Mandarin Oriental, Prague

Photo gallery for Mandarin Oriental, Prague

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Indoor Spa Tub
Terrace/Patio
Premium bedding, minibar, in-room safe, desk
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Overview of Mandarin Oriental, Prague

Mandarin Oriental, Prague

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Nebovidska 459/1, Prague, 11800

Explore the area

  • Popular LocationCharles Bridge9 min walk
  • Popular LocationPrague Astronomical Clock17 min walk
  • Popular LocationOld Town Square18 min walk
  • AirportPrague (PRG-Vaclav Havel)26 min drive

Choose dates to view prices

About this area

Prague

Mandarin Oriental, Prague is located in Prague 1, a neighborhood in Prague, and is in the city center and near a metro station. Lennon Wall and Lobkowicz Palace are cultural highlights, and some of the area's landmarks include Nerudova Street and Old Royal Palace. Traveling with kids? Consider Children’s Island, or check out an event or a game at Tipsport Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's quiet location.

What's nearby

  • Czech Museum of Music - 2 min walk
  • Kampa Park - 4 min walk
  • Charles Bridge - 9 min walk
  • Prague Astronomical Clock - 17 min walk
  • Old Town Square - 18 min walk

Getting around

  • Hellichova Stop - 2 min walk
  • Prague-Masarykovo Station - 5 min drive
  • Vaclav Havel Airport (PRG) - 19 min drive

Restaurants

  • Spices Restaurant and Bar — 1 min walk
  • U Malířů — 3 min walk
  • El Centro — 3 min walk
  • Luka Lu — 3 min walk
  • Konírna — 3 min walk

About this property

Mandarin Oriental, Prague

Family-friendly Prague hotel in Prague 1 with full-service spa
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 99 rooms boast deep soaking tubs and offer WiFi and 24-hour room service. Wired Internet and DVD players are standard, as are TVs with satellite channels.
Mandarin Oriental, Prague offers 99 accommodations with DVD players and minibars. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CZK 500 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (CZK 500 per day)

Parking and transportation

  • Self parking on site (CZK 990 per day)
  • Valet parking on site (CZK 990 per night)
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CZK 665 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Czech
  • English
  • French
  • German
  • Japanese
  • Russian
  • Spanish

Business services

  • Conference space (4562 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 990 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CZK 99.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CZK 21 per person, per night, up to 20 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CZK 665 per person (approximately)
  • Fee for in-room wireless Internet: CZK 500 per day (rates may vary)
  • Fee for in-room wired Internet: CZK 500 per day (rates may vary)
  • Fee for wired Internet in public areas: CZK 500 per day (rates may vary)
  • Airport shuttle fee: CZK 2500 per vehicle
  • Self parking fee: CZK 990 per day
  • Valet parking fee: CZK 990 per night
  • Pet fee: CZK 990 per pet, per night
  • Rollaway bed fee: CZK 99.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Prague
Mandarin Oriental Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Mandarin Oriental Prague Hotel
Mandarin Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel
Mandarin Oriental, Prague Prague
Mandarin Oriental, Prague Hotel Prague

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 202 out of 250 reviews
5 - Excellent 81%
Rating 4 - Good. 37 out of 250 reviews
4 - Good 15%
Rating 3 - Okay. 7 out of 250 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 250 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 250 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! The rooms are spacious and totally quiet. Great location for walking all over Prague. Restaurant and bar are very nice. Morning breakfast is fabulous. The staff are wonderful!!
Stayed 6 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and placating Disappointed in restaurant choices only one restaurant with a very limited menu. For the highest end hotel also requires a pool/spa facility
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020