Ratings based on 36 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel not far from the historic center

Posted Jul 19, 2016
The hotel is located walking distance from the Prague historic center. The room was clean and comfortable. The hotel staff is very friendly and helpful. At check-in we got a package with lots of useful information including restaurants recommendations, advices about souvenirs and traditional Czech food etc. Breakfast was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2016
Confortable place with great Staff. Will deginitively recomended
4 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Nice staff

Posted May 17, 2016
We chose this hotel based on the reviews of customers, and we could see that they must have been based on the staff, because the hotel is a bit expensive for the infrastructure it has. The staff was great. We recieved a very personalized and friendly attention by them in many ways! This made our stay a memorable one. Thanks.
Comment from Hotel Management
May 19, 2016 by Lucia V (GM), Hotel Management
Dear Rodrigo, Thank you very much for your stay and for sharing your experience online! I really appreciate your feedback and I am happy to hear you have enjoyed your stay with us. You are absolutely right - our staff and the personal atmosphere they/we create is our biggest treasure and a major point which differs us from our competitors. I am very proud to hear that our teams hospitality made your stay a memorable one! I believe we will have chance to welcome you at our hotel again in the future and wish you a lovely day, Kind regards, Lucia
5 out of 5
Recommended
for Everyone
by A verified traveler

Like home

Posted May 8, 2016
This hotel feels like a nice house with a bit of romantic touch. Well furnished and equipped with all modern necessities. I loved the couch in the room. If I suggest anything is the bed mattress that is not like in the top chain hotels but it's comfy enough. Staff is the most genuinely friendly I've seen and I travel almost 1/3rd of my time. overall it was a fabulous experience. Will go again as soon as I visit Prague. Strongly recommend.
Comment from Hotel Management
May 13, 2016 by Lucia V, Hotel Management
Dear Dan, Thank you so much for such a wonderful review! I am really happy you have had and enjoyable stay with us and I highly appreciate your positive feedback. Especially I would like to thank you for your kind comments on our staff - I am really proud of my team! We are already looking forward to your next visit. Kind regards, Lucia V.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommend

Posted Jan 18, 2016
Lovely hotel. Fantastic rooms. Friendly, efficient and extremely helpful staff. Short way from the centre and the Old Town.
Comment from Hotel Management
Feb 3, 2016 by Lucia V, Hotel Management
Dear Guest, Thank you very much for your stay and wonderful feedback! I am really glad to hear you have had a nice stay with us and I highly appreciate your positive comments on our hotel, rooms, location and staff. Thank you once again and hope to see you at our hotel again in the future! Kind regards, Lucia V (GM)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2015
Nice visit. Would go back. Liked.the breakfast and the gave us a free upgrade.
Comment from Hotel Management
Jan 29, 2016 by Lucia V, Hotel Management
Dear Guest, Thank you very much for staying at our hotel and for writing us such a nice feedback online! It was a pleasure for us to welcome you at our hotel and to offer you a free room upgrade. I am happy to know, you liked it and we were able to make your stay even more enjoyable. I believe we will have chance to welcome you at our hotel again in the future, it will be a pleasure! Kind regards, Lucia V (GM)
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Little gem in a "real" Prague neighbourhood.

Posted Nov 6, 2015
Pros: The staff
The Hotel Louren is located in a Prague neighbourhood that is off the beaten tourist track, but only minutes by tram or metro to everything you might want to see in the Old City area. The staff are friendly and helpful, rooms clean and a great breakfast is provided. I will be staying here on my next trip to Prague.
Comment from Hotel Management
Jan 29, 2016 by Lucia V, Hotel Management
Dear Ann, On behalf of my team I would like to thank you for your stay and for an excellent review! I am really happy to hear you have had an enjoyable stay with us and I appreciate your positive feedback. I am sure all the information about our hotel, its location, staff, breakfast and rooms will be very helpful for all other travelers interested in our place. We are already looking forward to be your "home away from home" again! Kind regards, Lucia V (GM)
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Hotel Louren

Posted Sep 22, 2015
Pros: Staff is very courteous and helpful. The breakfast was excellent.
Cons: Not much
Location: Nice quiet neighborhood. Albert supermarket is close. Walking distance to the Metro and trams. Very easy to get around.
When we first arrived in Prague, they arranged a taxi to pick us up that saved a lot of hassle and headaches. The taxi's driver credit card machine did not work so the hotel gave him the cash and charged to our account that was life saving. All the staff members are willing to help and gave good recommendations. We stopped by the street fair and concert, had some local street food and was excellent. Overall it was a great experience.
Comment from Hotel Management
Jan 13, 2016 by Lucia V, Hotel Management
Dear ILan, Thank you for your stay at our hotel and for your positive comments! I am delighted to hear you have had an enjoyable stay with us and I really appreciate you have shared your experiences online. All other travelers will for sure find the information about our location, breakfast, staff and services very helpful for their planning. I believe we will have chance to be your "home away from home" again in the future! Kind regards, Lucia
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Excellent and Wonderful

Posted Jul 1, 2015
this hotel exceeded my expectations during my 4 nights os stay in Prague. After entering my room I noticed that they had upgraded my room to junior suite which was huge and luxirious. They also offered a free basket og fresh fruits. What was most amazing was their concern about the taxi drivered who gave me a ride from the train station to hotel and charged me 20 Euros. When they learned about they told me that I have been cheated and showed me how to use taxi services in Prague and how avoid being cheated again. The day before my departure they handed me an envelope with 20 Euros as a refund for my fare and then arranged a free ride to the station on the way out! This was unbelievable and exceptionally nice of them. The staff were all too helpful and great. The breasfast was complete and very good. There are nice restaurants in the vicinity and metro is close. I would strongly recommend this Hotel to anyone visiting Prague. I am also looking forward to stay with them again in my next trip.
Comment from Hotel Management
Jul 3, 2015 by Lucia_H, Hotel Management
Dear Bijan, I just have to say a HUGE THANK YOU! I am so happy to hear you have had a great stay in Prague despite the inconveniences with taxi service. Some of the taxi drivers in Prague are cheaters and we really try to fight with this as much as we can. We do not want our guests do be disappointed and we cooperate with police in similar cases. Sometimes our cooperation are successful and we are able to refund the money to our guests. Believe me, it is always a great satisfaction. It was a pleasure for me to provide you with a free upgrade and I am glad to hear you liked it. I especially appreciate your comments on our staff and I am really proud of all of them for the high quality service they provide. Thank you very much for sharing your experiences online and we are all already looking forward to welcome you at our hotel again in the future! Best regards from Prague, Lucia & Louren Team
4 out of 5
Recommended
for Couples
by A verified traveler from Dublin, Ireland

Great hotel in Vinohradska

Posted Nov 27, 2014
Pros: Great breakfast offerings - both buffet and cooked; Friendly staff; Large rooms, large bathrooms; Flat-screen TVs with HDMI and USB ports.
Cons: Rooms would benefit from microwaves and electric kettles or coffee makers.
Location: Great burger restaurant nearby called Moeka; Grocery store called Albert is just up the street.
This hotel came for a decent rate, located about a thirty minute walk from city centre/5 minute metro ride. There are trams and subway stations within a few minutes' walk, and convenience stores and a major grocery store. Surrounding area is very quiet at night and safe.
Comment from Hotel Management
Jun 6, 2015 by Lucia, Hotel Management
Dear Robert, Thank you very much for your nice comments! Each feedback from our guests is highly appreciated and I thank you very much for spending your time to share your experiences online. I believe all the information regarding our convenient location and surrounding will be very helpful for all other travelers. I am really happy you have had a nice stay at our place and I will be looking forward to welcome you at Louren again in the future! Best regards from Prague, Lucia GM