Ratings based on 157 Verified Reviews

3.4 out of 5
69% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Emily from Austin

Posted May 12, 2016 on Hotels
Nice hotel. Very friendly staff. Right on tram line and not too far from many touristy sights.
1 out of 5
by Rhona from Helsingborg

Disgraceful.

Posted Mar 28, 2016 on Hotels
We very carefully chose this hotel as we needed one room for 4 people and a dog with breakfast and easy parking. The hotel contacted us 2 days before stay to ask time of arrival which we said would not be before 10.00 pm. We arrived at 1030 having been driving for 7 hours. After 10 minutes of ringing the bell outside the receptionist arrived And said "bad news the room was double booked". He said an apartment had been booked For us across town. He gave us the difference between the two rates. An hour after arriving at the first hotel we arrived at the second. When they saw the dog they said dogs not allowed. After a long conversation the manager kindly agreed to let us stay. We will review this wonderful place - Church Pension Prague - separately. This was a stressful and shocking experience.
5 out of 5
by Petr

Posted Oct 23, 2015 on Hotels
Love staying at this hotel , location and friendliness of staff unbeateble
5 out of 5
by Florescu

This traveler left a rating score only Posted Sep 30, 2015 on Hotels
2 out of 5
by ken from Montreal

Hotel only accepted cash, very stange.

Posted Sep 29, 2015 on Hotels
Stay was okay, the hotel is older and rooms reflected this. The insisted I pay in cash and claimed they don't accept credit cards, quite unheard of.
1 out of 5
by Lene Jeanette from Halden

Posted Aug 6, 2015 on Hotels
The hotelroom didn't have beds. Only sofabeds with huge buttons!!!
3 out of 5
by A verified traveler

average

Posted Jun 4, 2015 on Hotels
Too far from city centre. Hotels.com shows 2.7km from city center but it was more than that.
3 out of 5
by Alexandra from Romania

Not 3 stars services

Posted May 12, 2015 on Hotels
Bathroom not too clean,was no cleaned at all during our 4 days stay which is not a 3 star service! Water pressure very low at shower,you were supposed to keep shower in one hand as there was no place to hang it, no trash removal or towel change, no reception available 24 Hrs, you are supposed to give exact arrival hr if you want to have somebody at reception and not wait outside, on the street. We asked double bed, which was confirmed, but we received two sort of sofas put together,very uncomfortable to sleep on, linen was almost transparent, could see the sofa through it . Overall, it didin't give us the feeling of 3 stars hotel
4 out of 5
by Petr

This traveler left a rating score only Posted Oct 31, 2014 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from m

Good hotel no far from downtown

Posted Oct 13, 2014
Very good Breakfast and WiFi. There was a place in stairs for smoking which really smells terrible. The room was so cold at night in October but they refused to give any heater whereas the manager and receptionist had " turned on " heater under their tables!