, good breakfast, nice surroundings
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
I don't have the time, very pleased with the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Functional hotel for work stay

Posted Feb 1, 2015
Clean and functional though weak on the details. E.g. walls need fresh coat of paint, curtains need to be washed.
4 out of 5
by A frequent traveler to Pozuelo

This traveler left a rating score only Posted Jul 24, 2014 on Hotels