Front of property - evening/night

Reviews of Art Deco Imperial Hotel

5 out of 5
Art Deco Imperial Hotel
Na Porici 15, Prague

Reviews

9.6

Exceptional

Rating 10 - Excellent. 374 out of 470 reviews" "
Rating 8 - Good. 75 out of 470 reviews" "
Rating 6 - Okay. 14 out of 470 reviews" "
Rating 4 - Poor. 6 out of 470 reviews" "
Rating 2 - Terrible. 1 out of 470 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location. Walkable to city center and lots of eating options are nearby. Everyone was so nice and helpful.
Stayed 5 nights in Apr 2024
Response from Ilda Oswald on Apr 18, 2024
Dear Ms. Tee,Thank you for your feedback! We're pleased to hear you enjoyed staying with us. Thank you for complimenting our personnel. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Cosmin

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Ilda Oswald on Apr 18, 2024
Dear Mr. Cosmin,Thank you for your feedback! We're delighted to learn you enjoyed your stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb rooms and service. Breakfast / dining was superb
Stayed 3 nights in Feb 2024
Response from Ilda Oswald on Apr 18, 2024
Dear Mr. Kilbey,Thank you for your feedback! We're pleased to hear you enjoyed your stay. Thank you for complimenting the rooms and our service. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

6/10 Okay

jeffrey

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Old and dated. Was not as nice as the photos which may have been from a long time ago. Bed not very comfortable, and terrible pillows.
Stayed 3 nights in Apr 2024
Response from Ilda Oswald on Apr 19, 2024
Dear Mr. Levin,Thank you for sharing your feedback. We apologise for any discomfort you experienced with the bed and pillows. We'll look into refreshing our furnishings to enhance guests' comfort. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great character hotel in a great location.
Stayed 5 nights in Apr 2024
Response from Ilda Oswald on Apr 17, 2024
Dear Ms. Isaac,Thank you for your feedback! We're delighted to learn you enjoyed you stay. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Good

TENDAYI LORNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel as the previous was when several years pre Covid and I enjoyed it as much this time round as well. Fabulous location with a varirty of shopping and dining options. Friendly staff especially David the concierge and in the restaurant - Alexandra, Katerina and Gabriella.
Stayed 6 nights in Apr 2024
Response from Ilda Oswald on Apr 18, 2024
Dear Ms. Kwenda,Thank you for your feedback! We're delighted to learn this was your second visit you enjoyed as much as your first one. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, clean hotel and great amenities.
Stayed 3 nights in Apr 2024
Response from Ilda Oswald on Apr 15, 2024
Dear Mrs. Liddle-Moore,Thank you for your feedback! We're pleased to hear you had a lovely stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from check in to check out!
Stayed 3 nights in Apr 2024
Response from Ilda Oswald on Apr 15, 2024
Dear Mr. Bailey,Thank you for your feedback! We're delighted to hear you enjoyed your stay from check in to check out. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps the most beautiful hotel I've ever stayed in. Friendly helpful staff and great food
Stayed 3 nights in Mar 2024
Response from Ilda Oswald on Apr 15, 2024
Dear Mr. Dewey,Thank you for the compliments! We're delighted to learn you enjoyed your stay. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very safe, quiet, and clean as well as providing great food with a friendly staff.
Stayed 5 nights in Apr 2024
Response from Ilda Oswald on Apr 15, 2024
Dear Mr. Mount,Thank you for your feedback! We're delighted to learn you had a pleasent stay. Thank you so much for your visit. Unit next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Marco

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ilda Oswald on Apr 11, 2024
Dear Mr. Del Re,Thank you for your feedback! We're happy to learn you enjoyed your stay. Thank you for your visit.Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Erica, Alamogordo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay. Room was very comfortable and beautiful. This location is very easy to navigate and close to everything you need.
Stayed 3 nights in Apr 2024
Response from Ilda Oswald on Apr 7, 2024
Dear Ms. Kebert,Thank you for your feedback! We're delighted to learn you enjoyed your stay in all aspects. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Kenneth, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't look too impressive at first glance, but our room was amazing! Clean and spacious, with good amenities. The bed, pillows and linens were wonderful. We liked the separate toilet room from the shower room. The room was a bit too dark, but that was the only thing I could improve upon. The onsite restaurants were very good, and definitely need reservations.
Stayed 3 nights in Mar 2024
Response from Ilda Oswald on Apr 7, 2024
Dear Mr. Mulvaney,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We're sorry about the lights in the room - we will improve them for the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building. Comfortable room. Great staff. Good location.
Stayed 1 night in Apr 2024
Response from Ilda Oswald on Apr 7, 2024
Dear Mr. Deshields,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We hope to see you again in the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Meyrick gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ilda Oswald on Apr 7, 2024
Dear Mr. Watts,Thank you for your feedback! We're delighted to hear you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Ma Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room & service were amazing! Would stay here again!
Stayed 3 nights in Mar 2024
Response from Ilda Oswald on Apr 3, 2024
Dear Mr. Ayala,Thank you so much for your kind feedback! We're delighted to learn you enjoyed your stay and that you would visit us again. Looking forward to hosting you again in the future.Warm regards,Ilda Oswald

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is modern and comfortable but hasn't lost the beauty of its history. Beds are comfortable, amenities nice, and the cafe is so good!
Stayed 4 nights in Mar 2024
Response from Ilda Oswald on Apr 1, 2024
Dear Ms.Thank you for your review! We're thrilled to hear that you found our property beautiful, modern, and comfortable while still retaining its historical charm. It's wonderful to know that you enjoyed the comfortable beds, nice amenities, and delicious offerings at our cafe. Providing a memorable experience for our guests is what we strive for, and we're delighted that you had a great stay. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Aviran, Petah Tikva

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and nice rooms. The breakfast at the hotel is great
Stayed 3 nights in Mar 2024
Response from Ilda Oswald on Apr 1, 2024
Dear Mr. Mordo,Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's great location, clean and nice rooms, and delicious breakfast. Thank you for your visit! We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Frederick F

Traveled with partner
Liked: Cleanliness, staff & service
This is a beautiful hotel. Well maintained and terrific staff. Will definitely stay here in fiture
Stayed 3 nights in Mar 2024
Response from Ilda Oswald on Mar 25, 2024
Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Susan

Stayed 1 night in Mar 2024
Response from Ilda Oswald on Apr 1, 2024
Dear Ms.Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience with us. Thank you for your stay. We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ilda Oswald on Mar 10, 2024
Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Good

Richard, Denton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tastefully decorated and well appointed rooms in keeping with the character of the hotels original decor and the surrounding area. Staff were pleasant, helpful and attentive. Easy to get to everything you could want to see by foot and/or tram. Couple of minor gripes : 1) Coffee at breakfast was weak filter, would have much preferred choice of coffee type from machine. And a Nespresso machine. 2) plug in bath closed every time it was lightly touched by foot.(Although it was good to have a tub and shower) 3) key card slot in room was set back a way from the door and low down , took me a while to find it in the dark. Could have been mentioned at check in. 4)Room was extremely warm even with air con turned off, I couldn't find any other heating controls. Luckily the window completely opened and room wasn't overlooking the street. 5) was disturbed every evening around 7pm by somebody banging on door and violently rattling the door knob. Think it may have been house keeping but not sure.
Stayed 5 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Mar 4, 2024
Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,

10/10 Excellent

Fauna, SILVER CITY

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location, staff are very friendly, room was modern and clean and beautiful.
Stayed 3 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Mar 1, 2024
Dear Fauna,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, friendly staff, and the modern, clean, and beautiful room. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Kind regards

8/10 Good

Neil Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Feb 26, 2024
Dear Neil Edmund,We're thrilled to hear that you had a great experience during your stay with us! Thank you for your positive review. We can't wait to host you again in the future!Warm regards,

10/10 Excellent

Borja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccably clean and comfortable. The staff very friendly and great location.
Stayed 3 nights in Feb 2024
Response from Dominik Franc - Front Office Manager on Feb 23, 2024
Dear Borja,Thank you so much for your kind words regarding your recent stay at the Art Deco Imperial in Prague. We are thrilled to hear that you found your room impeccably clean and comfortable. Providing a comfortable and clean environment for our guests is one of our top priorities, and we are delighted that we met your expectations in this regard.We are also pleased to hear that you found our staff to be very friendly. Our team strives to provide exceptional service to all our guests, and it's rewarding to hear that their efforts made a positive impact on your stay.Additionally, we are glad that you found our location to be great. Being situated in the heart of Prague allows our guests easy access to the city's attractions, making for a more enjoyable and convenient experience.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for 3 nights for our wedding anniversary. Attention to detail was amazing! The cleanliness, the staff, the people in general were hospitable and friendly, we had such a lovely experience and would love to visit again. The room was so beautiful, the bathroom and tiling especially were perfectly finished! No unsightly mastic around the bath tub (first thing we always seem to notice), fixtures and fittings were immaculate, we could not fault it. Restaurant was stunning with a delicious variety of tasty food, all reasonably priced. Lots of memorable photos, no regrets! Jana at reception was very helpful with explaining local places to visit. Also on our leaving “Honza” the porter went the extra mile - he loaded the luggage and opened the taxi door for my wife - Lots of small attention to detail, making our stay pleasantly memorable.
Stayed 3 nights in Feb 2024
Response from Ilda Oswald on Feb 12, 2024
Dear Mr. Rowarth,Thank you so much for the praise - your satisfation means a lot to us. We appreciate your emphasis on our friendly staff, the cleanliness of the hotel and the restuarant. We're delighted to learn your stay was pleasantly memorable. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ilda Oswald on Feb 7, 2024
Dear Ms. Rai Niles,Many thanks for your review! We're happy to learn you were staisfied with your stay. Your visit is much appreciated.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very clean
Stayed 3 nights in Jan 2024
Response from Ilda Oswald on Feb 3, 2024
Dear Ms. Townend,Thank you for your feedback! We're pleased to learn you enjoyed our service and your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

FARHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Jan 2024
Response from Ilda Oswald on Jan 28, 2024
Dear Mr. Nazarian,Thank you for the compliment! We're pleased to learn your stay was enjoyable. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Anna

Stayed 2 nights in Jan 2024
Response from Ilda Oswald on Jan 25, 2024
Dear Ms. Montavon,We appreciate your feedback! We're happy to hear that your stay met your expectations. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Had a lovely stay here while in Prague Beautiful hotel, friendly staff, clean comfortable room, lovely food, great location, all round great stay, highly recommended
Stayed 3 nights in Jan 2024
Response from Ilda Oswald on Jan 22, 2024
Dear Mr. Baranek,Thank you for sharing your thoughts with us! We're delighted to learn you had a lovely stay, highlighting our friendly personnel, clean & comfortable room, the location and the food. Thank you so much for recommending us! We hope we'll see you again. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Bruce Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Ilda Oswald on Jan 15, 2024
Dear Mr. Hudson,Thank you so much for your review! We're delighted to learn you enjoyed your stay. Thank you for choosing to stay with us.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Ilda Oswald on Jan 11, 2024
Dear Mr. Cassaglia,Thank you for your feedback! It was our pleasure to host you. We hope you will visit us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Claudine

Stayed 1 night in Jan 2024
Response from Ilda Oswald on Jan 28, 2024
Dear Ms. Triemert,Thank you for your input! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Ilda Oswald on Jan 9, 2024
Dear Mr. Souchet,Thank you for your 10/10 rating! We're happy to hear you were satisfied with your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful stay, this is one of the best hotels I've stayed during my trip
Stayed 4 nights in Jan 2024
Response from Ilda Oswald on Jan 9, 2024
Dear Mr. Greene,We are honored by your compliments! We sincerely appreciate your visit and are happy to hear that you had a wonderful stay.Warm regards,Ilda OswaldGuest Relation Officer

10/10 Excellent

Kanika, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ilda Oswald on Jan 25, 2024
Dear Ms. Copeland,Many thanks for your feedback! We're pleased to learn you were satisfied with your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Sergiy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet with good breakfast
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Jan 9, 2024
Dear Mr. Shostak,Thank you for your feedback! We're happy to hear that the location, quietness, as well as the breakfast, made your stay enjoyable. We appreciate your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for access to Central Prague. Very clean rooms, helpful staff, walkable neighborhood and minutes from major sights. Highly recommended!
Stayed 4 nights in Dec 2023
Response from Ilda Oswald on Jan 8, 2024
Dear Mr. Norris,Thank you so much for your review! We're pleased to hear you enjoyed your stay. Thank you for recommending us! We hope to see you again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Mark-Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was specular. Area is walkable and safe. Rooms were huge. .
Stayed 4 nights in Dec 2023
Response from Ilda Oswald on Jan 6, 2024
Dear Mr. Russo,Thank you so much for your feedback and the compliments! We're pleased to hear you enjoyed your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Mohammed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 27, 2023
Dear Mr. Malahifji,We appreciate your feedback!Thank you for visiting us.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 27, 2023
Dear Mr. Schepperle,Thank you for your review! We're glad you had a pleasant stay.Warm regards,Ilda OswaldGuest Relations Officer

4/10 Poor

Jeffry, Bode

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Unable to sleep due to constant loud rumbling sound all night long. Bed extremely uncomfortable as well. Overpriced parking.
Stayed 1 night in Dec 2023
Response from Ilda Oswald on Jan 3, 2024
Dear Mr. Wolf,Thank you for sharing your experience with us. We are very sorry to hear you didn’t enjoy your stay for the reasons you mentioned.With regards to the noise: you stayed in a room facing the courtyard, away from the street, which makes it hard for us to identify what caused the ‘constant loud rumbling sound’. Would you please be so kind and tell us more details, so we can identify where was it coming from and look into it?In terms of the beds, some people prefer softer beds, and others like them harder, so we try to find a happy medium; however we can guarantee that all mattresses have been replaced within the past year with a high standard of selection – we’re very sorry that it didn’t suit your preferences and will cons ider how we can accommodate different preferences in future. In terms of the parking price, we charge 950 CZK per night. This includes a valet service and secured garage. The city residents don’t pay too much for public parking spaces because they have special parking permits for the center, while tourists have to rely on multi-story parking lots or those situated in shopping centers. Our nearest shopping mall charges 70 CZK per hour, which translates to 1680 CZK for 24 hours, almost double what we charge. Please accept our apologies for not meeting your expectations overall though, and we thank you for your stay.Kind regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Art Deco in Prague! Staff were amazing and helpful, the breakfast was delicious and the staff were super helpful and friendly, they made sure we were enjoying our meals. The location was great and very walkable to the main attractions and shopping areas. The bus and train stations were close by as well.
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 27, 2023
Dear Ms. Reekoye,We're glad to hear you loved your stay and that our staff were firendly and helpful. Thank you so much for choosing to stay with us. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Lois

Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 21, 2023
Dear Mr. Dosky,Thank you so much for the feedback! Make sure to visit us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Friendly and helpful staff! It’s location is very convenient to walk around Old Town and all the main attractions. The rooms are clean and the beds are comfortable.
Stayed 2 nights in Dec 2023
Response from Ilda Oswald on Dec 18, 2023
Dear Ms. Reekoye,Thank you so much for your kind words! We're glad you enjoyed your stay thoroughly.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Garreth

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 18, 2023
Dear Mr. Price,Thank you for your review!Don't hesitate to visit us again.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful art deco hotel. Lovely comfortable clean rooms. Restaurant excellent. Staff all very helpful
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 15, 2023
Dear Ms. Sunderland,Thank you for your feeback!We're glad you had an opportunity to dine in the Cafe Imperial and that you were satisfied with our service.Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. We have stayed here 3 times now and it has never disappointed us. Beautiful hotel, fabulous interior, lovely, comfy rooms and very attentive staff. Special note - breakfast is wonderful.
Stayed 4 nights in Dec 2023
Response from Ilda Oswald on Dec 14, 2023
Dear Mr. Hetherington,Thank you for your kind words! We're delighted to learn you had three wonderful stays with us. Warm regards,Ilda OswaldGuest Relations Officer

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was really good. Great location only 10 minutes walk from the Old Town.
Stayed 3 nights in Dec 2023
Response from Ilda Oswald on Dec 13, 2023
Dear Mr. Scott,Thank you for your feedback!We're glad to hear your visit was enjoyable.Make sure to stay with us again.Warm regards,Ilda OswaldGuest Relations Officer