Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Hotel U Suteru

3 out of 5
Hotel U Suteru
Palackeho 7224, Prague, PRG

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 112 reviews" "
Rating 8 - Good. 54 out of 112 reviews" "
Rating 6 - Okay. 16 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, small family fun hotel with spacious rooms and ideal location
Stayed 4 nights in Oct 2018

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Spacious Room
A beautiful and spacious room that was quite comfortable. Odd front desk hours but it wasn’t an issue for us. Additionally there was no elevator, but luckily our luggage was light and room on the first floor. Was also in a very convenient location. Would definitely stay here again.
Stayed 2 nights in Sep 2018

10/10 Excellent

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a great location
The hotel is really nice, clean and comfy. Breakfast was continental only, but really tasty and saved me from trying, and failing, not to eat a fry up every day. Only downside to some could be the lack of a lift, it wasn’t a problem for any of my team that visited at the same time. Situated near the main shopping area of new town and approx 15 mins to the sights of old town. I would definitely recommend the hotel and would stay again on my next visit
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Marica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attic room in Prague
We stayed in the attic room. The access is through a steep and narrow spiral staircase so not suitable for travellers with difficulties climbing stairs. The room was spacious and clean although the ceiling was low in certain areas. The staff were really friendly and helpful. The breakfast was good with delicious bread, variety of ham and cheese, youghurt and fresh fruit. We walked to all the major attractions but the hotel is also close to public transport
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel in good Location to walk around Prague with no problem at all. Room was clean and cozy
Stayed 3 nights in Aug 2017

6/10 Okay

Frank, London, UK

Liked: Cleanliness, staff & service
A little outdated, but reasonably pleasant
Impressive, large room (we went for the deluxe room) with sofas for putting your feet up after a long day walking around Prague. Unfortunately a little behind the times in the bathroom... the shower was particularly poor. No A/C in the room, but a fan was provided. The bed was large but not particularly comfortable... a foam mattress and a formless, floppy pillow. Breakfast was included, but no hot food available. Not really suitable for business travel, more for families, couples or travellers.
Stayed 1 night in Jun 2017

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
I wouldn't stay again, no front desk person
No hotel. So I had to walk up 3 flights of stairs, I'm 6'2 and I would hit my head on the door ways in the room and in the stair well. No real front desk person so don't expect a late check in, they give you a key for the front door to the hotel. If you lose it. Your screwed because nobody is ever at the front desk. Creepy place to walk in late at night as well. All the lights are off. Just overall not a great place to stay.

10/10 Excellent

Irene, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place
A very nice place, close to everything. The room was charmy, very clean and spacious for 4 people.The guy at the front desk offered to keep our suitcases and had a room ready 1 hr before the actual check in time. We enjoyed our stay. The only advise , if you are arriving late, make sure they know you are coming . Most of the time , the front door is locked and you need a key to get inside the building .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom, good and extensive Continental breakfast. Pickup at airport convenient. No elevator but they carried up our bags. I would stay here again

10/10 Excellent

Karie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and spacious room
Very convenient location, clean and spacious room

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amreen, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely hotel, rooms are in great condition. Centrally located, only 5 min walk away from Tesco which was very convenient. The only parts I would improve are 1) including a lift in the hotel. Walking 4 flights of stairs every day got very tiring! 2) air con required - room was too hot despite the standalone fan. Otherwise, would definitely recommend and happily stay here again!

8/10 Good

Catherine, Santa Rosa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in Old Town
Family trip. Rudolph, one of the inkeepers, was very, very nice and helpful. Very clean and unique hotel - former convent. Awesome architecture. Only downfalls is no elevator and rooms that face the street and very noisy - bar is downstairs. Ceiling fan in room would help aleviate noise. Really felt like a taste of Prague. Much better than a big hotel if you like getting the flavor of a city.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good, would stay again.
Location was fantastic, just off the old town square. There was no reception, but the receptionist was helpful. Only downside was that early check in was not allowed - but this is ok as we arrived in the morning and were allowed to store our luggages. The room was huge and good for a family. And could accomodate up to 5 people easily. Bathroom lacked a hairdryer but towels were provided. Very clean and comfortable. Heaters were not so strong so the room was a little cold at night.

10/10 Excellent

dilip, Vapi-GUJARAT-India

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Very good location.. One minute walk from wancelese square and all the night club...!!! Reception staff was very good and supportive..!!

8/10 Good

Tomasz

Liked: Staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sufficient
Room was nice, bed was a little hard and it was warm even with the windows open. All in all, a sufficient booking.

8/10 Good

Monica, Rochester, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Value!
Overall, we were very pleased with our experience at Hotel U Suteru. The location is a comfortable walking distance to all of the main sites in Prague and the hotel itself offers a romantic old world feeling. Our room was very clean and comfortable with the exception that our double bed was actually two twin beds pushed together. The staff was helpful and the breakfast buffet offered a satisfying spread. We would stay here again - it's a great value for the price.

8/10 Good

Betty, Sturgeon County

Liked: Cleanliness, staff & service
Staff was Very helpful! Only wish we could have had wifi in the room since we were planning the next leg of our trip from here.

6/10 Okay

Maipelo, Sweden

Liked: Cleanliness, staff & service, room comfort
Ok Stay
Hotel is in a good location. Close to tram line. Not so far from main train station. There is no lift, had to carry luggage all the way to third floor. Generally ok.

10/10 Excellent

Jack, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in great location
The hotel was friendly and accommodating. We were able to check into our room a couple hours early since we arrived earlier than expected. The hotel is a 5-10 minute walk to the Old Town Square/Astronomical Clock. I would definitely recommend hotel and book again there

10/10 Excellent

MrsT, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving Prague
Small quaint hotel located on a quiet street. Nice location... Walking distance to Wenceslas Square and Old Town. Clean room, clean hotel. Although theres no elevator- but were lucky to stay on the 1st floor. Friendly and helpful staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location. Very good room, although mattress on bed was VERY hard. Staff very efficient and helpful. Excellent security. Restaurant food very good quality and quantity.

8/10 Good

Lisa, Newmarket, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in good location
This is a lovely hotel, convenient located near the metro and 5 minute walk from Wencleslas Square. The staff were very helpful and friendly. The breakfast was nice with plenty of choice. We were on the fourth floor and there is no lift so if you are unable to walk up three or four flights of stairs that include a narrow spiral wooden staircase then might be best to ask for a room on the lower floors. Would recommend staying here.

10/10 Excellent

Sindy, Erzgebirge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren bereits zum dritten Mal im U Suteru und kommen gerne wieder. Die Lage ist fantastisch und Rudolpho ein toller Gastgeber. Vielen Dank! 🤗
Stayed 2 nights in Sep 2020

8/10 Good

Dorthe

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Centralt i Prag
Super hotel i et dejligt meget centralt område. Vores værelse var dog præg af at være af ældste dato. Morgenmaden lidt sparsom.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bellissimo in pieno centro di Praga, proprio dietro Piazza Vinceslao. Unica pecca: nella nostra stanza il Wi-Fi non prendeva (potevamo utilizzare solo quello del ristorante nei momenti in cui il ristorante era aperto). Per il resto tutto impeccabile… da ritornarci.
Stayed 3 nights in Nov 2018

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel
Tolles Zimmer in einem guten Zustand. Sehr geräumig. Frühstück von der Auswahl eher eingeschränkt, Qualität war aber gut. Personal war immer sehr freundlich.
Stayed 3 nights in Aug 2018

8/10 Good

Annette

Mukava hotelli
Hotellin sijainti oli erinomainen. Lyhyen matkan päässä kaikesta ja silti todella rauhallisessa ympäristössä. Yöllä oli kuumuuden takia ikkunat auki ja meteliä ei juuri kuulunut. Vierailun aikana oli kova helle ja olisi ollut hyvä varauksessa kiinnittää huomiota ilmastointi varustetasoon eli tässä sitä ei ollut. Viereisen huoneiston kyplyhuone sattui olemaan sängyn päätyseinän takana... Onneksi naapurit olivat nopeita suihkussa kävijöitä. Tykkäsin huoneesta ja hotellista sekä aamupala oli todella hyvää.
Stayed 3 nights in Aug 2018

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Céntrico
Es un edificio de departamentos que fue convertido en un hotel. No es el hotel mas cómodo, pero el personal es amable y centrico. La experiencia de un hotel desde mi punto de vista son 6 puntos: a) Locación Céntrica, pero un poco conflictiva. No recomie do caminar hasta la estación de tren, se ve cerca pero hay subidas. ✔ b) Amabilidad ✔ c) Check In ✔ d) Elevador ❌ Para un cuarto piso era necesario e) Limpieza ✔ f) Amplitud ✔ g) Area de regadera ❌ Muy chica, con fugas, No una buena experiencia
Stayed 1 night in Jul 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

4/10 Poor

Ing-Marie

Disliked: Cleanliness, property conditions & facilities, room comfort
Missnöjd med hotellet nöjd med närområdet.
Inte bra, långa hårstrån på hotellrummet. Dålig frukost och en dusch som var enbart kokhet eller iskall. Förstår att huset är gammalt men det var inget vidare faktiskt.
Stayed 3 nights in May 2018

8/10 Good

christine, Reims

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Alexay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione Bella struttura
Stayed 2 nights in Mar 2018

10/10 Excellent

tina schack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Biz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grazioso e confortevole hotel in zona centrale e molto comoda
Stayed 2 nights in Jan 2018

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour en famille
Hotel tres bien situé dans le centre de Prague. Personnel aimable et accueillant. Chambre spacieuse.
Stayed 2 nights in Dec 2017

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vyborny hotel
hotel ma vynikajici polohu, je stylovy, v historicke budove, mily personal
Stayed 2 nights in Nov 2017

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Stadthotel mit Charme
Für ein Städtereise ist das reizende Hotel ideal! Wir haben alle Sehenswürdigkeiten zu Fuß erreichen können. Das Zimmer mal liebevoll eingerichtet und man merkt den historische Hintergrund dieses Hauses. Es war so Stil - selten so eine stille in einem Hotel erlebt, vor allem bei dieses alten Gemäuern. Das Hotel empfehle ich all zu gern weiter. Frühstück ist ausreichend und das Hotelpersonal sehr freundlichlich
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fotokunst
Das Hotel hat eine super Lage und freundliches Personal, nur es hat wohl schon bessere Zeiten erlebt. Die Fotos auf der Homepage sind sehr vielversprechend, nur in der Realität sieht es nicht so toll aus, da war ein Fotokünstler am Werk. Ich habe in Prag schon viele Hotels bewohnt und selbst die günstigeren waren in einem besseren Zustand. Das Bad uist dringend sanierrungsbedürftig!
Stayed 3 nights in Oct 2017

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topp hotell
Flott betjening, hyggelig frokost, sentral beliggenhet. Stort flott rom og bad! Noe støy fra gaten utenfor må beregnes.
Stayed 1 night in Sep 2017

8/10 Good

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hébergement
Très bien situé!! Économique
Stayed 1 night in Sep 2017

4/10 Poor

vincenzo

Disliked: Cleanliness, staff & service, room comfort
Hotel da evitare.
Non sono pignolo e mi adatto ad ogni tipo di situazione ma posso definire il mio soggiorno senza ombra di dubbio come uno dei peggiori che abbia mai vissuto. I problemi iniziano appena arriviamo. Avevamo prenotato per 4 posti letto invece nella stanza c'era un solo letto matrimoniale. Andiamo alla reception e una donna, che non parlava neanche inglese, viene nella stanza e da un divano letto tira fuori un letto matrimoniale sistemato in tutta fretta. I letti puntualmente non venivano rifatti ogni giorno e alle nostre proteste la ragazza alla reception, che sostituiva il titolare nel weekend, ci rassicurava che il giorno dopo sarebbero stati rifatti. Promesse vane. La pulizia veniva fatta solo al bagno. La colazione definirla pessima è un eufemismo. Marmellatine monoporzione affettati e uova sode di scarsa qualità e succo arancia confezionato. Il primo giorno il latte era andato a male. Solo 2 sono i punti positivi. La posizione, a 2 passi da piazza Venceslao, e il titolare della reception che abbiamo conosciuto solo negli ultimi 2 giorni rimasti. Una persona gentile e puntuale. Wifi spesso si scollegava. .
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jul 2017