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Mandarin Oriental, Prague

Photo gallery for Mandarin Oriental, Prague

Deluxe Suite, 1 King Bed | Primary image
Indoor spa tub
Presidential Suite, 1 King Bed | Terrace/patio
Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Presidential Suite, 1 King Bed | View from room

Overview of Mandarin Oriental, Prague

Mandarin Oriental, Prague

5-star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Nebovidska 459/1, Prague, 11800

Explore the area

  • Popular LocationCharles Bridge9 min walk
  • Popular LocationPrague Astronomical Clock18 min walk
  • Popular LocationOld Town Square18 min walk
  • AirportPrague (PRG-Vaclav Havel)27 min drive

Room options

About this area

Prague

Mandarin Oriental, Prague is located in Prague City Center, a neighborhood in Prague, and is near a metro station. Czech Museum of Music and Lennon Wall are cultural highlights, and some of the area's landmarks include Royal Route and Nerudova Street. Traveling with kids? Consider Children’s Island, or check out an event or a game at Generali Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's quiet location.

What's nearby

  • Czech Museum of Music - 2 min walk
  • Kampa Park - 4 min walk
  • Charles Bridge - 9 min walk
  • Prague Astronomical Clock - 18 min walk
  • Old Town Square - 18 min walk

Getting around

  • Hellichova Stop - 2 min walk
  • Prague-Smíchov Station - 4 min drive
  • Vaclav Havel Airport (PRG) - 27 min drive

Restaurants

  • Dobrá trafika - 2 min walk
  • Bistro de France - 2 min walk
  • Cukr Káva Limonáda - 3 min walk
  • Pizza Carmelita - 3 min walk
  • Ferdinanda - 3 min walk

About this property

Mandarin Oriental, Prague

5-star luxury hotel in the heart of Prague City Center
Near Old Town Square, Mandarin Oriental, Prague provides a roundtrip airport shuttle, a terrace, and a garden. Treat yourself to a body wrap, a Thai massage, or a facial at The Spa, the onsite spa. The onsite restaurant, Spices Restaurant and Bar, features Asian cuisine. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, car rentals on site, and a bar. Free WiFi in public areas is available to all guests, along with conference space and babysitting.
Additional perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • A banquet hall, massage treatment rooms, and free newspapers
  • Multilingual staff, ATM/banking services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 99 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep soaking tubs
  • TVs with satellite channels and DVD players
  • Free infant beds, portable fans, and daily housekeeping

Languages

Chinese (Mandarin), Czech, English, French, German, Japanese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CZK 500 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (CZK 500 per day)

Parking and transportation

  • Self parking on site (CZK 990 per day)
  • Valet parking on site (CZK 990 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CZK 665 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Spices Restaurant and Bar

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (4562 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

97% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 990 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CZK 99.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CZK 665 per person (approximately)
  • Fee for in-room wireless Internet: CZK 500 per day (rates may vary)
  • Fee for in-room wired Internet: CZK 500 per day (rates may vary)
  • Fee for wired Internet in public areas: CZK 500 per day (rates may vary)
  • Airport shuttle fee: CZK 2500 per vehicle
  • Self parking fee: CZK 990 per day
  • Valet parking fee: CZK 990 per night
  • Pet fee: CZK 990 per pet, per night
  • Rollaway bed fee: CZK 99.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Prague
Mandarin Oriental Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Mandarin Oriental Prague Hotel
Mandarin Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel
Mandarin Oriental, Prague Prague
Mandarin Oriental, Prague Hotel Prague

Frequently asked questions

Is Mandarin Oriental, Prague pet-friendly?

Yes, pets are allowed at this property. There's a fee of CZK 990 per pet, per night.

How much does it cost to stay at Mandarin Oriental, Prague?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Prague on Nov 1, 2022 start from $400.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Prague?

Self parking is available for CZK 990 per day. Valet parking is available for CZK 990 per night.

What time is check-in at Mandarin Oriental, Prague?

Check-in is from 3:00 PM - anytime.

What time is check-out at Mandarin Oriental, Prague?

Check-out is at noon.

Does Mandarin Oriental, Prague provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CZK 2500 per vehicle applies.

Where is Mandarin Oriental, Prague located?

This family-friendly Prague hotel is located in the historical district, within 1 mi (2 km) of Czech Museum of Music and Old Town Square. Charles Bridge and Prague Castle are also within 2 mi (3 km). Hellichova Stop and Ujezd Funicular Stop are within a 5-minute walk.

Can I cancel my reservation for free at Mandarin Oriental, Prague and receive a full refund?

Yes, Mandarin Oriental, Prague offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Prague cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 212 out of 263 reviews
5 - Excellent 81%
Rating 4 - Good. 39 out of 263 reviews
4 - Good 15%
Rating 3 - Okay. 8 out of 263 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 263 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 263 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

steve
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely nice and friendly. The room was very clean and presented nicely. I was surprised at the poor restaurant/cafe at a hotel of this quality. It was a cafeteria next to the parking/taxi/unloading area. We only went there in the beginning when we did not know everything was. After that we did not go.
Stayed 1 night in Jul 2022

5/5 Excellent

Benjamin
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 3 nights in Jan 2022

5/5 Excellent

Chad
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Exceptional service in a great location. Slightly dated room with awkward shower / tub combo.
Stayed 4 nights in Nov 2021

5/5 Excellent

wesley
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with superb service.
Excellent welcome. Great service at front desk. Very informative and nothing was too much trouble.
Stayed 2 nights in Nov 2021

5/5 Excellent

Regina
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 hotel in Prague
Loved every minute of my stay. Received a warm greeting by the doorman and all other staff afterwards. While waiting for my room, it was pleasant to unwind in the bar with local wine. The suite was very clean and fully stocked with beverages, both hot and cold options. Bedding was clean, soft and had a firm mattress that was very comfortable. If you have the opportunity to utilize their spa services, I highly recommend. It is the perfect antidote to stressful travel. Courteous staff, soothing environment followed encompassed with great amenities to put one at ease. The location of the hotel is also a huge bonus. So close to everything you would want to see while visiting Prague. And yet you don't hear or feel like you are in the center during your stay. I will be staying here again in the future.
Stayed 1 night in Nov 2021

3/5 Okay

Verified traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. But that’s it
Stayed 2 nights in Nov 2021

5/5 Excellent

Diane
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! The rooms are spacious and totally quiet. Great location for walking all over Prague. Restaurant and bar are very nice. Morning breakfast is fabulous. The staff are wonderful!!
Stayed 6 nights in Aug 2021

5/5 Excellent

Jk, Manchester
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and placating Disappointed in restaurant choices only one restaurant with a very limited menu. For the highest end hotel also requires a pool/spa facility
Stayed 3 nights in Feb 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020