Ratings based on 21 Verified Reviews

3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler

the hotel is okay

Posted Oct 23, 2016
Pros: Huge room, quiet area, breakfast, internet, few rooms therefore quite relaxed atmosphere
Cons: friendliness of staff, aircondition, restaurant. quite far from good beaches and good restaurants
Location: nearby: minimarket (very basic selection). 2 semi-private beaches. (french?) restaurant. bus stop. 30min drive to good beaches and restaurants!
We booked a taxi from the airport through the hotel which never showed up. Just take one of the many local taxis at the airport, they're also much cheaper. The hotel's location is a bit remote, you should rent a car (expensive though). Nearby Lemuria Resort had closed down and Grand Anse has not much to offer, so you need to go across the entire Island to Anse Volbert for a beautiful beach and excellent restaurants. You can also take a local bus (very cheap) but need to take taxis after 6pm. Our room was very spacious and the hotel's location is very quiet. Unfortunately the mini-fridge and the aircondition (which barely worked) made a huge noise. Internet worked. It's nice to take a sunbath at the private beach and to swim in the pool, but the sea had huge waves, so you couldn't swim there safely (there are far better beaches with finer sand and shallow waves on the island). The breakfast was fine, but the two or three times we tried lunch or dinner at the restaurant we were disappointed. There are much better restaurants at Anse Volbert. The staff was disappointing - 2 of the 3 people at the reception were arrogant and unfriendly without reason and the waitresses were not motivated and apparently didn't like working there. Sad to see at an expensive 4* hotel. If you can avoid having any dealings with the staff and rent a car, I think it's a decent hotel to stay, especially if you look for a quiet location.
3 out of 5
for Everyone
by A verified traveler from Falkland Islands

Nice hotel with friendly staff

Posted Jul 12, 2016
The hotel is located on the shoreline, but with not much of a beach to it. Its located very close to the airport, so planes landing and taking off are regular, but only until 9pm...
3 out of 5
by CJ from jeffreys bay

Good AVERAGE hotel.

Posted May 14, 2016 on Hotels
Great average hotel. Loads of problems at meal times, Breakfast starts at 07h00, but food only gets set out at 07h30-08h00...Many food on Dinner menu was not available..think due to bad planning. Restaurant staff was not very friendly. Overall a comfortable stay, as we had a Family room, which was very spacious...good quiet location close to airport.
2 out of 5
by A verified traveler from Dubai, UAE

Hotel Needs lots of improvements

Posted Apr 8, 2016
Pros: Nothing
Cons: Listed above
Location: only stayed one night
There are many issues with this hotel. 1. Staff not that friendly 2. Breakfast poor 3. Rooms with dead bugs 4. A/C not cooling because installed in the wrong spot of the room 5. Matress is the worst quality, it feels as if it is lop sided 6. Room windows do not have curtains, hard to sleep when sun is up
3 out of 5
by A verified traveler from ND.

Decent hotel.

Posted Jan 27, 2016
Free bottle is only on the first day. Not expected for a four star. Only one restaurant with limited menu. Small pool..
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2015 on Hotels
3 out of 5
by A verified traveler

Posted Oct 18, 2015 on Hotels
The view was nice and the restaurant was surprisingly good, but overall this was not a great stay. There was no wifi in the room or television as advertised, and the rooms were uncomfortable (beds, decor).
4 out of 5
for Everyone
by A verified traveler

Posted Aug 25, 2017
Wir haben zwei Nächte im Hotel verbracht und waren insgesamt sehr zufrieden. Der Hotelstrand war bei unserem Aufenthalt nicht zu verwenden, dafür gibt es einen schönen Poolbereich mit neuen Liegenauflagen. Das Hotel liegt in der Nähe der Busstation und eines Supermarktes. Unsere Kritikpunkte sind der Strand und die überforderte Klimaanlage im Zimmer, die zu einer recht hohen Luftfeuchtigkeit führte. Schöne Strände können entweder per ansprüchsvollem aber schönen Wanderweg oder per Bus erreicht werden. Insgesamt haben wir eine sehr schöne Zeit verbracht.
4 out of 5
for Couples
by A verified traveler

Queda lejos de todo lo que se visita

Posted Jul 9, 2017
El hotel es muy bonito y las intalaciones estan muy bien pero queda muy retirado de los sitios que visitar.
5 out of 5
by Thais

Great hotel in Anse Kerlan

Posted Jun 12, 2017 on Hotels
Very good hotel! Beautiful ocean's view, great swimming pool and very helpfull staff. The restaurant was also very good!