Surpasses Ritz & Other High-End Chains
Posted Dec 28, 2016
Residence Agnes is a boutique hotel in the heart of Prague. The customer service at the hotel is beyond fantastic, something that far surpasses anything I've experienced in any other country. The entire staff works together to care for your every need, and thinks beyond your expectations. We had a 4-person room, and it was large and comfortable for us and our 5 suitcases. The beds were very comfortable, and the bathroom was very nicely decorated and a nice size. We had plenty of space to relax while we were in the room. The breakfast buffet was extensive and the food was amazing! They also had beer, wine and water for anytime you came back into the hotel, and it was pleasant to sit in the lobby area with other travelers. It was a nice, cozy, comfortable area to hang out in and get advice from the staff on things to see and do. Again, I want to say that the customer service and assistance you get from everyone there far surpasses anywhere else you could stay or have stayed! It would be a big loss not to book a room here if they have availability!!