Ratings based on 286 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by Nick from Denver, CO

Great place to stay for the value

Posted Aug 30, 2016 on Hotels
Overall a great stay. Our air conditioning did not work and the hot tub was out of order even though the details during booking said it was an option. Quality service.
3 out of 5
by Omar

This traveler left a rating score only Posted Jul 25, 2016 on Hotels
4 out of 5
for Getaway With Friends
by Amie P.

Great mini-break

Posted Oct 31, 2015 on Ebookers
Very friendly and welcoming staff- excellent value for money! Slightly old fashioned interior but in keeping with area. Clean and comfortable.
5 out of 5
for Everyone
by A verified traveler

Nice hotel close to train station

Posted Oct 25, 2015
Nice comfortable hotel. The wifi was not working on my last day here.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2015 on Hotels
3 out of 5
by Michael

Posted Sep 14, 2015 on Hotels
Simply expensive, not so practicle In comparison with others hotels the real ratio price / quality is most slowlest. I known this exactly now.
2 out of 5
by A verified traveler

Not a great place as staff wasn't very pleasant.

Posted Aug 8, 2015
Place of hotel was very convenient and close to all attractions .But the room facilities wasn't that good and staff wasn't very helpful, breakfast also was not good.
2 out of 5
by Jason from Newcastle, WA

Noisy, poor wifi but breakfast was good

Posted Aug 1, 2015 on Hotels
Stayed on the 4th floor which has no window, has a sky light but not the same. Wifi was horrible so if you are going for business skip this place. Customer service is not great, I asked to switch rooms because of poor Wifi, they refused and said they will call tech support to fix it (which it didn't). Area was very noisy (street noise and neighbors slamming their doors). There is a major roadway next to hotel and a hospital up the street so there is a lot of traffic noise and sirens. It is also up hill if you are coming from the metro or train station. Breakfast was about the only really stand out here. Well made and had about 20 plus items includes meats, eggs, chesses, and breads.
4 out of 5
by LORCAN from Dublin

Posted Jul 15, 2015 on Hotels
nice hotel - but not 4 stars - solid 3 stars. Good location, very central but not noisy.
3 out of 5
by A verified traveler from Toronto

OK hotel, you will find better ones around

Posted Jul 13, 2015
Pros: Breakfast and Location
Cons: Air-conditioning needs major improvement Staff needs to be polite
Location: Located near Metro A (goes to old town and palace) and Metro C Right next to the National Museum.
Major complaint: The AC was not working and it was very very uncomfortable the first night. Upon complaining the man at the reception said "he could not help me". I was shocked; if not to help why was he there at all. After complaining for the second the time the next day a different lady at the reception moved us to another room where the AC was weak but atleast working. The shower was clogged. Toilet supplies are not replenished. Compliments: The breakfast is pretty good and the best part of the stay I must say. Location is convenient - close to both Metro line A and C.