Ratings based on 1,263 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Overall great experience. Ideal location. Loved the extras: airport shuttle, water and fridge in the room, water at the reception all day and night,...
5 out of 5
Recommended
for Everyone
by A verified traveler from kent.

Really good hotel

Posted Mar 26, 2017
Really nice comfortable hotel with a very good restaurant for evening meal and good lunches in the bar. Would definitely stay again. Very clean rooms and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel

Posted Jan 16, 2017
Very helpful staff lovely breakfast ideal for visiting all the attractions
4 out of 5
by A verified traveler from Somerset

A short preview

Posted Dec 3, 2016
The hotel was a short distance down hill from Wenceslas Square and a little further to the Old Town. Room cleanliness was considered good and the staff were helpful. The food was OK, but small portions and considered expensive, for quantity and quality. The room information book contained all relevant details, including information on acquiring Bathrobes/slippers. It stated that they could be acquired for 8eu, but an email to reserve them would result in no cost. An email was sent to reserve them free of charge, but the request was denied and payment was requested. Not happy with that !!! I had requested a rear room with a shower and the only one available was on the 5th floor, which initially did not appear to be a problem because there was a lift. On the 3rd day the lift had broken and out of commission for the whole day, so the 5th floor proved to be challenging. The Spa suite, was situated on the 6th floor and this could be heard periodically, especially early/late times. On any return visit, I would review different hotels.
5 out of 5
by A verified traveler

A rare find in Prague

Posted Nov 28, 2016 on Hotels
I cannot say enough good things about this hotel. This was my second stay there, and everything was the same and could not have been better. The building is like a minor palazzo, has been exquisitely restored and updated, maintaining its aesthetic charm. The men who take care of the reception desk are professional and utterly charming people.
4 out of 5
Recommended
for Everyone
by A verified traveler from from Montreal

Posted Oct 18, 2016
The room was clean and excellent service. Breakfast is great and the restaurant also.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury On

Excellent hotel

Posted Sep 23, 2016
Pros: Excellent location Clean and friendly
Cons: Nothing
Location: Near the trams metro old town and new town
The hotel is in a very convenient location about a ten minute walk to the centre of the action A two or three minute walk to the trams or metro Hotel supplies a shuttle from the airport it free if you book directly from the hotel with more than three night stay and if you book five night free both ways The international train station is a ten minute walk The staff are excellent more then willing to help and have all the answers The breakfast is wonderful many hot items cold cuts different breads and cheeses Rooms are clean and comfortable the shower is a little small for larger men but not a lot of extra room Hotel only has 56 rooms so book it early as they are sold out every night we were there mid to late September Enjoy and have a wonderful stay
4 out of 5
by A verified traveler

Great Location

Posted Sep 14, 2016 on Hotels
Great Stay
5 out of 5
Recommended
for Everyone
by A verified traveler

A wonderful hotel, close to city centre

Posted Sep 5, 2016
Wonderful helpful staff. Great amenities. Reasonably priced. Ask hotel to arrange for your airport taxi and save!
5 out of 5
by Martin from York

Great hotel in a wonderful location

Posted Aug 30, 2016 on Hotels
Just a short walk from both the town centre and quieter local neighbourhoods this is a perfect spot. Very clean, great service and cannot be faulted.