Ratings based on 237 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by James

Costs you a parking ticket.

Posted Aug 9, 2017 on Hotels
Parking is limited. We got a parking ticket parking in an area (near the park) with no indication that we were parked illegally. The hotel has to know this but didn't warn us.
5 out of 5
by Jeanne

Best night sleep of our trip

Posted Jul 3, 2017 on Hotels
What a beautiful hotel! Super nice bed linens, quiet room, restaurant was fabulous for supper and breakfast. Definitely recommend this hotel.
5 out of 5
by Chris

Convenient & Very Accommodating

Posted Jun 11, 2017 on Hotels
The staff was extremely helpful and attentive. The location was great. Breakfast wonderful. We parked right across the street by the parked and walked around to the Train Station and to old downtown. Couldn't ask for better. Great price and value!
4 out of 5
for Everyone
by A verified traveler from uk

Nice hotel

Posted Jun 5, 2017
Nice stay I will recommend it. Good breakfast buffet
Comment from Hotel Management
Jul 14, 2017 by Reception , Hotel Management
Thank You
4 out of 5
by A verified traveler

Clean hotel

Posted Apr 18, 2017 on Hotels
Room is very clean, breakfast is great, staff are very helpful as well. Location is fine, walk around 15~20 mind to main places.
4 out of 5
by A verified traveler

The review

Posted Mar 13, 2017 on Hotels
We just spent one night there. It was a good hotel and it was fairly well situated close to everything.
5 out of 5
by Clare from Germany

Lovely hotel near the heart of the city

Posted Feb 20, 2017 on Hotels
It was an excellent stay
5 out of 5
by Donald

Posted Jan 21, 2017 on Hotels
This hotel was excellent value for the money. It is a 10 minute or so walk to the main downtown area, the included breakfast buffet was great, and the hotel has free wifi.
4 out of 5
for Everyone
by A verified traveler from london

quiet location

Posted Dec 17, 2016
Pros: Quiet location with convenient restaurant
Cons: Safe is placed on floor of wardrobe, you have to get on your hands and knees to access it. Type of shower door is awkward to manoeuvre.
Location: Quiet and pretty location, shopping mall nearby
Very pleasant hotel, staff very helpful and easy to get to all the different areas in Innsbruck
4 out of 5
for Everyone
by A verified traveler from singapore

Nice hotel but on the wrong side of the railway.

Posted Dec 5, 2016
Overall very good hotel with clean comfortable rooms and good breakfast. The hotel restaurant food is great. It's within walking distance of the railway station even with suitcases to drag. A bit too far too walk to the tourist attractions in the old town and the funicular station though as it is on the wrong side of the railway station which one has to walk around to get to the attractions. Fortunately there is a bus and tram stop just a short walk from the hotel with buses that will bring you in to town.