Ratings based on 582 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from banknock

Good location and staff were excellent

Posted Jan 13, 2017
First we were put in a twin when a king was requested. We were kindly moved straight away on request. The next room was similar, had a king, old decor, cracks all round the walls and nothing like the pictures. We did complain to Expedia and we're upgraded to the room you see here in the picture. Beautiful room, modern decor and walk in shower. What is not explained is that there is an old and a newer section of the hotel. The old is exactly that..old, tired and worn out. The newer part is lovely, fresh and modern looking. We did enjoy our stay, the breakfast was lovely, staff were amazing and Prague is fantastic
5 out of 5
Recommended
for Everyone
by A verified traveler from Coventry

Perfect stay

Posted Jan 10, 2017
Great location and base for a visit to Prague, good local bars on your doorstep. Highly recommend the "best" tour but beware lots of walking. Hotel is lovely, huge rooms and very clean, plenty of choice for breakfast. All staff really friendly and helpful. Will definitely be back!
Comment from Hotel Management
Jan 11, 2017 by Andrea, Hotel Management
Dear Traveler, Thank you very much for your amazing review. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Galileo team
5 out of 5
Recommended
for Everyone
by A verified traveler

Alovely hotel, spacios clean and pleasant

Posted Dec 23, 2016
Cons: The pillows were a bit thin
We had two good sized and good value rooms, spacious bathroom in a lovely character hotel. It was well located and convenient to public transport, Christmas markets and shops. Would happily recommend it to others.
Comment from Hotel Management
Dec 27, 2016 by Andrea, Hotel Management
Dear Customer, A big thank you for taking the time to share your impressions about your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Galileo team
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Close to my daughters apartment

Posted Dec 21, 2016
Close to Christmas markets and neighborhood restaurants and shops. A boutique hotel.
Comment from Hotel Management
Dec 22, 2016 by Andrea, Hotel Management
Dear Customer, A big thank you for taking the time to share your impressions about your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Galileo team
3 out of 5
by A verified traveler from UK

Double booked

Posted Dec 21, 2016
Hotel double booked my room so relocated me to Hotel Roma; which was excellent and I would highly recommend.
Comment from Hotel Management
Dec 27, 2016 by Andrea, Hotel Management
Dear Customer, A big thank you for taking the time to share your impressions about your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Your Prague Hotels team
4 out of 5
Recommended
for Everyone
by A verified traveler from Brighton, UK

weekend break for Chrismas Markets

Posted Dec 20, 2016
Perfect weekend family break. Lovely location near many markets all within walking distance. Very spacious family room with good sizes bathroom. Had to lower the temperature but i am always to hot in hotels. The rooftop location for breakfast is a lovely start to the day. All the staff were pleasant and helpful when needed.
Comment from Hotel Management
Dec 22, 2016 by Andrea, Hotel Management
Dear Tina, A big thank you for taking the time to share your impressions about your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Merry Christmas! Galileo team
5 out of 5
Recommended
for Everyone
by A verified traveler from southampton,England.

Great hotel

Posted Nov 28, 2016
Pros: Everything.
Cons: Not a lot.
Location: A 10 minute walk to the main square,lots of great bars and restaurants,on the way,also served by the tram system.
Really friendly staff,very helpful with information,good location,fantastic breakfast,comfortable rooms,would recommend to friends,family and workmates.top notch.
Comment from Hotel Management
Nov 30, 2016 by Andrea, Hotel Management
Dear Billybob, thank you very much for your amazing review. Your opinion is very important for us. It is really great that you have been satisfied with our services and location. Greetings from Galileo team
5 out of 5
Recommended
for Everyone
by A verified traveler from southampton

Hotel close to central sqaures

Posted Nov 28, 2016
Hotel is situated 15 mins walk from Center of Prague or trams and hop on hop off mini coaches are also available subway is close by but we chose to walk each day to see the city plenty of little bars and restaurants with prices very good value. Only moan traffic was a bit noisy in the early morning as we were on the main street side of hotel but apart from that staff were very friendly and the hotel was very clean rooms were very spacious and food at breakfast fast was good.
Comment from Hotel Management
Nov 30, 2016 by Andrea, Hotel Management
Dear Jim, thank you very much for sharing your opinion about our hotel with other travelers. It is really nice to read you have been satisfied with our services and location. Hope to welcome you again! Greetings from Galileo team
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Very Good hotel in quiet area

Posted Nov 17, 2016
Pros: Very good hotel for the price.
Cons: maybe a new mattress. Not quite as soft as I am used to.
Location: Nice neighborhood with many places to eat and shop. Peace Square (Miru) with large neo-gothic church is beautiful.
Very good hotel in less tourist traveled area. 5 min walk to the Peace Square were you can catch several trams or the Metro subway. 10-15 walk to the Wenceslaus Square. Very good value. clean and very nice.
Comment from Hotel Management
Nov 21, 2016 by Andrea, Hotel Management
Dear Mr. Alan, A big thank you for taking the time to share your impressions about your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Galileo team
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Comfortable

Posted Nov 12, 2016
Pros: Room was very large, although there was a lot of wasted space. No dressers, limited storage. No bathtub, which was disappointing. Served a very nice hot complimentary breakfast each morning with many items to choose from. Staff was very friendly and helpful. Public transportation was on the corner and Metro within walking distance. Excellent pizza parlor across the street, LaBella Donna Pizzeria <-- it was fantastic!! Nice Irish Pub across the street as well as 2 smaller wine bars next door and directly across the street. We would definitely stay here again. Well worth the value.
Cons: Heat! During the winter the hotel staff controls the heat. It was extremely hot as we could not turn it off or lower it. I had to ask the front desk staff to turn it off completely.
Location: see above
Comment from Hotel Management
Nov 16, 2016 by andrea, Hotel Management
Dear Customer, A big thank you for taking the time to share your impressions about your stay. We are delighted to read that you had a pleasant stay in our hotel, and we look forward to welcoming you on your next stay. Sincerely, Galileo team