Ratings based on 451 Verified Reviews

3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

VERY TRENDY

Posted Dec 4, 2017
Pros: The Decorator is awesome
Cons: the bathroom light fan was ver loud
Location: Some restaurants nearby but you will need transportation all in a nut shell
I work in events Producing corporate conferences etc. , so I'm always frequenting many different 5 star/diamond hotels and i had to keep reminding myself i was in a Pratville alabama hotel. Great room design and facillities and hotel area. I will return thank you
Comment from Hotel Management
Dec 5, 2017 by lisa, Hotel Management
thank you for staying us and the feed back we strive to do better ,thank you for staying with us
2 out of 5
by A verified traveler from Houston TX

Great renovation... But what were they thinking??!

Posted Nov 27, 2017
Seems clean, safe, and has friendly staff. I decided to stay here due to lower costs and great reviews. Unfortunately there were a couple things that bothered me greatly during my stay here! 1.The hotel room has "see-through" curtains!! Yes! People can technically come up to the window and peer through the curtains if they really want to! Why would they go through all the trouble of renovating the ace and then not give you proper curtains to ensure privacy at night! 2. The walls are super thin. You will here people go about their business next door and you will hear the showers/water. 3. My room had another "locked" door leading to my neighbor. I thought it was creepy how I could open and unlock the door and be separated by another door to my neighbors room. So in conclusion, it seems safe, was very clean, convenient area... But common... What were they thinking!!?? Fix the curtains, make the walls thicker, and get rid of secret passageways... And I promise I will come back. But until then I cannot recommend to family and friends.
Comment from Hotel Management
Dec 5, 2017 by lisa, Hotel Management
yes ma'am, we did spend alot of money renovating the hotel ,,and yes we do have black out curtains, they are pushed to the side, you have to reach in behind the sheers and pull across the window, you should have called the front desk and ask about the curtains. and yes all hotel have thin walls , we are low budget ,but pride on cleanliness. thank you for your feed back , we appropriate it , and thank you for staying with us!
1 out of 5
by A verified traveler from prattville alabama

My privacy was invaded by one of the employees...

Posted Oct 30, 2017
There was a knock at the door I simply said I’m still here!! Another knock I replied I’m still here ..the guy opened the door ..while I’m sitting there completely undressed and preceded to ask questions standing there staring and after I said my check out is at 12 he began walking toward me would not exit until I started to yell and use profanity towards him..I had to call the police I was scared and the staff was very rude!! I did a report no staff would act concern no one apologize and I had to notify the manager the next ..no one tried reaching out to me ..so I feel I need to take the next step!!
Comment from Hotel Management
Nov 28, 2017 by lisa, Hotel Management
so sorry
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Nice and newly renovated hotel.

Posted Oct 20, 2017
Comfy rooms, with new renovations. Great breakfast and friendly staff. My only complaint with that the curtains didn't close to block out the bright light of the street lights, but otherwise our stay was very good!!!
Comment from Hotel Management
Nov 28, 2017 by lisa, Hotel Management
thank you for your feed back , we appropriate it , thank you for staying with us
2 out of 5
by A verified traveler from Indiana

Dirty, needed updating.

Posted Oct 9, 2017
Online, this looks like a decent place to stay but all the rooms have exterior entrances. My daughter and I were around the back side, in the corner and there were lots of men hanging around outside smoking and drinking near our room. These two issues combined made me nervous. The bathroom wasn't very clean. There as dirt in the corners and ceiling around the shower, and the floor corners. The shower liner was dirty and needed changed, and the tub and fixtures looked like they needed changed out/updated. Over all, I was pretty disappointed and have decided not to every stay in a Super 8 again. Sparing expense on a hotel isn't worth it!
Comment from Hotel Management
Dec 11, 2017 by lisa, Hotel Management
thank you for your feed back , we appropriate it , thank you for staying with us
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonably priced and close to RTJ golf trail

Posted Oct 3, 2017
Fairly new facility that does not show signs of heavy wear and tear yet. If looking for a good value close to Robert Trent Jones golf trail, can't beat this one.
Comment from Hotel Management
Nov 28, 2017 by lisa, Hotel Management
thank you for your feed back , we appropriate it , thank you for staying with us
5 out of 5
Recommended
for Everyone
by A verified traveler

Will stay again

Posted Oct 3, 2017
The pool had closed for the winter the day we checked in so it was kind of disappointing but it was a nice room. The beds were ok. The staff was super nice. It was in a quiet and safe area. The breakfast was ok. Will stay again next time we’re in the area.
Comment from Hotel Management
Nov 28, 2017 by lisa, Hotel Management
thank you for your feed back , we appropriate it , thank you for staying with us
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Coral, FL

Surprisingly Nice

Posted Sep 19, 2017
Pros: All good
Location: Mall, Restaurants, Parks all nearby
Very clean grounds and clean spacious room. Remodeled, great water pressure, small pool but was surprised it was open out of season, convenient safe location. Internet and phones work great INSIDE the rooms which is a struggle for many hotels.
3 out of 5
by Mike

This traveler left a rating score only Posted Sep 18, 2017 on Hotels
5 out of 5
by Dianne

Posted Sep 10, 2017 on Hotels
The room was big enough for 4 adults. Easily accessable. and clean
Comment from Hotel Management
Sep 16, 2017
Thank you for your feedback