Ratings based on 252 Verified Reviews

4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by Hannah

This traveler left a rating score only Posted Dec 10, 2017 on Hotels
5 out of 5
by Li

This traveler left a rating score only Posted Oct 14, 2017 on Hotels
5 out of 5
by Elyssa Jane

Posted Sep 22, 2017 on Hotels
Awesome customer service including the restaurant in the hotel! Breakfast was great!
5 out of 5

New pillows!

Posted May 15, 2017 on Hotels
Needs new pillows very badly. Rock hard!
5 out of 5
for Everyone
by A verified traveler from London

Posted May 7, 2017
Pros: Comfortable rooms, good breakfasts, pleasant and attentive staff, free underground parking. Good location - about 20 mins walk to the town centre.
Cons: Nothing comes to mind - basically you get what you pay for.
Location: Prato town centre and railway station with good train connections to Florence, Bologna and other places.
This was our second visit to the hotel. For us it's very convenient as we have family living nearby in Prato. Overall the hotel is great - comfortable, spacious rooms, clean and tidy, attentive staff and good breakfasts all at a very reasonable price. Will definitely consider using again.
4 out of 5
by Kanyarat

Good value for money

Posted Apr 5, 2017 on Hotels
The room was spacious and clean. Nice bathroom. Very good price with good breakfast included. Free parking in the underground garage accessible by room key. The only thing I don't like was the bed which was too thin and to soft. The pillows were not fluffy but hard.
5 out of 5
by A verified traveler

Convenient & updated hotel close to train station.

Posted Oct 13, 2016 on Hotels
Here for a local business trip in Prato. Found a GREAT restaurant just around the corner called MiaMi last year. Revisited again & happy to see they were still there & favorite waiter.
2 out of 5
by Mohammad from UAE

Posted Aug 28, 2016 on Hotels
Very rude night employee old man. Very small and not clean elevator. Dorm style rooms with looked closets.
5 out of 5
by morgan0208 from london

very nice stay

Posted Aug 16, 2016 on Hotels
very friendly staff
5 out of 5
by morgan0208 from Kettering

very nice

Posted Jun 29, 2016 on Hotels
very good hotel