Ratings based on 1,231 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Beautiful and artistic hotel

Posted Mar 3, 2017
Pros: As stated above , but particularly interesting for its 1920's image .
Cons: Would have loved a small swimming pool.
Location: You can get nearly everywhere by tram, which I preferred than tube as you can watch the town the buildings and the river.Hotel able to give you ticket
Relaxing , calm and well organised , staff polite and quick to help. Very quiet air -conditioning, rumble of trams outside actually quite reassuring _ nice to be able to open the windows. Breakfast adequate and croissons as good as french ones. We would come again to have a relaxing experience. Central for shops , trams and tube. We did not have time to use the spa and sauna. Restaurant well favoured by locals and tourists alike. For those of us from the UK, tea and coffee station in the room very handy.
Comment from Hotel Management
Mar 8, 2017 by Petra Halbichova, Hotel Management
Dear Liz, thank you very much for you nice comment! We are very glad that you enjoyed Prague because of the location in the city center and that you liked our hotel and the room.Its also nice to hear that you felt comfortable here and welcome thanks to our staff.For all of us its a big motivation to follow up. We hope to see you soon here ! With kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Oxford

Characterful hotel with superb restaurant.

Posted Mar 1, 2017
Pros: The decor, the staff, the character.
Location: Walking distance from all the sights and right by a tram stop.
We had a wonderful stay at the Imperial. Our room was very comfortable, the staff were very friendly and the restaurant was magnificent and served delicious food.
Comment from Hotel Management
Mar 3, 2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Coco, thank you very much for staying with us and your great feedback. I am delighted that you have enjoyed your stay with us and we look forward to having you back one day. Kind Regards,
5 out of 5
Recommended
for Couples
by A verified traveler

Hotel in centre with bags of character

Posted Feb 26, 2017
Pros: Lots of character, very friendly and helpful staff. Well located for all tourist spots.
Cons: Bathroom a little on the small side
Do not let the exterior of the hotel put you off, the interior is full of character. The staff are very attentive, check in and out were speedy, bar and restaurant staff friendly. The room was very clean and comfortable.
Comment from Hotel Management
Feb 28, 2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Guests, thank you for your kind feedback and high rating of our hotel. I am so pleased you enjoyed your recent stay with us and hope to have an opportunity welcome you back one day. Kind Regards, Monika Vachova Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

11 out of 10!

Posted Feb 25, 2017
We were greeted enthusiastically when we checked in, everything was quick, easy and informative. The hotel itself is really unique with its interior. Extremely comfortable and clean. The restaurant is superb and great value too in my opinion, make sure you book a meal there and treat yourself. On our way back to the airport, the hotel went above and beyond; we asked them to book a taxi firm that we'd heard of which would take us back for 500 CZK, as a surprise, they'd organised for the same price a really nice driver and lovely Mercedes, which just summed them up to be honest. Brilliant location too.
Comment from Hotel Management
Feb 28, 2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Guests, many thanks for sharing your kind feedback and I am pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Stay Here

Posted Feb 22, 2017
Location: 10 mins walk from the town square and 5 mins from a huge mall.
The hotel is a short walk from the centre of town.The hotel itself is stunning and immaculate.The room was comfortable and very clean.The staff were friendly and very helpful.The restaurant was a little pricey but the food was well worth it. Breakfast was delicious and so much choice.Liked it so much that i have recommended it to my family who are now going there later in the year
Comment from Hotel Management
Feb 28, 2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear pippa, many thanks for your kind feedback and recommendation to your family! I am so delighted of your wonderful comments about our hotel and staff. It is pleasing to know that you were satisfied with our services, the room and that you had a pleasant stay with us. We hope to welcome you back again in the near future. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham Uk

Quirky hotel, great breakfast!

Posted Feb 21, 2017
3 night stay in Prague, the hotel was everything we needed, great location everything was is walking distance. The buffet breakfast was delicious with omelette station and lots of choice. Very beautifully decorated.
Comment from Hotel Management
Feb 26, 2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Johanna, thank you so much for this positive feedback. I am really happy to hear that you have enjoyed your experience all throughout the hotel. We look forward to your next visits in the near future. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Excellent hotel close to everything

Posted Feb 21, 2017
Had an amazing stay hotel was very accommodating close to everything tram metro busses malls and old Prague sites
Comment from Hotel Management
Feb 28, 2017 by Monika Vachova, Front Office Manager, Hotel Management
Dear Stephanie, thank you very much for your nice review. I am so glad your stay with us was a pleasant experience! We hope to see you back one day. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Nuneaton, England

Beautiful Art Deco hotel.

Posted Feb 18, 2017
Pros: We loved the décor, there was a feel of a real traditional hotel about it. It was also very conveniently situated to get about Prague.
Cons: Our room was a little too warm for us on the first night, personal choice, obviously, but that was easily remedied by the maintenance staff.
Location: It is in a very good position for getting about being a 10 minute walk to the metro, trams and bus stops. It is also near a huge shopping mall.
This is a beautiful hotel, the staff are warm and welcoming and nothing is too much trouble. The rooms are well appointed with everything you would need. The bathrooms are sumptuous and the Art Deco décor throughout is beautiful, I felt like I had stepped into a Hercule Poirot novel! The restaurant is very classy and tasteful and the food delicious. We paid for breakfast and were pleased to find it was a full hot and cold buffet with everything from fruit and cereals to bacon, sausage and eggs. We will definitely be going back!
5 out of 5
Recommended
for Everyone
by A verified traveler

“Wow!”

Posted Feb 18, 2017
Pros: Decor and service.
Location: Very close to restaurants and pubs in old town. Handy to walk to all tourist sites.
The decor in this hotel is amazing. From the minute you go in through the door to the lobby, the corridors and the rooms it is all "Art deco" amazing. Service was first class from check in to concierge. The deluxe room included free WiFi, a bathroom with a tub, TV, mini bar, room safe, robes, slippers, ... beds were comfortable. Security was good requiring use of the room entry card to access the elevator. Airport transfer by Mercedes E190, booked direct through the hotel, was cheaper that airline transfer companies (Gray Line) on a mini bus.
3 out of 5
by A verified traveler from Scotland

Just ok

Posted Feb 17, 2017
Stayed for five nights here some aspects were good some not so. Found the bed really hard and uncomfortable, also disappointing to find the steamroom not working and sauna only available after 4.30. No good if you want to use it after morning workout in gym. Also. Had issue with underfloor heating not working. Reported this three days in a row until it got fixed a day before we left. Booked to try something different from modern hotels, but will be going back to modern in future. On a plus the complementary wine and strawberries for a birthday was a nice touch and the concierge was helpful.