Ratings based on 296 Verified Reviews

4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Barcelo convenient for sight seeing

Posted Nov 29, 2016
Pros: Everything, room, reception , cleanliness , relaxing when coming in from the busy streets
Cons: This hotel is perfect for a city break
Location: Location is very central to see the sights
This hotel is very central and we found hotel staff were always helpful in helping you plan your visits. This hotel is clean , relaxing and a pleasure to go back to after a full day sight seeing . Would highly recommend this hotel for a visit to Prague
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear valued guest, thank you very much for your stay at Barceló Old Town Praha and for sharing your experience. We are glad to read that you have enjoyed the location of the hotel and the service provided by our team. We look forward to welcome you again in future! Kind regards, Alejandro Martín Álvarez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2016
Pros: Central location, good food, & view towards Tyn church from bedroom - we fell on our feet there
Cons: Some information from reception not bang up to date (theatre closed for renovation)
Location: Very central convenient for seeing old town centre
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear valued guest, thank you very much for sharing your opinion and for your high rating. We are glad to read that you liked the location of the hotel and the food. Thank you for your comments about the reception services, we will make sure that it does not happen again and only relevant information is provided to our guests. We will be very happy to welcome you in Barceló Old Town again in the future. Kind regards, Alejandro Martín Álvarez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Barcelo Old Town

Posted Oct 8, 2016
Location: The famous Astronomical Clock Show was hilarious. It definitely lives up to its title: "the 2nd most dissappointing attraction in Europe".
The hotel was great. The room was very comfortable, nicely outfitted, clean, and quite large. The staff was freindly and helpful. Location was was excellent, close to Old Town Square. The only fault was poor internet service which is annoying when you are trying to research local things to do, etc., but the internet service might be just be a fact of life in Eastern Europe.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear RW, thank you very much for your feedback. We are glad you were satisfied with the hotel services, the room and our staff. Let me apologize for the problems with internet connection. We offer a high speed wifi in the whole building but we had a short outage of the service in some of the rooms which has already been fixed. Again, I am really sorry that it affected you during your stay with us. We will be glad to welcome you in our hotel in future! Kind regards, Alejandro Martín Álvarez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Ideal base for exploring Prague

Posted Sep 7, 2016
Pros: Everything really.
Cons: I was very happy with everything about the hotel.
Location: Very close to the main sights of Prague - ideal location from which to explore by foot.
A lovely hotel in an ideal location for exploring Prague. Excellent breakfast with huge amount of choice, spacious room, good facilities, and excellent, helpful staff. The welcome was especially impressive - the receptionist took the time to recommend places to visit, circling them on the free city map, and we were offered a free glass of sparkling wine!
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Dear Carl, thank you very much for your high rating! We are glad you enjoyed your stay with us and we look forward to welcome you again. Kind regards, Alejandro Martín Álvarez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful.

Posted Aug 26, 2016
Pros: Nothing to dislike, about this hotel.
Cons: the room wi-fi was poor,had to go down to the reception area to get a good signal.
Really nice hotel,staff friendly and very helpful.Prague is a beautiful city.
Comment from Hotel Management
Aug 30, 2016 by Alejandro Martín Álvarez, Hotel Management
Dear Anonymous, thank you very much for your feedback. We really appreciate your nice words about the hotel and our services. I would like to assure you that we will immediately focus on improving the Wifi signal. We hope to welcome you in our hotel and in the beautiful city of Prague again. Kind regards, Alejandro Martín Álvarez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bethesda

Great hotel, great location

Posted Aug 8, 2016
This hotel has everything you will need, has spacious rooms, modern bathrooms, and a great breakfast. Above all, its location is perfect: old town Prague, just a few minutes from Prague's central square.
Comment from Hotel Management
Aug 30, 2016 by Alejandro Martín Álvarez, Hotel Management
Dear Jai, Thank you so much for such a great words towards our hotel, facilities, location and service. We hope to see you back next time you visit Prague. Kind regards, Alejandro Martín Álvarez General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lots of good points but check your bill!

Posted Jul 28, 2016
Cons: Check-out bill included cost of room but that had been paid from my credit-card account 1 month previously!
Great location, spacious, pleasant ambience, nice restaurant.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Dear Troy, thank you very much for your stay in Barceló Old Town hotel in Prague and for sharing your review. I would like to apologize for the inconveniece at the check-out. We investigated the issue and it appeared to be a human mistake. We would like to assure you that we always strive to provide the best customer service therefore please kindly accept our apologies. We are delighted to read that apart from that you liked the hotel location, ambience and restaurant. We truly hope that we can welcome you in our hotel again in future! Kind regards, Alejandro Martín Álvarez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia

Very amazing location near the old town

Posted Jul 24, 2016
It was very comfortable stay the staff is very helpfull
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Dear hattan kattoah, thank you very much for your high rating! We are glad you enjoyed your stay with us and we look forward to welcome you again. Kind regards, Alejandro Martín Álvarez General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Merseyside

Great hotel, central location

Posted Jul 6, 2016
Pros: Staff, breakfasts, room
Cons: We did have a problem with controlling the air conditioning and one suggestion would be to provide more hangers in the wardrobes.
Location: The location was great for bars, restaurants and shops and in visiting the Old Square.
We had a great stay, the staff were very helpful. We stayed B&B and the breakfasts were varied and plentiful. The location of the hotel was central and in close proximity to all sights. I would recommend the hotel to others with no hesitation.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you very much for your high rating! We are glad you enjoyed your stay with us and we look forward to welcome you again. Kind regards, Alejandro Martín Álvarez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Nice hotel

Posted Jun 8, 2016
Nice hotel and location. Take a walking tour with any of the guys that are in Praga.
Comment from Hotel Management
Aug 30, 2016 by Alejandro Martín Álvarez, Hotel Management
Dear valued guest, thank you very much for your stay in Barceló Old Town hotel and for your high rating. We hope to welcome you soon again in our hotel and in the beautiful city of Prague! Best regards Alejandro Martín Álvarez General Manager