Ratings based on 856 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted May 15, 2017
Mostly good: excellent service, comfortable clean room, huge bed, great breakfast. Perfect location within easy walking distance of main attractions. Only negatives were recommendation to take over-priced tour, limited hot water and faulty bath plug. Small flaws in otherwise great stay. Would happily recommend and return.
Comment from Hotel Management
May 17, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
4 out of 5
by A verified traveler

Good Location .. but ....

Posted May 8, 2017
No sort of help with reservation error at all. Breakfast was great .
Comment from Hotel Management
May 10, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for your feedback. I sincerely regret we were not able to assist you, would you be so kind to give me more details on fo.mgr@palacehotel.cz. Sincerely yours, Ondřej Kotáb Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect central location.

Posted May 1, 2017
Pros: Quiet room with comfortable bed, air conditioning and quality fittings in spacious bathroom.
Cons: Less rain in springtime!
Location: Central position close to both the Old Town and train station for excursions out of Prague. Mucha Museum is opposite – handy for a last cultural fix.
Welcoming and efficient staff and a breakfast bar that leaves nothing to be desired provide a wonderful basis for a fascinating city that is easily explored on foot. Wonderful variety of architecture and a feast of art nouveau (don't miss the Municipal House, only 10 minutes away. Dine informally in the basement restaurant or in more splendour on the ground floor). Take a day trip to Cesky Krumlov for a memorable walk back in time.
Comment from Hotel Management
May 2, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Apr 28, 2017
We thoroughly enjoyed our stay at Art Nouveau Palace hotel. The staff are very helpful and the hotel is in a perfect location for seeing the wonders of the beautiful city of Prague. Highly recommend!
Comment from Hotel Management
May 2, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Excellent location for exploring Prague.

Posted Apr 25, 2017
Pros: The staff were exceptionally well trained. The hotel was immaculately clean. Breakfast was excellent with great service & even Prosecco at the weekend
Cons: I know that the style of the hotel is traditional but felt that the furnishings in the bar were a bit dated.
Location: Hotel location is about 100 metres off Wenceslas Square which was away from the buzz but perfect for a good night's sleep & close to main city sights.
We liked everything about this hotel. The location, staff, food and general comfort of the hotel room was first class & helped make our stay in Prague a memorable experience. No one should be disappointed in this hotel. We had no complaints but any requests we made were dealt with effectively.
Comment from Hotel Management
Apr 26, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Mar 23, 2017
Beautiful hotel worthy of five stars. Excellent breakfast spread, courteous staff. Ideally placed to walking distance to most tourist spots and plenty of high end shops at your doorstep. Would recommend without question
Comment from Hotel Management
Apr 3, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Very nice hotel

Posted Mar 13, 2017
Great hotel. Close to everything. Cannot complain at all from the moment we checked in until we left. Spotless and very comfotable rooms. Friendly and helpfull staff. Will stay here again and would highly recomend staying here as very good value for money
Comment from Hotel Management
Mar 13, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel in perfect location

Posted Feb 21, 2017
High level hotel perfect location, 2 min from all mandatory sites
Comment from Hotel Management
Feb 21, 2017 by Ondrej Kotab, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
by Albert

Great hotel though 6th floor not ideal

Posted Feb 19, 2017 on Hotels
This is a nice modern hotel that is convenient to attractions like museum island, the concert hall and (a bit further) Alexanderplatz, Checkpoint Charlie and Brandenburg Gate. The staff are friendly and professional and the food is very good. I would stay there again but probably not on the sixth (top) floor! The sloping roof line intrudes in the corridors and bedrooms making spaces feel a bit tight.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear sir, thank you very much for your feedback, however it obviously belongs to some hotel in Berlin unfortunately. Let us hope for a chance to welcome you also in our hotel soon. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Great Hotel very central.

Posted Feb 18, 2017
Used Hotel airport transfer service which was great door to door and reasonably priced.
Comment from Hotel Management
Feb 20, 2017 by Ondrej Kotab, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager