Ratings based on 275 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Edison, NJ
Nice hotel close to train stationPosted Apr 6, 2018
When we first arrived at the hotel and looked at the neighborhood it was located in, we were shocked. But once we entered the hotel and realized how close we were to the train and how easy it was to get to all locations we were happy. The neighborhood despite appearing gloomy was quite safe. The room was nice, clean and comfortable. The breakfast was nice. The pillows and bed a little in the hard side. Otherwise an overall nice experience.
for Everyoneby A verified traveler from miramar
Lovely and gentlePosted Mar 22, 2018
We spent one night at the Hotel, they were kind and resourceful. Took good care of us. The room was clean and nickel decorated and because we could not stay for breakfast they we kind enough to pack breakfast for us! Loved it!
by A verified traveler from uk
Posted Jan 5, 2018
Ok not brilliant. Breakfast buffet good. 20min into town center via metro or tram. Nice bar and reception. Pool a bit cold and basic. Rooms and corridors a bit tired and shabby.
for Everyoneby A verified traveler from UK
Fantastic hotel...highly recommendedPosted Dec 23, 2017
Cons: There was very little on the television in English, but I'm not sure if there's anything they can do...
Location: Very close to the very convenient metro.
We were delighted with our stay at the Hotel Carol. The room was clean and comfortable. The staff were friendly and helpful. It was conveniently located. And the food was great.
Great location!Posted Dec 4, 2017 on Hotels
The hotel was just around the corner from the O2 Arena where we attended a concert. It was a charming little hotel; we’ll be back!
for Everyoneby A verified traveler from Laval,Quebec
Mall, restaurants, gym , all accessiblePosted Nov 29, 2017
Pros: Very friendly personnel's, very good breakfast.
Location: Close to the arena O2, to the Mall, to the city transportation Tram,Metro..
Personnel at counter will do there best to help me. On the first day, I have arrived early at 9:30 am, normally the rooms are ready from 2:00 pm, but the personnel did there best to give me the room at 11:30 am.
good but slipping room standardsPosted Nov 13, 2017 on Hotels
We have used this hotel several times before and have always recommended it, this time we had a smaller room with a view of a gray wall and an out of order expel-lair fan in the bathroom, just felt like room standards were dropping though the staff were still pleasant, professional and helpful. The meals were still very good. so all in all we may try it again.
Great location for the O2 ArenaPosted Nov 1, 2017 on Hotels
The hotel overall was very good and ideal for the O2 Arena. The only main issue was that although we booked a Twin we were given a double. This was OK as it was my wife and her mother but could have been awkward if it had been otherwise.
for Everyoneby A verified traveler from Somerset, UK
Nice hotelPosted Oct 3, 2017
Nice hotel, a bit corporate but friendly helpful staff. About 20 mins metro ride to the old town but it's so quick and easy that was no problem. The only disappointing thing was no tea /coffee making facilities in the room. Fantastic buffet.
for Everyoneby A verified traveler from St. John's, NL
5 minutes walk to the O2 ArenaPosted Sep 30, 2017
Very nice hotel, the beds and pillows were comfy, The hot breakfast was delicious. Shopping Centre across the street. Walking distance to the O2 Arena. You can take the Metro or tram to the old town, Wenceslas Square. Staff were very helpful, provided us with a map of Prague. There is a pool which is a bonus which is not common in hotels in Europe outside of the beach locations.