- Disliked: Staff & service
My stay at Hotel Pod Vezi was a bust. My flight on Czech Airlines from Beirut was canceled by the airline. My outbound flight by Czech Airlines to Venice was also canceled. The European Union declared that United States citizens were not allowed to enter the EU as of July 1, 2020. I requested that the hotel refund my prepaid reservation due to the extraordinary circumstances that i was presented with. I acknowledge that it was a non-refundable reservation, but all of the other hotels on my itinerary did refund pre-paid reservations because my airline trips were canceled. Expedia graciously requested the waiver on my behalf, and it was curtly denied. Travelers who decide to stay at this property can expect customer service to be provided by the book and without any latitude or graciousness.