Ratings based on 103 Verified Reviews

3.4 out of 5
62% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Kansas City, MO

Won't stay there again

Posted Jul 11, 2017
Stayed there on a regular basis the last six years, hotel has progressively deteriorated. The room was as clean as it could be but the shower/tub was stained and looked dirty. Bathroom ceiling was cracked and peeling. Had to reattach the twist tie inside toilet tank in order to flush. Broken chair. In need of a lot of repair. Wish I had taken photos.
Comment from Hotel Management
Jul 17, 2017 by GM, Hotel Management
Hopefully you will visit us again. We have recently replaced this Super 8s entire staff and we are working vigilantly to make this super 8 great again!
2 out of 5
by A verified traveler from na

na

Posted Jun 30, 2017
Pros: na
Cons: na
Location: na
Someone had forgotten to turn on the sign outside so we drove around trying to find it. We were sent to a room that had not been cleaned and had to return to the office to find a new room. The ice machine did not work and there was no ice in the freezer in the lobby. The office man was sleeping on the couch when we arrived before 11:00pm. The hallways are hot and the door to the wash room was open all the time. The sheets and towels were clean, but I would never stay at this Super 8 again
Comment from Hotel Management
Jul 17, 2017 by GM, Hotel Management
Offering my sincerest apology, we were very short staffed, and the gentleman working that night had been working 16+ hour days for over a week, and training new housekeepers has been quite difficult.
3 out of 5
Recommended
for Everyone
by A verified traveler

Enroute

Posted Jun 30, 2017
Pros: Conveniently located for my needs.
I stayed here overnight, as I have several times in the past. It's perfectly adequate for that purpose.
Comment from Hotel Management
Jul 17, 2017 by GM, Hotel Management
Thank you!
1 out of 5
by A verified traveler

DIRTY DIRTY DIRTY!!!!!

Posted Jun 26, 2017
Pros: NOTHING!!!
Cons: Might clean the rooms!!!!!
DIRTY DIRTY DIRTY room! Obviously room had not been cleaned thoroughly!!!! Toilet and sink had not been cleaned! Bathroom floor had not been cleaned!!! Lights and TV were on when we arrived!!!???? We requested a refund and received a partial refund!!! Would not stay at a Super 8 EVER again
Comment from Hotel Management
Jul 17, 2017 by GM, Hotel Management
Thank you for your time with us, I am grateful that you notified management about the untidy housekeeping, we now have an open door policy until end of shift.
2 out of 5
by A verified traveler from Super 8 in Pratt, KS

Room service?

Posted Jun 22, 2017 on Hotels
I got into the room and within minutes was soaping a towel and wiping surfaces because of residue from food and whatever was on the sink. Bottle cap left on nightstand as well. Room service next day removed towels and set new ones on sink area. That's all. They did nothing else. Not even take out the trash. The next day I could not even see an indication they ever showed up. Co-worker had sane problem that day. I don't know what is going on there.
Comment from Hotel Management
Jul 17, 2017
With your weekly rate, there is limited housekeeping offered, We offer "room service" upon request and free of charge, You need only ask. This policy is in place so that we would not disturb guests who most likely have been travelling for many hours, and are trying to get some rest. Again we perform "room service" upon request, and more than happy to do so.
5 out of 5
by Alan

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017
Thank you!
2 out of 5
by Doug

:( Not so hot.

Posted Jun 11, 2017 on Hotels
Room hadn't been cleaned, Leftover food in trash can. Hair in tub / shower.
Comment from Hotel Management
Jul 17, 2017
Thank you for reporting untidy housekeeping. We now have an open door policy until end of shift.
1 out of 5
by barbara

Don't stay here

Posted Jun 9, 2017 on Hotels
Horrible filthy. We walked out
5 out of 5
by A verified traveler

Posted Jun 1, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017
Thank you!
1 out of 5
by A verified traveler from Missouri

Do not stay here!

Posted May 29, 2017
Very run down, room was not cleaned at check in, breakfast area was unclean and equipment was out of order, waffle iron had chunks of grease on the edges. Window had water leak, Super 8 should look long and hard at this location. Worst Super 8 I have encountered.