Ratings based on 663 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Siena

hotel confortevole, bem collegato al centro

Posted Aug 25, 2016
Le camere sono spaziose, comode anche per una famiglia di 4 persone, non centralissimo ma ottimanente collegato con il centro città grazie alle fermate vicinissime della metro, tram e bus (molto efficienti). ottima la piscina e la sauna per il relax . colazione abbondante e molto varia. personale molto efficiente e cortese
3 out of 5
by A verified traveler

CORRECT

Posted Aug 17, 2016
Pros: L'emplacement La chambre
Cons: La piscine (froide) La Français du personnel
Location: Le métro qui dessert et permet de visité la ville. L'avenue du Museum qui est très jolie et commerçante
Nous sommes arrivés 4 Heures avant l'heure prévu pour obtenir la chambre, le personnel nous a quand même remis la chambre. Super ! Très bonne emplacement, proche du métro et de la grande Avenue du Museum (5 à 8 min à pied) Très déçu par la piscine. En effet, celle ci n'est pas chauffé et est froide, très difficile d'y entrée. Je trouve le petit déjeuner très cher (16€) et pas extraordinaire. Lorsqu'on sait que à Prague on mange au restaurant avec les boissons pour 8-10€. Le personnel est sympathique mais ne parle pas Français. La chambre est spacieuse et propre. Les WC sont séparé de la SDB.
Comment from Hotel Management
Aug 22, 2016 by NWS, Hotel Management
Dear Damien, Thank you for taking the time to describe your experience following your stay at our property. We are happy to see that you had overall a good stay and that you found the location of the hotel to be convenient with good access to local Prague attractions. We appreciate that not everything about the stay was to your liking and we will certainly look to address the areas raised as needed. I am sorry that we did not meet your expectations in this areas. I would like to mention that the water temperature in the pool is set up for 26°C, it is according to the official hygiene regulation. Thank you again for your feedback. We hope that we will be able to welcome you back in future. Kind regards, Eva Jedlickova Guest relations
4 out of 5
by A verified traveler from sweden

Nice location.

Posted Aug 11, 2016
Hotel is close to wenceslaus square about 10mins walk. We love the pool ,It's with sauna and clean.Metro n tram stop is very close to the hotel.Room is quite spacious.But only have to improve the room cleaning service.Otherwise everything is fine.
Comment from Hotel Management
Aug 22, 2016 by NWS, Hotel Management
Dear Guest, Thank you for taking the time to share your experience of your recent stay with us. We are pleased to see that you had a good stay and were happy with the location with easy access to public transport. Thanks for highlighting the pool facilities, we are glad that you enjoyed it. We hope that we will be able to welcome you back in the future. Kind regards, Eva Jedlickova Guest relations
4 out of 5
by A verified traveler

Posted Aug 10, 2016
Bra hotell med bra läge och utmärkt frukost. Även tillgång t gym/pool.
Comment from Hotel Management
Aug 22, 2016 by NWS, Hotel Management
Dear Guest, Thank you for sharing your thoughts on your recent stay. We are pleased to see that you were happy with the hotel and it's location. We are also glad that you enjoyed our breakfast buffet. Thank you for staying with us. We hope that we will be able to welcome you back in the future. Kind regards, Eva Jedlickova Guest relations
4 out of 5
by A verified traveler from Amsterdam

Goed hotel centraal gelegen.

Posted Aug 4, 2016
Pros: Ondanks de drukke straat en omgeving konden wij van onze rust genieten.
Dit was ons tweede bezoek aan dit hotel. Opnieuw was alles goed geregeld. Zelfs ons verzoek voor een kamer met balkon. Op mijn verjaardag kreeg ik champagne en fruit. Personeel is heel behulpzaam en vriendelijk.
Comment from Hotel Management
Aug 22, 2016 by NWS, Hotel Management
Dear Eva en Sjoerd, Thank you for taking the time to share your experience with us. We are glad that you had an enjoyable time at our hotel during the birthday celebrations. We hope that you took some great memories away of your time here. Thank you for your comments about our friendly and helpful staff. I have already passed your feedback to them. We hope that you will return again soon. Kind regards, Eva Jedlickova Guest relations
4 out of 5
by A verified traveler

Nice hotel but not close to the city

Posted Jul 2, 2016
This hotel is very comfortable and has friendly professional staff but you need a taxi to get to the city center. Rooms are clean and comfortable.
Comment from Hotel Management
Jul 7, 2016 by NWS, Hotel Management
Dear L Rosario, Thank you very much for your feedback and for staying at the Novotel Praha Wenceslas Square. We are pleased to see that you were happy with the hotel, finding it very comfortable and that the rooms were to your satisfaction. Thank you for your kind comments about the staff. I will be happy to share this with them. I am sorry to read that the location did not meet your entire expectations. The hotel is not placed directly in the busy and noisy center, but all the tourist attractions are easily reached by foot or by public transportation. In case you do not want to walk, you can use the metro or tram, as the station is located just 2 minutes walk from the hotel. We hope we will be able to welcome you back again soon. Kind regards, Eva Jedlickova Guest relations
4 out of 5
by A verified traveler from Graz, Austria

ein gutes Hotel im Prag's Zentrum

Posted Jun 19, 2016
Pros: Lage & Service
Cons: Das Hotel bitten wenig für die Kinder, obwohl offiziel steht - es ist ein Family Hotel. Kein richtiger Kinderspielplatz...
Location: Im Prag's Zentrum und in 10 Minuten ist man auf dem Wenzelsplatz, was wirklich sehr praktisch ist!
Es war eine Dienstreise mit der Familie und wir konnten das alles gut zusammen verbinden!
Comment from Hotel Management
Jun 23, 2016 by NWS, Hotel Management
Dear Karina, Thank you for taking the time to tell us about your experience at our hotel. We are happy to note that you and your family enjoyed your stay and appreciated the service. We are also glad that the location suited your needs. Novotel Praha Wenceslas Square is well located to easily reach local sights and transport links. Thank you again for your feedback. We hope to welcome you back soon. Kind Regards, Eva Jedlickova Guest relations
4 out of 5
by A verified traveler

Great staff but room needs improving

Posted Jun 4, 2016
Location: Well located for public transport, with a tram and underground stop very close by. There is a handy shop on the corner for drinks.
The hotel was very pleasant, the staff extremely helpful and the breakfast buffet, food and drinks were all very good (although they ran out of cutlery every morning). We had a large room and made use of the gym and pool facilities, so was a good stay. But, the room was very warm and we couldn't open the windows at all, which was a frustration. The air conditioning was on full 24/7 yet made little difference. Even the fridge in the room was warm. The carpets also looked very stained. However, the rest of the room was very clean and comfortable. Overall, we had a good stay, sort out the room temperature and this would be a great hotel.
3 out of 5
by Gert from Roskilde

For langt væk fra det meste

Posted May 26, 2016 on Hotels
Hotellet er sikkert velegnet til konferencer. det er ikke et turisthotel.
4 out of 5
by A verified traveler

Gute Lage, ruhig, sehr guter Service

Posted May 23, 2016
Pros: Familiengeeignet. Wir hatten bei Abreise im Hotel etwas vergessen, wurde anstandslos und kostenfrei nachgeschickt. Frühstück und Service sehr gut.
Location: Sehr gute Lage, Zentrum mit Straßenbahn perfekt zu erreichen. Gute Restaurants in unmittelbarer Nähe.
Wir können Hotel jederzeit weiterempfehlen. Für Familien bestens geeignet.