Breakfast, lunch, dinner served; international cuisine

Reviews of Barceló Old Town Praha

3.5 out of 5
Barceló Old Town Praha
Celetna 29, Prague

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 949 reviews" "
Rating 8 - Good. 270 out of 949 reviews" "
Rating 6 - Okay. 40 out of 949 reviews" "
Rating 4 - Poor. 8 out of 949 reviews" "
Rating 2 - Terrible. 7 out of 949 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

ali

Disliked: Staff & service
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2018

10/10 Excellent

Alix, denver, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally located to all of the little restaurants and shop in Old Town. But, it was very quiet at night
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great location - easy access to attractions, triple room size is decent but the bathroom is small and didn’t have hot water on last day, so can’t shower at all
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Central position but quiet. Our suite was big and comfortable
Stayed 3 nights in Oct 2018
Response from Mario Muñoz - The Management on Oct 12, 2018
Dear Guest, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experiences with us. We are happy to see you enjoyed our postion and the facilities of the suite you overnighted. We would be very pleased if we can welcome you soon back in any Barceló Hotel Group hotel. Best regards, Mario Muñoz The management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience for me and my boyfriend. It’s our first time in Prague
Stayed 3 nights in Oct 2018
Response from Mario Muñoz - The Management on Oct 12, 2018
Dear Guest, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experiences lived in this first visit to this beautiful city. We would be very pleased if we can welcome you soon back in any Barceló Hotel Group hotel. Best regards, Mario Muñoz The management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location. The upgrade to a Junior Suite was unexpected but greatly appreciated. Beautiful hotel with great staff. If I find myself in Prague again, I will definitely plan on staying at Barceló.
Stayed 3 nights in Oct 2018
Response from Mario Muñoz - The Management on Oct 12, 2018
Dear Guest, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experiences lived in our hotel. We are pleased to see you could enjoy our room and the treatment offered by our staff. We would be very pleased if we can welcome you soon back in any Barceló Hotel Group hotel. Best regards, Mario Muñoz The management

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not allocate the room that was paid for
I reserved and paid for a suite. I was not given a suite, I was given a two bedroom duplex space, a king size bed on an upper floor and a set of twin beds below. Obviously a family space. There was no separate sofa/sitting area to watch TV /relax as you expect in a suite and as the hotel advertises on its own photographs of their suite rooms. Reception told me the room 403 I was allocated was classed as a suite. it definitely was not. Travelling as a couple, what use to us is an extra bedroom and extra bathroom? It was a two bedroom space for a family. Why Barcelo allocated it to me when my reservation was made weeks in advance for 2 adults only, I don't know. Did I pay less because I booked through Hotels.com? I paid full cancellation costs and I didn't use any hotel nights here. It was really a huge disappointment and huge waste of money for which the hotel simply shrugged their shoulders - tip: check the room being allocated if you pay the extra for a suite.
Stayed 2 nights in Sep 2018
Response from Mario Muñoz - The Management on Oct 4, 2018
Dear Guest, Thanks for sharing your impresessions about your stay with us. As foresaid by our reception colleagues, the room assigned is categorized as a suite. Our apologies if it didn't match your expectations. Thanks once again for your time. Best regards.

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prague city centre stay
The Barcelo Old Town was in a fantastic position with everything in the city walkable from the hotel. It is a modern city hotel with business meetings as well as guests. We didn't try the restaurant but the menu looked good. Staff were very helpful. Despite being in the centre of the city it was very quiet.
Stayed 3 nights in Sep 2018
Response from Mario Muñoz - The Management on Oct 4, 2018
Dear Judith, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experience with us. We are very pleased to see you could find enjoy our facilities and great location in the middle of the center of Prague You will be always welcome in our hotel. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Mario Muñoz - The Management on Sep 20, 2018
Many thanks for your positive scores!!

10/10 Excellent

Keith, Weymouth, Dorset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with prime position for sightseeing
Excellent hotel with helpful & friendly staff and large comfortable bedrooms. We were on a 3 nights stay to get a flavour of Prague and the hotel is in a prime position for all that the old town has to offer.
Stayed 3 nights in Sep 2018
Response from Mario Muñoz - The Management on Sep 20, 2018
Dear Keith, Firstly, we are very grateful for your comments about Barceló Old Town Praha Hotel in Expedia. We are glad to see you could have so a nice holiday thanks to our bedrooms, location and friendly staff. We will be very happy if we have the opportunity of welcoming you again in the future. Kindest regards, The management.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great central location
Excellently located hotel right in the heart of the action but also surprisingly calm and quite once inside. The Junior suite my friend and I stayed in was very spacious with plenty of furniture on which to relax. Staff were pleasant and helpful throughout stay.
Stayed 2 nights in Aug 2018
Response from Mario Muñoz - The Management on Sep 9, 2018
Dear Guest, We would like to thank you for sharing your impressions of Barceló Old Town Praha Hotel in Expedia website. We are glad to see you could enjoy our spacious and clean rooms. As well, our central location. We will be very happy of welcoming you in the future. Kindest regards, The management.

8/10 Good

Verified traveler

Fancy, but the two-level suite was not functional
This hotel was conveniently located in city center area. It was well appointed and upscale in furnishings. We had the two-floor suite style room. It was uncomfortably hot on the first night and the air conditioning didn't work. The hotel had no way to mitigate this problem and had no fans to offer us. There are also a few weird things about the layout -- like the only closet to hang things was downstairs away from the sleeping and dressing area. I'm not sure that I would opt for this room type in the future, as it was fancy but not functional.
Stayed 4 nights in Jul 2018
Response from Mario Muñoz - The Management on Sep 9, 2018
Dear Guest, We would like to thank you for sharing your impressions of Barceló Old Town Praha Hotel in Hotels.com website. In one hand, we are glad to see you could enjoy the location of our property. In the other hand, we are sorry to read the disposition of the room was not to your likely. Thanks once again for your attention. We hope we can welcome you soon in the future. Kindest regards,

8/10 Good

S, Israel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, good location. Room setup is a bit strange - bathroom and shower on opposite ends of the room. Toilet paper not so soft. No tissues. TV was a bit low and almost no english language channels, other than news. Would definitely recommend the hotel to friends.
Stayed 4 nights in Aug 2018
Response from Mario Muñoz - The Management on Aug 18, 2018
Dear Guest, Thanks for your survey and for your stay with us. We are very pleased to see you enjoyed our central location and the facilities of the hotel. We would as well like to thank the rest of your comments about the funiture and the rest of facilities of the hotel, for future improvements. Hope we can have the chance to welcome you again in the future. Best regards

10/10 Excellent

H, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location You can walk to pretty much any where you need to be for sighting /shopping / dining. Walk around and shop around to compare price first for currency exchage and item purchases because you might get a better rate of everything right around the corner.
Stayed 5 nights in Aug 2018
Response from Mario Muñoz - The Management on Aug 15, 2018
Dear H, Many thanks for your positive comments about our location,. Thiey will be very helpful for potencial guests wanting to visit us. We hope we can welcome you back agian. Best regards!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a fab central location
So in the middle of all that’s going on, perfect for a week end trip from the uk
Stayed 2 nights in Aug 2018
Response from Mario Muñoz - The Management on Aug 15, 2018
Dear Guest, We are very thankful for the positives comments left about our hotel. We hope we can welcome you soon for another weekend! Best regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Mario Muñoz - The Management on Aug 15, 2018
Hi Stephen, Many thanks for the good scores! We hope we can welcome you soon! Best regards!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
This hotel was lovely with a great location in the Old Town. The staff were friendly and welcoming and nothing was too much trouble for them. I would thoroughly recommend this hotel to friends and family.
Stayed 4 nights in Jul 2018
Response from Mario Muñoz - The Management on Aug 6, 2018
Dear Guest, We would like to share our gratitude with you for your recent stay in Barceló Old Town Praha, as well as for the time dedicated to comment your stay with us. Besides, we would like to give you a special thank for your positive comments about our staff and location. Is really nice to hear that you would be very pleased to welcome our services. We hope we can welcome you soon in Barceló Old Town Praha. Kindest regards, Mario Muñoz The management.

10/10 Excellent

Anushya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Mario Muñoz - The Management on Aug 6, 2018
Thanks for your positive scores Anyshya! We hope we can welcome you soon!

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2018
Response from Mario Muñoz - The Management on Jul 28, 2018
Many thanks for your positive score! We hope we can welcome you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything fab,room cleaned daily bright and friendly staff
Stayed 7 nights in Jul 2018
Response from Mario Muñoz - The Management on Jul 23, 2018
Hi! Many thanks for your positive comments about our property! Your comments will be forwarded to our staff. Best regards! We hope we can welcome you soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel excellent location
Helpful staff, good rooms well decorated. Central location so great foe exploring.
Stayed 3 nights in Jul 2018
Response from Mario Muñoz - The Management on Jul 23, 2018
Dear Guest, Thanks for your so positive comments about our staff, rooms and location. We hope we can welcome you soon! Best regards!!

6/10 Okay

Julie, Detroit

Liked: Cleanliness
Disliked: Room comfort
Nice enough hotel. Room was odd on the fifth floor. Could handly stand up!!! Yikes!!
Stayed 3 nights in Jul 2018
Response from Mario Muñoz - The Management on Jul 23, 2018
Dear Julie, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experience with us. Regarding your comments about the room in the 5th floor, we have to inform that all our rooms are different due to the fact the hotel is located in a XVII century historical building of the city of Prague. That is one of the magic aspects from our property that our visitors normally appreciate much. Our guests will always be able to find theirselves in a different hotel in each visit. Some of them as yours count on an attic shape celing, but it hasn’t ever been an issue in the past. Thanks once again for your time. Best regards, Mario Muñoz The management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Mario Muñoz - The Management on Jul 20, 2018
Dear Guest, Many thanks for your positive scores about our hotel! That shows us you enjoyed a very nice stay in our hotel and we are very happy for it. We hope we can welcome you soon. Best regards

10/10 Excellent

Dan, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service.
Stayed in Prague for a couple days. Barcelo location was excellent, along with the service. Room was spacious. I highly recommend Barcelo Old Town
Stayed 2 nights in Jun 2018
Response from Mario Muñoz - The Management on Jun 29, 2018
Dear Dan, Firstly, we would like to say that we are very grateful to see your comments about Barceló Old Town Praha Hotel in our Expedia profile. We are glad to see you could enjoy our clean and comfy bedrooms as well as our central location. We will be very happy if we have the opportunity of welcoming you again in the future. Kindest regards,

10/10 Excellent

Doni, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Review of Hotel
We had a wonderful time at your hotel. BUT...........two things that are a MAJOR issue. 1) The curtains cover the AirCon vents [they are too long] and therefore the AirCon does not cool off the room. If they were cut to the height of the window it would make a world of difference. The pillows were not comfortable at all - they felt like we were sleeping on folded sheets.
Stayed 4 nights in Jun 2018
Response from Mario Muñoz - The Management on Jun 27, 2018
Dear Doni, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us. It is very pleasant for us to see that you spent so a wonderful time in our hotel. Regarding your comments about the air conditioning and pillows, let us thank you for your words. Sincerity of our guests is the best way for us to know those issue we should work in . We hope we can welcome you soon back in our hotel. Best regards,

6/10 Okay

Kg, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant location, very quiet and peaceful. Breakfast was a bit disappointing, not a great selection of things. All staff polite, some staff on front desk more helpful than others. Disappointed that water in room was charged for, I would expect it to be free, it cost more than a bottle of beer!
Stayed 4 nights in Jun 2018
Response from Mario Muñoz - The Management on Jun 25, 2018
Dear KG, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us through Expedia. We are pleased to see our location was suitable for your visit to the city of Prague. Thanks for your comments about the breakfast selection; our guest’s views always help us to know where we should improve our services. Finally, we are pleased to see our staff could be helpful. Your comments will be forwarded. Thanks once again for your time. Best regards,

8/10 Good

tameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Prague location
Everything was great! Location, staff, service!!! The only problem I experienced was eith the air conditioning. I couldnt quite figure it out!!!
Stayed 1 night in Jun 2018
Response from Mario Muñoz - The Management on Jun 20, 2018
Dear Tameka, Many thanks for your stay in Barceló Old Town Praha and for your nice review through Expedia. We are very pleased to see you had a very nice experience in our hotel. On the opposite, we are sorry to read you couln'd figure out with the air conditioning system. Automatically, when any of the windows of the room remains open, it stops. Anyway, if in future occasions there is something we could help you with, please, do not hesitate to contact our reception so one of our technitians can help you. Best regards

10/10 Excellent

Athanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in Old Town Prague
Barcelo is a really nice and modern hotel, perfectly situated in Old Town Prague. It is within easy walking distance from all tourist attractions. It is clean, quiet, well maintained and with an exceptionally friendly staff.
Stayed 4 nights in May 2018
Response from Mario Muñoz - The Management on Jun 7, 2018
Dear Athanas, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us through Expedia. We are absolutely pleased to see you enjoyed that much your stay, thanks to our location, our facilities and, what is more, to our staff. Thanks once again for your time. We hope we can welcome you soon in the future. Best regards, Mario Muñoz – General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel near to everything. Good size room Excellent breakfast Staff very helpful.
Stayed 3 nights in May 2018
Response from Mario Muñoz - The Management on Jun 1, 2018
Dear Guest, First of all, we would like to thank you for your time to share your views and your stay in Barceló Old Town Praha Hotel. We are very glad to see you enjoyed your stay in our hotel. We would like to thank once again your positive scores and nice comments about our staff, breakfast and rooms! We hope we can welcome you soon in Barceló Old Town Praha. Kindest regards, Mario Muñoz The management.

10/10 Excellent

karli, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
INCREDIBLE
STAY HERE! PERFECT LOCATION, LUXURIOUS, AMAZING! Still has a lot of character and is super convenient to all that old town square has to offer.
Stayed 3 nights in Apr 2018
Response from Mario Muñoz - The Management on Apr 29, 2018
Dear Karli, Many thanks for your stay in Barceló Old Town Praha and for your nice review! We are very pleased to see you enjoyed our facilities that much and hope we can welcome you soon again in our property! Best Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prague Business Trip
Great hitel in a great location and very reasonably priced. Will be back.
Stayed 1 night in Mar 2018
Response from Mario Muñoz - The Management on Mar 19, 2018
Dear Andrew, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experience with us. We are very pleased to see you could find enjoy our facilities and great location in the middle of the center of Prague You will be always welcome in our hotel. Best regards,

10/10 Excellent

John , Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay except for one of the bar staff.
Really good hotel which is close to the main attractions. We had an issue as there were no T bags in the room so we went to the restaurant to get some but the barmaid tried to make us feel that we were stealing them. We are too experienced in travelling to let this affect our stay. However I would recommend this hotel.
Stayed 2 nights in Feb 2018
Response from Mario Muñoz on Feb 27, 2018
Dear John, First of all, we would like to thank you for your time to share your views and your stay in Barceló Old Town Praha Hotel. We are very glad to see you enjoyed your stay in our hotel. We would like to thank once again your positive scores even considering the related situation in the bar. We apologize for any inconvenience; we will analyze this issue internally so as to prevent similar situations in the future. We hope we can welcome you soon in Barceló Old Town Praha. Kindest regards, The management.

10/10 Excellent

Saul , Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick visit to Praga
Took two recorrido mended tours by the hotel staff. Good tours and really helpful to get to see the city in a quick visit. Hotel location and price are great with very good value. Very safe hotel, I could say a Family friendly hotel.
Stayed 2 nights in Feb 2018

4/10 Poor

Graeme, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room at the inn!
Having booked in Sep for a stay in Dec, I was very disappointed when we arrived to check in, to find that there was no room for us. The receptionist made several excuses and was apologetic. She arranged transfer to another hotel for our stay in Prague, which was fine. But this was not the hotel that I had booked! So unfortunately I can't really rate this hotel at all.
Stayed 3 nights in Dec 2017
Response from General Manager on Dec 29, 2017
Dear Guest, Thank you for taking the time to review us on Expedia. Regrettably and due to an unexpected technical situation, which occurred on the day of your arrival, we were forced to move you into an alternative accommodation in the same area and of higher category of our Barceló Hotel Group to ensure you can enjoy the holiday you have been looking forward to, striving to minimize the impact on your overall holiday expérience. Please know we are equally disappointed to have inflicted on you this unfortunate experience and we do applogise for this inconvenience, but nevertheless, we are sure that you had a comfortable and enjoyable stay at the hotel that we selected for you. On your next trip to Prague, it would be a real pleasure for us to welcome you in our hotel for you to experience our true hospitality. Best regards, Alejandro Martín Álvarez

10/10 Excellent

Jan, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel directly in the center of Prague
I booked the stay for my parents and they were very happy with their stay.
Stayed 2 nights in Nov 2017

10/10 Excellent

George, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location
The hotel is conveniently located in old town. Upon arrival, we were pleasantly greeted and offered a free upgrade to a mini suite which gives the two of us plenty of room. The room is very clean and comfortable. The staff is pleasant and very helpful. We had a nice time there. Highly recommend.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family long weekend in Prague
Lovely hotel in fantastic location. Helpful staff. Reasonable breakfast buffet.
Stayed 3 nights in Oct 2017

8/10 Good

Juan

Liked: Cleanliness
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay for a City Break
This is a great boutique hotel, which is full of character and in one of the best spots in Prague.
Stayed 4 nights in Sep 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, well located hotel
Very nice hotel and a great location. I would highly recommend this to anyone visiting beautiful Prague.
Stayed 4 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel did not live up to expectations. Good location, but room was ridiculously small and poor quality. The remote control did not work well, batteries kept falling out. Bathroom smelled funny no matter how much they cleaned it. The safety lock on the door fell off when I tried to use it. House keeping didn't reffi coffee no matter how many times I asked and coffee cups were not cleaned. very disappointed overall. only good thing was the location and the room was quite even with all the street traffic.
Stayed 8 nights in Sep 2017
Response from Alejandro Martín on Sep 18, 2017
Dear guest, We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay at our Barceló Old Town Praha hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. We have also informed to our Housekeeping Manager about the issue with your coffee cups to do not happen anymore. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Yours sincerely, Alejandro Martín General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location and rooms were quiet.
Barcelo Old Town Hotel is in a fantastic location. The staff were friendly and very helpful. Considering the ideal location right in Old Town is how quiet the rooms are. The rooms are a bit dated, but everything else was great. Good hotel restaurant for breakfast and dinners. We had a great time. Thank you!!
Stayed 5 nights in Sep 2017

10/10 Excellent

Martin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent staff
The hotel is perfectly located in the centre of the old town and slightly away from all of the crowds. It is near to some good restaurants as well. The front desk staff are excellent, both friendly and very efficient. We had a couple of issues which they resolved really well - full marks! Good breakfast as well.
Stayed 4 nights in Aug 2017

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, just a few meters away from Podwer Tower, in the heart of Praha. We were extremely well treated and had a great time, Barbara from reception was so kind she was really helpful and efficient. Good breakfast and nice room. A hotel to repeat.
Stayed 4 nights in Aug 2017

10/10 Excellent

SHUSHMITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just in love with Barcelo and hoping to come back
Lovvveeeedddd everything about the hotel... the staff are just too helpful and friendly... the rooms are decorated in with a blend of modern and rustic! Loved my little balcony from the junior suite
Stayed 4 nights in Aug 2017

10/10 Excellent

Canada, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
A great location for Prague. It was clean and staff professional. Would stay again. Breakfast included had a great variety. Room was nice and balcony was great. Comfortable.
Stayed 1 night in Aug 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to prague
3 day vacation in Prague. Hotel was in old town - close to everything. Hotel was wonderful - modern, large rooms, nice bathrooms, excellent breakfast, helpful, friendly staff.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, amazing location, polite staff
I travel every month because of my job and therefore I have had the chance to stay in many upscale hotels. Even if Barcelo is not a 5 star hotel, it could easily compete with regards to cleanliness, comfort, amazing location and its polite and friendly staff. I highly recommend getting the breakfast buffet in the rate. The hotel restaurant offers great food at decent prices if you would like to have lunch/dinner there, and live music on Saturday evenings. I will go back to Barcelo if I visit Prague again.
Stayed 3 nights in Aug 2017
Response from BarceloOldTownPraha on Aug 8, 2017
Dear Guest, First of all, thank you for taking the time to share a review about your recent stay at the Barceló Old Town Praha on expedia.com, and for giving us a perfect rating. We are glad to know that you had a pleasant overall experience, and we sincerely appreciate your kind comments on the cleanliness and comfort of our hotel, as we believe these are essential factors to guarantee our guests a satisfactory experience. Moreover, we totally agree with you that our staff is one of the greatest assets of our hotel, as they work very hard every day to provide our guests with a high-profile personalized service. Besides, we are happy to hear that our gastronomical offer was able to meet your expectations, and we would also like to thank you for pointing out the good value for money on our hotel as we always strive to ensure the best pricing for our guests. Once again, thank you for your candid feedback, we hope that your next visit to Prague is just around the corner and that we remain being your accommodation of first choice whenever you visit the city. Best regards, Alejandro Martín Álvarez General Manager