Interior detail

Reviews of Art Deco Imperial Hotel

5 out of 5
Art Deco Imperial Hotel
Na Porici 15, Prague

Reviews

9.6

Exceptional

Rating 10 - Excellent. 349 out of 441 reviews" "
Rating 8 - Good. 72 out of 441 reviews" "
Rating 6 - Okay. 13 out of 441 reviews" "
Rating 4 - Poor. 6 out of 441 reviews" "
Rating 2 - Terrible. 1 out of 441 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aviran, Petah Tikva

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and nice rooms. The breakfast at the hotel is great
Stayed 3 nights in Mar 2024

10/10 Excellent

Frederick F

Traveled with partner
Liked: Cleanliness, staff & service
This is a beautiful hotel. Well maintained and terrific staff. Will definitely stay here in fiture
Stayed 3 nights in Mar 2024
Response from Ilda Oswald on Mar 25, 2024
Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ilda Oswald on Mar 10, 2024
Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Good

Richard, Denton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tastefully decorated and well appointed rooms in keeping with the character of the hotels original decor and the surrounding area. Staff were pleasant, helpful and attentive. Easy to get to everything you could want to see by foot and/or tram. Couple of minor gripes : 1) Coffee at breakfast was weak filter, would have much preferred choice of coffee type from machine. And a Nespresso machine. 2) plug in bath closed every time it was lightly touched by foot.(Although it was good to have a tub and shower) 3) key card slot in room was set back a way from the door and low down , took me a while to find it in the dark. Could have been mentioned at check in. 4)Room was extremely warm even with air con turned off, I couldn't find any other heating controls. Luckily the window completely opened and room wasn't overlooking the street. 5) was disturbed every evening around 7pm by somebody banging on door and violently rattling the door knob. Think it may have been house keeping but not sure.
Stayed 5 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Mar 4, 2024
Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,

10/10 Excellent

Fauna, SILVER CITY

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location, staff are very friendly, room was modern and clean and beautiful.
Stayed 3 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Mar 1, 2024
Dear Fauna,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, friendly staff, and the modern, clean, and beautiful room. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Kind regards

8/10 Good

Neil Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Feb 26, 2024
Dear Neil Edmund,We're thrilled to hear that you had a great experience during your stay with us! Thank you for your positive review. We can't wait to host you again in the future!Warm regards,

10/10 Excellent

Borja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccably clean and comfortable. The staff very friendly and great location.
Stayed 3 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Feb 23, 2024
Dear Borja,Thank you so much for your kind words regarding your recent stay at the Art Deco Imperial in Prague. We are thrilled to hear that you found your room impeccably clean and comfortable. Providing a comfortable and clean environment for our guests is one of our top priorities, and we are delighted that we met your expectations in this regard.We are also pleased to hear that you found our staff to be very friendly. Our team strives to provide exceptional service to all our guests, and it's rewarding to hear that their efforts made a positive impact on your stay.Additionally, we are glad that you found our location to be great. Being situated in the heart of Prague allows our guests easy access to the city's attractions, making for a more enjoyable and convenient experience.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for 3 nights for our wedding anniversary. Attention to detail was amazing! The cleanliness, the staff, the people in general were hospitable and friendly, we had such a lovely experience and would love to visit again. The room was so beautiful, the bathroom and tiling especially were perfectly finished! No unsightly mastic around the bath tub (first thing we always seem to notice), fixtures and fittings were immaculate, we could not fault it. Restaurant was stunning with a delicious variety of tasty food, all reasonably priced. Lots of memorable photos, no regrets! Jana at reception was very helpful with explaining local places to visit. Also on our leaving “Honza” the porter went the extra mile - he loaded the luggage and opened the taxi door for my wife - Lots of small attention to detail, making our stay pleasantly memorable.
Stayed 3 nights in Feb 2024
Response from Ilda Oswald on Feb 12, 2024
Dear Mr. Rowarth,Thank you so much for the praise - your satisfation means a lot to us. We appreciate your emphasis on our friendly staff, the cleanliness of the hotel and the restuarant. We're delighted to learn your stay was pleasantly memorable. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ilda Oswald on Feb 7, 2024
Dear Ms. Rai Niles,Many thanks for your review! We're happy to learn you were staisfied with your stay. Your visit is much appreciated.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very clean
Stayed 3 nights in Jan 2024
Response from Ilda Oswald on Feb 3, 2024
Dear Ms. Townend,Thank you for your feedback! We're pleased to learn you enjoyed our service and your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

FARHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Jan 2024
Response from Ilda Oswald on Jan 28, 2024
Dear Mr. Nazarian,Thank you for the compliment! We're pleased to learn your stay was enjoyable. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Anna

Stayed 2 nights in Jan 2024
Response from Ilda Oswald on Jan 25, 2024
Dear Ms. Montavon,We appreciate your feedback! We're happy to hear that your stay met your expectations. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Bruce Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Ilda Oswald on Jan 15, 2024
Dear Mr. Hudson,Thank you so much for your review! We're delighted to learn you enjoyed your stay. Thank you for choosing to stay with us.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Claudine

Stayed 1 night in Jan 2024
Response from Ilda Oswald on Jan 28, 2024
Dear Ms. Triemert,Thank you for your input! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful stay, this is one of the best hotels I've stayed during my trip
Stayed 4 nights in Jan 2024
Response from Ilda Oswald on Jan 9, 2024
Dear Mr. Greene,We are honored by your compliments! We sincerely appreciate your visit and are happy to hear that you had a wonderful stay.Warm regards,Ilda OswaldGuest Relation Officer

10/10 Excellent

Kanika, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ilda Oswald on Jan 25, 2024
Dear Ms. Copeland,Many thanks for your feedback! We're pleased to learn you were satisfied with your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Sergiy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet with good breakfast
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Jan 9, 2024
Dear Mr. Shostak,Thank you for your feedback! We're happy to hear that the location, quietness, as well as the breakfast, made your stay enjoyable. We appreciate your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for access to Central Prague. Very clean rooms, helpful staff, walkable neighborhood and minutes from major sights. Highly recommended!
Stayed 4 nights in Dec 2023
Response from Ilda Oswald on Jan 8, 2024
Dear Mr. Norris,Thank you so much for your review! We're pleased to hear you enjoyed your stay. Thank you for recommending us! We hope to see you again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Mark-Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was specular. Area is walkable and safe. Rooms were huge. .
Stayed 4 nights in Dec 2023
Response from Ilda Oswald on Jan 6, 2024
Dear Mr. Russo,Thank you so much for your feedback and the compliments! We're pleased to hear you enjoyed your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Mohammed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 27, 2023
Dear Mr. Malahifji,We appreciate your feedback!Thank you for visiting us.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 27, 2023
Dear Mr. Schepperle,Thank you for your review! We're glad you had a pleasant stay.Warm regards,Ilda OswaldGuest Relations Officer

4/10 Poor

Jeffry, Bode

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Unable to sleep due to constant loud rumbling sound all night long. Bed extremely uncomfortable as well. Overpriced parking.
Stayed 1 night in Dec 2023
Response from Ilda Oswald on Jan 3, 2024
Dear Mr. Wolf,Thank you for sharing your experience with us. We are very sorry to hear you didn’t enjoy your stay for the reasons you mentioned.With regards to the noise: you stayed in a room facing the courtyard, away from the street, which makes it hard for us to identify what caused the ‘constant loud rumbling sound’. Would you please be so kind and tell us more details, so we can identify where was it coming from and look into it?In terms of the beds, some people prefer softer beds, and others like them harder, so we try to find a happy medium; however we can guarantee that all mattresses have been replaced within the past year with a high standard of selection – we’re very sorry that it didn’t suit your preferences and will cons ider how we can accommodate different preferences in future. In terms of the parking price, we charge 950 CZK per night. This includes a valet service and secured garage. The city residents don’t pay too much for public parking spaces because they have special parking permits for the center, while tourists have to rely on multi-story parking lots or those situated in shopping centers. Our nearest shopping mall charges 70 CZK per hour, which translates to 1680 CZK for 24 hours, almost double what we charge. Please accept our apologies for not meeting your expectations overall though, and we thank you for your stay.Kind regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Art Deco in Prague! Staff were amazing and helpful, the breakfast was delicious and the staff were super helpful and friendly, they made sure we were enjoying our meals. The location was great and very walkable to the main attractions and shopping areas. The bus and train stations were close by as well.
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 27, 2023
Dear Ms. Reekoye,We're glad to hear you loved your stay and that our staff were firendly and helpful. Thank you so much for choosing to stay with us. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Lois

Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 21, 2023
Dear Mr. Dosky,Thank you so much for the feedback! Make sure to visit us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Friendly and helpful staff! It’s location is very convenient to walk around Old Town and all the main attractions. The rooms are clean and the beds are comfortable.
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 18, 2023
Dear Ms. Reekoye,Thank you so much for your kind words! We're glad you enjoyed your stay thoroughly.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Garreth

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 18, 2023
Dear Mr. Price,Thank you for your review!Don't hesitate to visit us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful art deco hotel. Lovely comfortable clean rooms. Restaurant excellent. Staff all very helpful
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 15, 2023
Dear Ms. Sunderland,Thank you for your feeback!We're glad you had an opportunity to dine in the Cafe Imperial and that you were satisfied with our service.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. We have stayed here 3 times now and it has never disappointed us. Beautiful hotel, fabulous interior, lovely, comfy rooms and very attentive staff. Special note - breakfast is wonderful.
Stayed 4 nights in Dec 2023
Response from Ilda Oswald on Dec 14, 2023
Dear Mr. Hetherington,Thank you for your kind words! We're delighted to learn you had three wonderful stays with us. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was really good. Great location only 10 minutes walk from the Old Town.
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 13, 2023
Dear Mr. Scott,Thank you for your feedback!We're glad to hear your visit was enjoyable.Make sure to stay with us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely art deco hotel, a lot of character. Good location, practical. Beautiful restaurant!
Response from Ilda Oswald on Feb 7, 2024
Dear Mr. Walowski,Thank you for your kind words! We're delighted to learn you enjoyed your stay and that you were pleased with the restaurant. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to Prague
Excellent hotel, with great location for strolling around Prague. Thoroughly enjoyed our 3 night stay, visiting the Christmas markets and all the sites that Prague has to offer.
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 13, 2023
Dear Mr. Jones,Your feedback and stay are greatly appreciated!We're delighted to hear you thoroughly enjoyed your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold VIP has become a ritual joke. I dont think i ever get stated benefits Great hotel tho' really unique
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 13, 2023
Dear Mr. Anthony,Thank you for complimenting our hotel!Expedia Gold VIP members receive one complimentary bottle of wine each stay in addition to 20% off spa services. Our system automatically obtains this information, which is part of your reservation. Upon arrival, a bottle of wine is always provided by us. Our spa services (sauna & steam room) are free of charge. 20% off, in this case, applies to massage bookings. We apologise if we didn't point this out.Thank you for your stay!Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is simply a fabulous and historic art deco hotel with the best dining in Prague. Breakfast was exceptional - including the staff and service.
Stayed 3 nights in Oct 2023
Response from Ilda Oswald on Dec 13, 2023
Dear Ms. Yancey,Thank you for your flattering review!We're glad you enjoyed your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, walkable distance to old town. Room, bathroom were well proportioned, toilet was seperate from main bathroom. Overall excellent stay
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 5, 2023
We appreciate your reflection! Contented guests bring us greater joy than anything. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Ralf Bernd

Stayed 1 night in Dec 2023
Response from Ilda Oswald on Dec 5, 2023
Thank you for your review! We sincerely hope you will stay with us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeepers were amazing sometimes they were doing my room in the afternoon.
Stayed 3 nights in Nov 2023
Response from Ilda Oswald on Dec 5, 2023
Thank you for your feedback! We are happy to hear that the cleanliness of your room met your expectations. Kind regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Laura

Stayed 2 nights in Nov 2023
Response from Ilda Oswald on Dec 27, 2023
Dear Ms. Hannam,Thank you for your feedback!We're pleased to hear you enjoyed your stay.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Good

CHUNG WEI, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the breakfast in cafe Imperial
Stayed 4 nights in Nov 2023
Response from Dominik Franc - Front Office Manager on Nov 30, 2023
Dear Chung Wei,We're delighted to hear that you enjoyed breakfast at Cafe Imperial! Our goal is to provide a delightful dining experience, and we're pleased that you found it to your liking. If you have any other feedback or if there's anything specific you enjoyed about the breakfast, we'd love to hear more. Thank you for choosing us, and we hope to welcome you back for another enjoyable meal soon!Kind regards

10/10 Excellent

Jose Antonio P. Alonte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff
Stayed 3 nights in Nov 2023
Response from Dominik Franc - Front Office Manager on Nov 28, 2023
Dear Jose Antonio P. Alonte,We're thrilled to hear that you enjoyed the great location and found our staff excellent. Your positive feedback is greatly appreciated! If there's anything specific you'd like to share or if you have any requests for your next visit, feel free to let us know. We look forward to welcoming you back for another excellent experience. Thank you for choosing our location!Yours sincerely

8/10 Good

Taimur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at night who greeted us did not seem friendly and had a very serious look on his face. I would suggest to hire extroverts for customer service roles. Also, hotel lobby had a weird smell which we didn’t like
Stayed 6 nights in Nov 2023
Response from Dominik Franc - Front Office Manager on Nov 27, 2023
Dear Taimur,Thank you for sharing your experience, and we appreciate your honest feedback. We're sorry to hear that the staff member at night didn't seem friendly, and we understand the importance of a warm welcome. Your suggestion about hiring individuals with a more extroverted demeanor for customer service roles is noted, and we'll consider this in our ongoing training and recruitment efforts.Regarding the lobby smell, we apologize for any discomfort it may have caused. We'll investigate and address this concern to ensure a more pleasant environment for our guests.Your input is valuable, and we appreciate your insights. If there's anything specific you'd like us to address or if you have other feedback to share, please feel free to let us know. We hope to have the opportunity to welcome you again and provide an improved experience.Kind regards

10/10 Excellent

Laura, McKinney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Ilda Oswald on Dec 15, 2023
Dear Ms. Dawn Sturch,We appreciate your feedback!Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Vaishali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly and welcoming
Stayed 2 nights in Nov 2023
Response from Dominik Franc - Front Office Manager on Nov 27, 2023
Dear Vaishali,Thank you for your positive feedback! We're thrilled to hear that you found our hotel clean and appreciated the friendly and welcoming atmosphere. If you have any further comments or if there's anything specific you enjoyed during your stay, we'd love to hear more. We look forward to welcoming you back in the future!Kind regards

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We loved this hotel--it is a beautifully restored historic building, very clean and well maintained, and the staff was exceptionally professional and warm. Excellent choice for a stay!
Stayed 1 night in Nov 2023
Response from Dominik Franc - Front Office Manager on Nov 20, 2023
Dear Rosalie,Thank you for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you found staying with us akin to being in a museum, with a perfect blend of recent renovations while retaining the charm and character. It's fantastic to know that the staff's helpfulness made a significant impact, especially during the search for your partner's iPhone.We're honored to be considered one of the classier hotels you've stayed in and appreciate your kind words about our restaurants. We look forward to being your preferred choice when you're in Prague, and we can't wait to welcome you back.If you have any more details to share or need assistance with anything in the future, don't hesitate to reach out.Warm regards

10/10 Excellent

Hugh, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staying in a museum. The hotel was recently renovated, but they retained much of decor. The place just oozes charm and character. One of the classier hotels I’ve stayed in. Can’t emphasize how helpful the staff are. My partner thought she had lost her iPhone and three of the desk staff did everything in their power to help her look for it. Great restaurants too. Won’t stay anywhere else when I am in Prague.
Stayed 3 nights in Nov 2023
Response from Dominik Franc - Front Office Manager on Nov 20, 2023
Dear Hugh,Thank you for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that you found staying with us akin to being in a museum, with a perfect blend of recent renovations while retaining the charm and character. It's fantastic to know that the staff's helpfulness made a significant impact, especially during the search for your partner's iPhone.We're honored to be considered one of the classier hotels you've stayed in and appreciate your kind words about our restaurants. We look forward to being your preferred choice when you're in Prague, and we can't wait to welcome you back.If you have any more details to share or need assistance with anything in the future, don't hesitate to reach out.Warm regards

10/10 Excellent

Noriaki

Amazing hotel.
Stayed 2 nights in Nov 2023
Response from Dominik Franc - Front Office Manager on Nov 20, 2023
Dear Noriaki,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel amazing. If you have any specific highlights or if there's anything else you'd like to share about your experience, please feel free to let us know. We look forward to the opportunity to welcome you back in the future.Warm regards

10/10 Excellent

Elisabeth

Liked: Staff & service, property conditions & facilities
My stay at Art Deco Imperial exceeded my expectations. It’s clean & well run, and the staff was friendly & professional. Lovely music was playing when I entered my room. Dinner in the restaurant was excellent. Breakfast buffet is very good. Highly recommend & I can’t wait to go back. Opt for one of the bigger rooms if you can.
Stayed 3 nights in Oct 2023
Response from Dominik Franc - Front Office Manager on Nov 20, 2023
Dear Elisabeth,Thank you for sharing your delightful experience at Art Deco Imperial! We're thrilled to hear that your stay exceeded expectations, from the cleanliness and efficiency to the friendly and professional staff.It's wonderful to know that you enjoyed the small touches, such as the lovely music in your room. We're also glad to hear that both dinner in the restaurant and the breakfast buffet met your expectations.Your recommendation is truly appreciated, and we can't wait to welcome you back. Should you decide to return, opting for one of the bigger rooms sounds like a great idea for an even more comfortable stay.If you have any more details to share or need assistance in the future, don't hesitate to reach out.Warm regards

10/10 Excellent

Shahin

Stayed 4 nights in Oct 2023
Response from Dominik Franc - Front Office Manager on Nov 27, 2023
Dear Shahin,Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you enjoyed your stay with us and that our efforts to provide a clean, friendly, and welcoming environment were appreciated.We look forward to the pleasure of hosting you again in the future. If there's anything specific you'd like to experience or if you have additional feedback to share, please don't hesitate to let us know.Warm regards

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable elegant beautiful hotel
Stayed 3 nights in Oct 2023
Response from Dominik Franc - Front Office Manager on Nov 3, 2023
Dear Paul R,It sounds like you had a wonderful experience at a comfortable, elegant, and beautiful hotel. A stay in such a setting can truly enhance your overall experience. If you have any more details to share about your stay or if you have any questions or need assistance with anything related to your travels, please feel free to let me know. Enjoy your future travels.Kind regards

10/10 Excellent

Leon

Stayed 4 nights in Oct 2023
Response from Dominik Franc - Front Office Manager on Nov 3, 2023
Dear Leon,We would like to extend our heartfelt gratitude for your kind words and positive feedback about your recent stay with us. We are thrilled to hear that your experience at our hotel was enjoyable.Your satisfaction is of the utmost importance to us, and it's gratifying to know that our efforts to provide a comfortable and pleasant stay have been successful.We look forward to the opportunity to welcome you back in the future. If you have any more comments or questions, please feel free to reach out at any time.Warm regards

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. It was close to everything we wanted to see. We really enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from Dominik Franc - Front Office Manager on Oct 31, 2023
Dear Richard,I'm delighted to hear that you found the hotel beautiful and that its location was convenient for the places you wanted to visit. It's great that you had an enjoyable stay. If you have any more details to share about your experience or if you have any questions related to your travels, feel free to let me know. Enjoy your future adventures.Kind regards