Ratings based on 133 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona USA

Great hotel close to the beach

Posted Oct 1, 2017
Loved the experience here with it's fabulous and helpful staff!! The breakfast was as good as it gets with an awesome selection. Would gladly come back............Thanks
3 out of 5
by A verified traveler from Laredo, Tx

Average hotel

Posted Oct 1, 2017
Little hotel with a very helpful staff located far from downtown although a quiet zone but nothing to do there. Small rooms with only Russian or Czech speaking tv. Watch out the shower temp fluctuations, it will scald you. No bellboy help. And don’t ride regular taxis they’ll charge you whatever they want.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and lovely staff

Posted Aug 3, 2017
We had a lovely stay with family in this hotel. The memober of staff were extremely helpful. Nice breatfast.
Comment from Hotel Management
Aug 4, 2017 by Michael, Hotel Management
Dear Guest, Thank you so much for staying with us! We really appreciate your trusting. I was delighted to read, that everything was great and you took such fond of memory. I hope we'll get an oportunity to welcome you again, in future! We wish you a lovely day and safe trip! With best regards, Michael
5 out of 5
by Joe

Wonderful experience in Prague 3 area

Posted Jul 16, 2017 on Hotels
An amazing staff, good breakfast and overall WONDERFUL experience. Air conditioning worked great and we had a two floor suite. Right near the tram line which gives you easy access to the whole city. Took a cab to the train station and it was only $5 usd. Beer is cheap and plentiful in neighborhood stores and many different restaurants to choose from. The only slightly less than perfect part (in my wife's eyes) were that the beds were super firm. Think of wood floor with a thin sheet on top. My son and I loved them, and I am sure they would have found a solution had we asked.
Comment from Hotel Management
Jul 19, 2017 by Lucia, Hotel Management
Dear Joe, Thanks a million for taking time and share with us your very recent experience. I was very happy to read your comments and compliments about our hotel. It is always pleasure to hear, that you stay satisfied with provided services as such as: breakfasts, staff and our location. I would like to emphasise beds. You noted, that it was super firm. Yes, indeed. I have answered this question a lot of time and unfortunately can't add something new. I will say, that we just can't offer suitable beds for all our guests, I talk about hardness of mattresses and pillows. It based on preferences. So, I'm sorry, that you didn't like it. However, in case, that someone from our "House" don't satisfied with mattresses or pillows we always add some extra - pillows or mattresses (to make it softer). We have added information about bed preferences into your profile. So, next time we'll make it better! I hope you trips will bring you back to Prague and we'll be able to welcome you and your family again! In meantime we wish you all the best. Be well, Michael
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Wonderful stay near the centre...

Posted Jul 11, 2017
Pros: Good location and quiet.
Location: Near Zizkov neighbourhood. Funky and artistic. Nearby modern design church worth seeing. A typical Prague neighbourhood rather than tourist quarter
Without being in the tourist crush, this hotel is in a great location with quick access to metro and trams. Nice rooms, quiet. Good breakfast buffet with great staff. Rooms were large and airy.
Comment from Hotel Management
Jul 13, 2017 by Michael, Hotel Management
Dear Doug, Thank you so much for getting back with such wonderful review! We really appreciate your efforts! I was delighted to read, that you enjoyed you very recent sojourn with a lot aspects of it. I hope, that we'll get a chance to welcome you, your family, friends, colleagues in not too far future! Thank you once again for staying with us! Entire team wishes you all the best! Be well, Michael
3 out of 5
by A verified traveler

Friendly staff, clean, convenient hotel

Posted Jun 21, 2017 on Hotels
The first night, we got put into a rather small room with a bathroom where the hot water pressure was extremely low. Upon request the next morning, they were kind enough to move us to a different room, which ended up being much larger and no hot water issues. They were even kind enough to offer us a late checkout. The staff was very friendly and professional, and very helpful. Overall, enjoyed our stay here. The only issue was the breakfast buffet - it was good in quantity but not very impressive in quality. The second day, we skipped the included breakfast buffer and had it at a restaurant nearby.
Comment from Hotel Management
Jul 3, 2017 by Lucia, Hotel Management
Dear Guest, Thank you very much for choosing our hotel during your recent trip to Prague. We really appreciate taking time and shared with us your experience. I was most dissapointed to learn, that you occured such issue as pressure of hot water in your room, unfortunately it is true and one (only one) of our room has such complications. We know about it and working under. It is quite difficult to modify or repair it. I would like to ensure, that we'll do our best to improve it. Also, I want to emphasise your comments about breakfast, because, frankly saying I hear it first time. I have already reached you by email with questions about it. I sure, that we'll find out, what was the point of your unsatisfactory. It's really important for us, so I, personally, do my best and figure out details. Positive thing at the end, right? I was happy to learn, that our staff took care of you and you appreciated they efforts! In case, I can't turn clock's back, so I would like to sorry about pressure of water and I sure, that together we'll find out what was with breakfast, that you didn't like it. Also, I want to ensure you, that might you will visit Prague in future we'll be ready to provide you better service .Because our life is chalenging and we have to move forward. Thank you once again for choosing our hotel. I hope to welcome you in future, that we'll be able to remedy an unpleasant experience. Be well, Michael
5 out of 5
by A verified traveler

Posted May 30, 2017 on Hotels
Very nice hotel. Would stay there again.
Comment from Hotel Management
May 31, 2017 by Lucia, Hotel Management
Dear Guest, Thank you so much for such great rating. We really appreciate it! I really happy to learn, that you enjoyed your very recent sojourn and took such fond memory about our facilities. We hope to get a chance to welcome you in future! In meantime I wish you lovely day. With kindest regards, Michael
5 out of 5
by Victoria

Great Value

Posted May 12, 2017 on Hotels
Great staff, English speaking. very full buffet breakfast, great local recommendation for restaurant. Metro stop 2 blks away to Old Town Prague. Great value!
Comment from Hotel Management
May 14, 2017 by Lucia, Hotel Management
Dear Victoria, Thank you very much for your review! We are happy, that you enjoyed your stay! Also, I'm really glad, that you found our hotel a good value. I believe we'll get a chance to welcome you once again in future! In meantime entire team wish you a wonderful rest of the weekend. Be well, Michael
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Apr 17, 2017 on Ebookers
Awesome hotel. Nice & courteous staff. Very helpfull and awesome place away from home. Breakfast was good. Overall i recommend it for a awesome stay in prague
Comment from Hotel Management
Apr 19, 2017 by Michael, Hotel Management
Dear Guest, Thank you very much for taking time and share your own experience from your very recent stay in Prague. I was delighted to learn, that you enjoyed your stay and you took away such fond memories! Also, I would like to thank you for your kind words about our staff, which is gem in our hotel! Thank you once again for staying with us! We really appreciate your confidence you have placed in us! With kind regards, Michael
5 out of 5
by A verified traveler from Israel

good value for your money

Posted Dec 13, 2016 on Hotels
Very good
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you very much for taking time and share your experience! We really appreciate it! I believe we'll get a chance to welcome you in future! With kind regards, Michael