Ratings based on 652 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Hanoi, Vietnam
Good location, quiet room, no quiet elsewherePosted Aug 25, 2017
Pros: Nice comfortable, quiet room. Close to airport link
Cons: More quiet, relaxing areas. Staff should be more respectful.
Location: There are good and cheap massage places behind the hotel, opposite direction from the airport link.
I picked the hotel due to it's proximity to the airport link line. Which it is. You can walk there, just too bad that they don't have a shuttle (they have a shuttle that goes to another metro station, and then metro to the airport link.) So I chose to walk the 10 minutes from the hotel, as I didn't have much luggage. The room is quiet and comfortable. What you would get at top named hotels on Sukhumvit. But otherwise there was no place in the hotel to go for some peace and quiet. The lobby feels like an airport terminal with people lounging with their suitecases, and electronics plugged into every hole, kids running around, and generally chaotic. There is a quiet lounge on one of the middle floors, but there were noisy staff there who were talking very loudly and carrying on as if it was their living room. When I asked them to lower their voice, they asked me to leave because they wanted to prepare for a "private" meeting that would start in 5 minutes. The breakfast is good, but considering the cost ($20 per person) I was left unsatisfied with the options available. So overall, it's ok for a stopover hotel between destinations, but I would stay 1 night, and exclude breakfast.
Comment from Hotel Management
Sep 9, 2017 by Kitiporn P. (Ki) Welcomer Manager, Hotel Management
Dear potvorko , Thank you for sharing your experience of your recent stay with us. I do apologize for any frustration you were encountered regarding for our area managing and our staffs' manner. Your remark concerning our staff has been well noted. Rest assured that we will strengthen our focus on the training to improve the quality of service we want to offer our guest. We hope you would consider an opportunity to discover these changes in another visit. Sincerely,
for Everyoneby A verified traveler from New Zealand
I love this hotel Everything was excellent.Posted Aug 7, 2017
Location: Nearby cafes restaurants and shopping were very good,. There is an outdoor market every day. The shopping mall is very local, not touristy at all.
It was our first time to Bangkok so we were a tad nervous about how safe we would feel. We chose the perfect hotel. The staff were super helpful.. we loved the guy who was in charge at the pool. There was a free shuttle every 15 minutes to and from the nearby shopping malll and Skytrain station. The buffet breakfast was fantastic. The rooms were spotless and very comfortable....lovely pillows. Beautiful lobby and comfortable chairs. Highly recommended!!!!
for Everyoneby A verified traveler from Singapore
Nice hotel but a distance away from btsPosted Aug 6, 2017
Nice hotel but about 5-10mins walk away from the nearest BTS station
for Everyoneby A verified traveler
Posted Jun 28, 2017
Good hotel, clean and silent. Will recommend to friends.
for Everyoneby A verified traveler from Sydney
the Pullman BangkokPosted Jun 20, 2017
Pros: everything staff, room, food was all superb there was nothing i didnt like about it
Location: location great plenty of things to do shopping restaurants
this hotel was a pleasure to stay at recommended 5 out of 5
by Mr Needthistime
Wonderful stay at Pullman BangkokPosted Jun 6, 2017 on Hotels
absolutely wonderful. The room is clean and equipped with all I need toiletry. the general ambient is peaceful and private....no disturbance. Perfect location.
for Everyoneby A verified traveler from india
best hotelPosted May 20, 2017
Cons: should have 7/11 store inside
nice hotel and good staff, all facilities are nice
by lai keng
Posted May 17, 2017 on Hotels
Posted May 13, 2017 on Hotels
by A verified traveler
close to BTSPosted May 1, 2017
Buffer breakfast, gym facilities n staff at the pool n housekeeping are bad!
Comment from Hotel Management
May 5, 2017 by Anabelle, Hotel Management
Dear Guest, I am really sorry you did not appreciate your experience. Thank you for taking the time to share. We will work harder to make it better. Hope you will give us another opportunity to show you our well know high quality. Sincerely