Garden

Reviews of Alqush Downtown Hotel

4 out of 5
Alqush Downtown Hotel
Legerova 15, Prague

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 436 reviews" "
Rating 8 - Good. 193 out of 436 reviews" "
Rating 6 - Okay. 34 out of 436 reviews" "
Rating 4 - Poor. 12 out of 436 reviews" "
Rating 2 - Terrible. 3 out of 436 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Esteve

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and today, spacious, and nicely decorated. Breakfast is decent with good variety, the location is excellent, very close to downtown
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at the hotel. All of the staff were very friendly and helpful. The hotel is very reasonably priced and even includes a free breakfast. I would definitely stay here again.
Stayed 3 nights in Jun 2023

2/10 Terrible

Beste

Stayed 3 nights in May 2023

6/10 Okay

marcia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
They had several pictures that I thought were pictures of the hotel but I didn’t see any of them when I was there the beds are really hard and the location from hotel to downtown was misleading I thought I was booked right downtown but it was pretty far over a 30 min walk.
Stayed 1 night in Feb 2020

8/10 Good

VASILEIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No working TV for two nights
Stayed 3 nights in Oct 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the size of my room it's bigger than my bedroom at home as was the bathroom. The decor is a little dated but it was in keeping with the rest of the hotel. It is however clean, well looked after and comfortable with all of the facilities you'd expect. The staff were both friendly and helpful, the receptionist even printed off my boarding passes for me. The only downside was the taxi I booked through the hotel for my transfer back to the airport turned up late. The driver did however reduce the fare as compensation and did his best to make up the time. Luckily it didn't have any impact on me getting my flight. There is a restaurant shared with the Amigo Hotel next door although I only used it for breakfast. Breakfast was the usual fare of hot and cold food, teas, coffees, juices etc. The location is good. There are a number of restaurants and bars on the same street and there's a metro station less than 10 minutes walk away. Prague isn't short on hotels but if I came back I would consider staying here again.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
The hotel demanded a 50 euro deposit which I thought was strange. Also room was very hot and despite rewuests we couldnt open any windows
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned ambience in a favourable location.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and friendly. 7 minutes walk to the tram stop. 10 minutes walk to the National Museum. Could do with new carpet and no charges for tea & coffee in the room. But all in all we had a great stay and would stay here again if we return to Prague.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent experience
It is very clean, room is big and comfort to stay. Washroom is big, show good, air condition great. They also offer kettle for water drink. WIFI great. The lady in front desk also helped me to print out the ticket. Overall, it was an excellent stay!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything, but not like when coffee and tea were for a fee, I see for the first time that I have to pay.
Stayed 3 nights in Sep 2019

10/10 Excellent

Brandon, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice a part of Prague. It's close to the tram and metro, so getting around the city is very easy. The room was very comfortable and clean. Highly recommend.
Stayed 3 nights in Aug 2019

10/10 Excellent

kumar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the area. It was very clean and staff was attentive...
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
The carpet was horrible. It is a little far to the old town center. Good thing is the breakfast was good and free. The front desk was good and quick.
Stayed 7 nights in Jun 2019

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
We stayed in Alqush for 4 nights, the staff are very friendly and helpful. Even it is on the main street but inside the room is very quiet. Location is very convenient, close to metro and within walking distance to old town/new town. Our room is very roomy and clean.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Good but we have to pay for room tea and coffe bag which is not good,
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good size for my wife and I to navigate. The corner room had two large windows which allowed the sun to blaze into the room. Morning breakfast table was well stocked with a variety of food to satisfy most guests. Wi-fi was intermittent.
Stayed 1 night in Apr 2019

4/10 Poor

Sang

Liked: Cleanliness, property conditions & facilities
Unsatisfied guest
I rated this hotel very LOW because this hotel charges instant coffee and tea in the room. In hundreds of hotels i have stayed, coffee and tea were always complimentary and no hotel charges tea and coffee in the room. I exchanged my complaint through several emails and a phone call. The hotel said it is in the registration card and never reversed the charge. So every guest be aware this hotel charges instant tea and coffee in the room 2 euros per bag.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room I was in didn't have a window, but it did have skylights. Don't bother watching TV if you don't speak Czech, channels were in and out. Breakfast buffet cost $12.00 +, but I really enjoyed it and ate there every morning! Staff was very nice and helpful. Rooms were very nice and bathrooms were big, no tub though. Matress was a very firm foam and I thought I would have a problem, but I slept very well and it ended up being rather comfortable. $3.00 Uber ride to shopping street, and there are plenty of pubs and restaurants within walking distance. I will stay there again next time I'm in Prague.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Chris, Amelia, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location. I have stayed here twice. The rooms are a bit small where the furniture interferes with each other such as the desk chair can't be pulled out completely because there's 12 inches of space between the chair and the wardrobe.
Stayed 2 nights in Nov 2018

10/10 Excellent

Sam, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, well located to centre. Staff very helpful.
Stayed 4 nights in Oct 2018

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Location was excellent
Stayed 4 nights in Oct 2018

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Michael

Disliked: Staff & service
They charged 5 tea bags & 5 instant Coffee bags in the room for 600 Czech Koruna (US$28) a day, and didn't show any price, until we checked out.
Stayed 2 nights in Aug 2018

10/10 Excellent

sue, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
We stayed for 2 nights, it was really comfortable and the room was really clean
Stayed 2 nights in Sep 2018

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel very clean and close to everything :)
Stayed 5 nights in Aug 2018

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Nice stay, clean and convenient.
Stayed 3 nights in Aug 2018

10/10 Excellent

Daniel, São Paulo/Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, with easy access to city center (walking or taking public transportation). Location was perfect to us because we wanted to stay a bit far from the crowd and close to excellent restaurants. Staff was very friendly and gave nice tips.
Stayed 4 nights in Jul 2018

10/10 Excellent

Nataliya, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is small, clean, very quiet. Feel comfortable and peasfulll. The staffs are polite and attentive to customer’s needs. Nice area, few blocks away niece caffe Coffe Factory where you can eat breakfast for $6 and public transportation. Love and enjoy during our stay.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Experience
Nice and clean hotel close to town . No bar/refreshment at reception area.
Stayed 9 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. A decent sized room for the money just about a mile from Wenceslas Square. My only gripe was they wanted paying for the instant tea & coffee in the room.
Stayed 3 nights in Jun 2018

10/10 Excellent

Paul, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable rooms. Nice and quiet and close to public transport and the city centre
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Would have been all excellent had the bar been open so could have relaxed on the terrace with a nice beer & coffee at the end of the evening. Apart from that, good location about 10 mins to walk with a dodgy knee to IL Pavlova for metro & tram. Clean & tidy hotel. Rooms large although not much room from end of bed to wall to draw curtains but got the hang of it.
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and very reasonably priced. The metro close by As well as a local store for groceries.
Stayed 2 nights in Apr 2018

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick siesta before my flight.
i Stayed in the room for a few hours while waiting for my flight back to the US so I can rest and sleep. The room is small, very outdated, but it served its purpose. A good walking distance to the metro.

8/10 Good

Debbie, Desborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable, clean rooms and friendly staff. Although not too close to city centre noisy from passing emergency services. Have to pay extra for any tea and coffee consumption so would advice taking your own supplies.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Suzana from the reception is adorable !!! the room is big, the shower is great, nice music in the background, the breakfast is fine !
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute rooms, very clean and nice character with newer touches. Two blocks from a metro station but still walkable to the river. Convenient and good place for the price!
Stayed 2 nights in Dec 2017

6/10 Okay

J, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, cosy accommodation & value for money
My partner & I loved the interior decor of the room; it was a mixture of artistic blend inspired by Euro-Asian roots. The room was very comfortable, clean, and luxurious even, for the price this was a dream! The location was great - about 20-25 min walk into Old Town, 5-10 min by public transport. ATMs / supermarkets available close by, hence no need to fret about getting some snacks if you're hungry! I would have given a 4-5 stars, but the 3 stars (I was considering a 2) have resulted from just one issue: the £50 deposit (i.e. 1,500 Czech Koruna) I had to pay at check-in. This was never brought to my attention and it is dishonest to be made to pay money at a hotel without having to review the terms & conditions. The lady at reception went puzzled when I asked to review a contract for payment, saying "I have never heard this before, no one has ever asked!", which was a very dishonest answer. I paid the money and was only provided a "pre-authorisation" receipt - no written terms, no conditions, unclear what it was for (I later found out they used this to sneakily charge customers EUR2 / 3 for small packs of coffee / tea in the room!). Not very nice. I paid the £50 deposit on 27 Dec 2017 - checked out on 01 Jan 2018 - it is 06 Jan 2018 today and I haven't been repaid. Now I have no contract to fall back on. The money is trivial, but basic courtesy to your guests is to always be clear about payments.
Stayed 5 nights in Dec 2017

8/10 Good

Mike, Atlanta,GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Simple Hotel
Nice hotel in good location. Very clean room and bathroom. Staff are very friendly and helpful. Close to old town Square about 20mins wall. Train station and bus stop very close if you prefer that to walking. Will stay again.
Stayed 4 nights in Dec 2017

10/10 Excellent

Rachel, Greater London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff were very helpful. The hotel is lovely and room very clean and spacious. Only downside is paying for the tea and coffee in the room.
Stayed 2 nights in Dec 2017