Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posted Aug 25, 2015
The hotel was a block away from the main city center square. It was located in the heart of the city. Very close to everything that you need and must see as a tourist. The staff were very kind, courteous and helpful. They would go out if their way to make sure you had everything you needed. Breakfast was amazing and outstanding.. On scale of 1-5 I give them 10. I highly recommend!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice residence, close to old town.

Posted Aug 24, 2015
I would recommend this hotel! The hotel is clean, spacious and very close to old town! The breakfast is great too, however, you know, after having similar breakfast every day, it is kinda boring. I would suggest the hotel can have a more variety of breakfast choices.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Amazing experience!

Posted Aug 23, 2015
Pros: Location, rooms, breakfast, service!
Location: Astronomical clock, old town square. The central shopping district. Restaurants.
My wife, my 4 year old son and I stayed at the Arcadia in Aug. The owner Pasquale contacted me via email a day before our arrival to ask about when we will arrive, if we needed any help etc. He helped us get a cab from the airport. Upon arrival, we were received by one of the Marek's, who helped us settled in. He oriented us with sights and other useful information about the city. (atm's with no fee, grocery stores, restaurants etc.). We stayed at the attic apartment which was absolutely fantastic! Big rooms, aesthetically done. Breakfast was served every morning with a spread of options. The other Marek helped us with directions to the tram, metro etc. He even walked us to them to make sure we didnt get lost. He provided tram/metro tickets at the hotel which was extremely convenient. We thoroughly enjoyed our stay at Arcadia. The Marek's were simply outstanding. Funny, caring and extremely efficient! The hotel is ideally located in old town. I would highly recommend this hotel to anyone visiting beautiful Prague!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Spacious apartments in central location

Posted Aug 20, 2015
Pros: The apartments are extremely convenient for sight seeing and eating out. The air conditioning was very welcome.
Location: The apartments are very close to the main square and convient for visiting the Jewish quarter, the Charles bridge and many restaurants.
Air- conditioned apartments in a very convenient central location. The staff are very helpful and contributed to a very enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Cool oasis in center of city

Posted Aug 14, 2015
Pros: Great staff, great location, spacious rooms (studio has separate bedroom), and efficient and quiet AC.
Cons: We had some trouble finding the office, but it turned out the email with directions was in my spam folder!
Location: Perfect location for old town, and a short walk to the lesser quarter. Numerous bars, restaurants and shops right outside the doors, yet very quiet.
We spent three nights in the midst of August heat and found the location and accommodation excellent. While not normally fans of air conditioning, we'd been melting in 100 degree heat in our previous non-air conditioned hotel. The Arcadia was wonderfully cooled by very quiet AC and its central location was perfect for a retreat from the afternoon heat. We'd explore the city in the quiet and cool at 6 am and return to the apartment for a wonderful breakfast served in our room around 9 am. We could then go out again to sightsee until we got too hot and return for a quiet cool rest. The staff (two Marks) could not have been more welcoming and helpful. We did have a problem with the smoke alarm and later with water leaking from the AC, but both times Mark immediately came to advise. Our last day we had a very early departure (4 am), but Mark insisted on being there to ensure we got to our taxi.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly, very helpful staff, great location.

Posted Aug 8, 2015
We stayed in the top flat, large and spacious. Had everything you could need for extended stay. Marek was very helpful with arrangements and directions. Very thorough information re: restaurants, trams, sites to see. Would recommend this in a heartbeat!
5 out of 5
Recommended
for Everyone
by A verified traveler from OSAKA,JAPAN

旧市街地まで徒歩3分、ホテルスタッフが親切なレジデンス

Posted Jun 30, 2015
Pros: 立地・客室・設備・スタッフすべてが気に入った。 location,room,facility,staff....etc All !!
Cons: お湯がたっぷり出るとなお良いと思う。
Location: 立地:旧市街地まで徒歩3分、カレル橋まで徒歩10分、プラハ城まで徒歩30分
立地:旧市街地まで徒歩3分、カレル橋まで徒歩10分、プラハ城まで徒歩30分 ホテルの設備:洗濯機・バスタブ・キッチン・ダイニングルーム&ベッドルーム・室内用物干し・テレビ・ドライヤーなど必要なものは全て揃っている。(今回のスタジオで一番狭い部屋とのことだったが、充分な広さだった) 食器類や包丁、ナイフ、箸までもが用意されている。冷蔵庫も、ファミリー用の充分な大きさがある。 バスタブ付きだが、給湯が追いつかず、バスタブに湯をはるとシャワーのお湯が出にくくなるのでコンディションは−1にしたが、これも充分許容範囲内。 スタッフ:非のうちどころがない。非常に親切で、手配してくれたタクシー(650コルナ)を降りると1りんのバラを持って出迎えてくれた。また、初日は周辺を案内すると言って20分ほど時間をかけて丁寧に案内してくれた。話す英語もとても聞き取りやすかった。帰りは、タクシーを使わないというと、空港までの行き方をプリントアウトしてくれ、駅まで荷物を持って見送ってくれた。これらも含めて滞在中、非常に良いサービスを受けたと感じたので、最後に感謝の念を込めてチップを渡そうとしたが、「それでコーヒーでも飲んで」と丁寧に遠慮された。非常に親切で、でも慎ましく過剰でないサービスに非常に居心地が良かった。 次回、プラハに来ることがあれば、絶対にArcadia residenceに泊まりたいと思う。
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

gem of a hotel

Posted Jun 20, 2015
Pros: There wasn't anything about this hotel that wasn't wonderful!
Cons: Nothing!
This is a charming hotel, located between the old and new towns. They offer very spacious and very clean apartments, and a breakfast in the room that rivals the buffet of many larger hotels. One of our two apartments had an extra half bathroom, that was a great surprise for the 3 people in the room! Marek offered outstanding personal service that included a 15 minute tour of the area! He made restaurant recommendations, reservations,and booked a return taxi to the airport for our family of 5.He helped with just about anything else that came up as well! The location is within walking distance of most major attractions. It is one of the best hotels in Europe that we have ever stayed at-highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark, DE

Perfect location, exceptional comfort

Posted Jun 16, 2015
Pros: Location location location, spacious, clean, private, a wow breakfast, helpful and friendly manager.
Location: Old Town Square has tremendous history, as well as non stop entertainment (street performers) from noon onwards. Restaurants are everywhere.
We had a one bedroom flat at the Arcadia, only a couple of minutes from the principal tourist attraction, the Old Town Square. The apartment was spacious, well lit, beautifully furnished. A sumptuous breakfast was brought every day by two ladies who set it up on our dining table. Not meaning to be too extravagant but this was one of the best accommodations I have experienced in Europe, especially being so convenient to Prague's sights. The Manager, Merek, was very helpful, providing great advice on Prague and helping solve a problem with my camera.
5 out of 5
Recommended
for Everyone
by A verified traveler from Madrid

Excelente

Posted Jun 8, 2015
Pros: Sobre todo la atención de los encargados. La tranquilidad a pesar de estar en pleno centro y la propia habitación muy amplia y muy limpia.
Cons: Quizá que la cama pudiera separarse en dos de manera que pudieran ser tres individuales o una doble y dos individuales
Location: No habrá mejor ubicación para quien desee "patearse" la ciudad, desde nuestras ventanas se veía la torre del reloj del ayuntamiento... allí mismo.
La situación inmejorable, así como el estado de conservación del apartamento en un edificio antiguo de los característicos de la ciudad. La limpieza diaria perfecta y el desayuno variado y abundante en la propia habitación. Incluso con todo eso, lo mejor, la amable atención dispensada por el personal. Pasquale, quien nos atendió durante los tres primeros días, nos acompañó desde donde nos dejó el coche a la oficina facilitándonos antes de nada toda la información, la que le solicitamos y la que el creyó conveniente aportar. Por las mañanas teníamos en la puerta una nota con toda los horarios y lugares de las cosas que nos interesaba ver -un 10-... y lamento no recordar el nombre del encargado del ultimo día, lo vimos solo un par de veces en la mañana, nos ayudó a bajar las maletas, nos acompañó hasta el coche que ellos mismos nos procuraron y llevó un par de cajitas de bombones a mis hijas, tan agradable y simpático como Pasquale. Las chicas que nos llevaban el desayuno de lo más amable y discreto. Volvería sin dudarlo porque además la relación calidad/precio es inmejorable.