Reception

Reviews of Atlantic Hotel

3 out of 5
Atlantic Hotel
Na Porici 9, Prague

Reviews

8.2

Very Good

Rating 10 - Excellent. 278 out of 1002 reviews" "
Rating 8 - Good. 539 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hiral

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful service, TV in one room was not working after speaking to reception they said they will have a look but nothing was done. All channels were not in English and we were told this cannot be changed not even subtitles. There were gold insects appearing in one of the toilets in the evenings mainly and when reported we were told the whole of prague has this in every hotel nothing can be done. There was no locks for safety on the toilet doors. The features advertised such as billards and pool were not accessible unless you paid for this in the games room. Breakfast was always limited, we had decided to have breakfast at 9am one of the days but the pastries had finished when we got down. The bread was limited, not enough available.
Stayed 4 nights in Mar 2024
Response from Lucie / Front Office Manager on Mar 25, 2024
Dear Hiral, I am very sorry that the service of the hotel did not fulfill your expectation and thank you that you take a time to share this experience with us.Regarding TV channels - we have various choice of channels in different languages (English, Spanish, Russian, French, Czech) But its not possible to change the language setting. We will carefully check the situation of the breakfast and the quantity of sortiment. Sincerely yours

8/10 Good

batzi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Barbora, reservation department on Dec 8, 2023
Dear Batzi, let me start by thanking you for completing Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated.

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023
Response from Barbora, reservation department on Dec 5, 2023
Dear Delyth, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel. We will look forward to welcome you back in near future.

8/10 Good

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is central with transport close by
Stayed 4 nights in Nov 2023
Response from Barbora, reservation department on Nov 27, 2023
Dear Colin, let me start by thanking you for completing Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated.

8/10 Good

Natalia, Manama

Liked: Cleanliness, amenities, property conditions & facilities
I like the place. It was very quiet, that allows me to have a really good rest after my dat. The street where it is allocated has a lot of options for dinning
Stayed 3 nights in Oct 2023
Response from Barbora, reservation department on Nov 1, 2023
Dear Natalia,I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel. We will look forward to welcome you back in near future.

8/10 Good

Michele

Traveled with family
Liked: Staff & service, property conditions & facilities
The front desk employees were all efficient, pleasant and helpful 24/7. I was able to get a kettle and coffee cup set for 5 euros for my entire 8 day stay. They also helped me with printing a paper ticket for an event. And prior to my arrival, I had messaged them numerous times with questions and received prompt and courteous replies which made me confident in my hotel choice and they did not disappoint. My room was cleaned daily and coffee service replenished. The included breakfast was extensive with a variety of breads, hot breakfast items like sausages and eggs done several ways, cold salads, deli meats, yogurts, soups, pastries, cakes, desserts and cereals, and choices of beverages. Some items changed throughout the week which was a pleasant surprise. The hotel is a few steps from Cafe Imperial and a 2 minute walk to the Palladium at Republique Square where tram stops can be found. Crossing the square were 2 more dining options and through the Powder Gate and a further 5 minute walk were dining and shopping . The Old Town Square was 10 to 15 minute walk from the hotel. My room was a streetside and a tad warm for me, however I like to sleep in a cold room. Upon opening the double locking windows, it was a bit noisy for me. Next time, I will request an interior room. And there will be a next time. I thoroughly enjoyed my stay at The Atlantic Hotel and Praha is definitely worth seeing again and again.
Stayed 9 nights in Oct 2023
Response from Barbora, reservation department on Oct 30, 2023
Dear Michele, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel. We will look forward to welcome you back in near future.

6/10 Okay

DIANA ELENA, Orange

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Room is clean and spacious. The rooms have no AC, staff were nice. Free breakfast included. You can hear noises from streets, you can opt to close windows and ask for a fan. Water shower was weak. You can easily walk to the powder tower, charles bridge etc.
Stayed 2 nights in Oct 2023
Response from Barbora, reservation department on Oct 16, 2023
Dear Diana, let me start by thanking you for completing Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated. We have few AC rooms and rooms with fridge bookable for special price.

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for touring old town.
Stayed 2 nights in Sep 2023
Response from Barbora, reservation department on Sep 29, 2023
Dear Andy,thank you for your review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Looks Grand but small enough to be personal. Enjoyed the included breakfast.
Stayed 1 night in Sep 2023
Response from Barbora, reservation department on Sep 19, 2023
Dear Terri,let me start by thanking you for completing Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated.

8/10 Good

Victoria, anaheim

Liked: Cleanliness, staff & service
The front desk staff was absolutely lovely, very eager to be of service. It was nice to return to the hotel and be greeted with a genuine smile. Breakfast was the best in all the hotels I stayed in several European cities. The matress was too firm for me but one of the lovely desk ladies ofered an extra confonforter for over the matress which helped a little. The location is excellent!
Stayed 4 nights in Jul 2023
Response from Barbora, reservation department on Aug 30, 2023
Dear Victoria, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel. We will look forward to welcome you back in near future.

10/10 Excellent

Sayed H.

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2023
Response from Barbora, reservation department on Jul 10, 2023
Dear,thank you for your review

10/10 Excellent

Margaryta, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel to stay here. Close to everything: shopping, transportation, cultural amenities, dining around is good and not very expensive like in the center. And sure delicious breakfast- 5 of 5. Very tasty European food and nice service too. I’m happy to stay here and want to come back again
Stayed 4 nights in Jun 2023
Response from Barbora, reservation department on Jul 10, 2023
Dear Margaryta,thank you for your review

10/10 Excellent

India

Stayed 3 nights in Jun 2023
Response from Barbora, reservation department on Jun 26, 2023
Dear, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel.

10/10 Excellent

Chan Jun

Stayed 1 night in Mar 2023
Response from Barbora/ Reservation department on Mar 13, 2023
Dear, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel.

10/10 Excellent

Naasirah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking as previous hotel was horrible…perfect area in the city centre. Very clean and big, slept very well. The receptionists were very friendly, helpful. Able to watch Netflix on tv but only downfall was internet and film kept on stopping. Hairdryer and shower cap provided. Would recommend anyone coming to visit sprague for a short visit!
Stayed 3 nights in Mar 2023
Response from Barbora/ Reservation department on Mar 10, 2023
Dear, thank you for your time to give us a feedback and comments following your recent stay at our hotel.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed within walking distance of all tourist hot spors
Stayed 3 nights in Jan 2023
Response from Barbora on Feb 15, 2023
Dear Mark,thank you for your review .

6/10 Okay

Jiri

Liked: Cleanliness
Stayed 1 night in Jan 2023
Response from Barbora on Jan 10, 2023
Dear Jiri, let me start by thanking you for completing Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Prager
The room is spacious and tidy. This hotel is near a big shopping mall. Many Restaurants and Supermarkets around. Reception staff are knowledgeable, friendly and helpful. Special mentions to Mr. Valentyn for his dedicated service to make sure guests were assisted in searching forRestaurants and shopping guides. My 7th stay in this Hotel in the pasr few years and will be back again.
Stayed 6 nights in Oct 2022
Response from Barbora on Oct 31, 2022
Dear Laurie, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel.

10/10 Excellent

PUI YAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient next to Station and scenic spot
Stayed 2 nights in Oct 2022
Response from Barbora on Oct 24, 2022
Dear, thank you for your kind review

8/10 Good

Corin

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2022
Response from Barbora on Aug 25, 2022
Dear Corin,thank you for your review :-)

10/10 Excellent

Kayley

Stayed 2 nights in Jun 2022
Response from Barbora on Aug 9, 2022
Dear Kayley, thank you for your kind review.

8/10 Good

MILUSKA

Stayed 6 nights in Jul 2022

8/10 Good

Samantha

Stayed 2 nights in Jun 2022
Response from Barbora on Jun 22, 2022
Dear Samantha, thank you for your review.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2022
Response from Barbora on Jun 22, 2022
Dear Paul, thank you for your review.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value for money in overall. Really clean and quiet hotel near the old town. Breakfast was good if you wanted to wake up early. If you went to breakfast close to closing time (-1h), there wasn't much left. Did not see the bar open ever during the visit.
Stayed 3 nights in Apr 2022
Response from Robert on May 5, 2022
Hello, thank you for your stay and for your review.

4/10 Poor

Mattia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super old and poorly kept property. 0 amenities, horrible personnel, great location.
Stayed 5 nights in Apr 2022
Response from Klara on Apr 29, 2022
Let me start by thanking you for completing Guest Survey regarding your recent stay at our property. Our building has an official status of historical heritage and as such unfortunately some contemporary technologies, like modern noise proof windows are not allowed. We regret sincerely the discomfort you might have experienced and we hope it could have been compensated partially by our very central location. Best regards,

8/10 Good

David

Stayed 4 nights in Mar 2022
Response from Robert on Mar 14, 2022
Hello, thank you very much for your review.

6/10 Okay

Alistair

Liked: Cleanliness, staff & service
Room was bit d
Stayed 1 night in Mar 2022
Response from Robert on Mar 14, 2022
Hello, thank you for staying with us.

8/10 Good

Orla

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was Very central which was great as a base for sightseeing Rooms clean and spacious but a little sparse. Staff were efficient. There was no bar open in the hotel-which was a huge pity so basically it was a bed for the night. Breakfast was fine but limited selection.
Stayed 4 nights in Nov 2021
Response from Robert on Dec 20, 2021
Thank you very much for your stay and review.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent
Stayed 3 nights in Aug 2021
Response from Robert on Sep 6, 2021
Thank you very much for your review.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Robert on Jul 30, 2020
Thank you

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms in the city center
Very newly renovated and comfortable rooms, in the hesrt of the city, walking distance to pretty much all the sights. Very clean rooms and camfy beds, very quiet as well, only in the morning the cleaning ladies were quiet noisy, as there room was just opposite ours. Other than that it was a very quiet and comfortable stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Susie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money
Excellent value for money. Really good location close to the Old Town and local public transport. The breakfast was buffet style and the options were extensive and varied. Our room was at the back on the 4th floor so it was quiet and we were not disturbed. The room was cleaned daily and the staff were helpful. There are no tea and coffee making facilities so we brought our own and with permission borrowed a couple of mugs from the dining room. As a bonus The pizzeria opposite Is excellent too !
Stayed 4 nights in Feb 2020

10/10 Excellent

Khalid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice friendly helpful staff
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms are very specious and perfect location
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, room great size, breakfast buffet very good plenty of choice.
Stayed 4 nights in Jan 2020

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. the servis team was great and the roo was clean. the place is good so we can go whenever we want to beacaus it close to everywher
Stayed 3 nights in Dec 2019

8/10 Good

Melissa, Lebanon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, few steps away from palladium mall, 5 mins walk from old town..
Stayed 6 nights in Dec 2018

10/10 Excellent

Georgios

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and central location with nice rooms.
Stayed 3 nights in Dec 2019

8/10 Good

Vicky

Traveled with family
Liked: Staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, we was stuk in the lift for 20 min before our flight.... Good service, good place to come and stay there for travel
Stayed 3 nights in Nov 2019

4/10 Poor

Kel

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good thing for this property is location! The worst thing is it close to the busy traffic street and it has no AC therefore we need to open the windows during the night time. And it will wake us up because of the loudness in the early morning!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel and buffet breakfast was really good. The only negative side is that the the room we satayed in (rm 201) did not have tea/coffee facility and no fridge. When you come back in the afternoon/evening from an exhausting day out, you just wanted to sit down and have a hot drink but we couldn’t do that.
Stayed 4 nights in Nov 2019

10/10 Excellent

Peter, West Hartford, Connecticut. U.S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Clean. Comfortable. Good price. In my few interactions with staff, they were both friendly and helpful.
Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is based in town, room were not cleaned everyday, bed sheet were not changed daily
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, we could walk to everywhere. I loved the continental buffet breakfast, it was really good before the all day sightseeing. The stuff was very friendly and helpful.
Stayed 3 nights in Oct 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

BARBARA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We miss not having an ice machine to use. The breakfast was amazing. Very,very quiet for being on busy street. Great location near popular local market.
Stayed 5 nights in Oct 2019

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Tidy hotel, great location near metro, trams and walking distance to the old town and some good nearby restaurants. Excellent airport transfer taxi service. Only downside is rooms aren't well soundproofed so noise from corridor and adjacent room. But that is minor and dependant on others. Good selection of hot and cold food for breakfast. Helpful reception staff. Overall, good stay.
Stayed 2 nights in Oct 2019