Posted Sep 18, 2016
1- The apartment photo showing on the booking Confirmation site is total scam.
2- in the check-in they requested for CZK 1500 as a refundable deposit, while on Expedia it says CZK 1300.
3- I was requested to pay CZK 140 per day for the AC service, but when i told them it's only CZK 120 as per Expedia then they said ok. (seems like there's no link between the hotel & Expedia at all, they R living in 2 different worlds).
4- The AC was actually a portable AC which has a giant tube which needs to be pulled out of the window, so you need to keep the window opened all day, so you are actually inviting the hot air in, while you are trying to cool the room.
Comment from Hotel Management
Sep 26, 2016 by Měsková Šárka - sales manager, Hotel Management
Thank you for your review. We value your opinion a lot. All these information has been mentioned on the websites and also in our internal confirmation.
To apology we gave you AC for free for sure you remember.
Anyway I am sorry about your bad experience.