Ratings based on 726 Verified Reviews

3.5 out of 5
79% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from berlin

Winter in Berlin

Posted Nov 20, 2017
Excellent hostel but getting dated. No power socket/USB port near bed but warm comfortable and friendly staff
Comment from Hotel Management
Nov 21, 2017 by Sandra, Hotel Management
Dear guest, thanks a lot for your feedback. We always give our best to your satisfaction. We will share your suggestions. Best regards, Sandra - Reception
1 out of 5
by A verified traveler from ireland

Really poor value

Posted Oct 25, 2017
Value is really poor. Our private room was small and narrow, dirty and no toiletries/hair dryer provided. You can get better prices and way better accommodation in Berlin than this. In the morning they were rushing for checkout time (which is supposed to be at 10) for a 60 Euro shabby room.
Comment from Hotel Management
Oct 31, 2017 by Amy, Ass. FO Manager, Hotel Management
Dear Mik, thank you for taking the time to review your stay with us. I am so sorry to read that you beleive we are poor value - that is certainly not what we aspire to be. If 10am is a tad on the early side next time book our late check-out which is at 1pm, all you need to do is let us know at reception. I hope that dispite your experience this time you would consider staying with us in the future.
4 out of 5
by Raluca

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Oct 20, 2017
Thank you for your feedback - we hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Excellent

Posted Oct 10, 2017
Everything went well. Perfect location. Very close to public transportation. Great staff. Plenty of common area. Free Luggage store room. Safe.
Comment from Hotel Management
Oct 12, 2017 by Amy, Hotel Management
Dear Ruben, thank you for taking the time to review your stay with us at Generator. I am so happy to read that you enjoyed your time with us and hope to see you again soon :)
4 out of 5
by A verified traveler

Posted Sep 24, 2017 on Hotels
Comment from Hotel Management
Nov 9, 2017
Dear Guest, thank you for your feedback. We hope to see you again soon at Generator
4 out of 5
by A verified traveler

No complaints except the lockers are rubbish

Posted Sep 20, 2017 on Hotels
No complaints except the lockers are rubbish quality.
Comment from Hotel Management
Sep 24, 2017
Dear Guest, thank you for your feedback. I'll pass your comments regarding the lockers on to the maintenance team - maybe we can get some new ones :)
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Posted Sep 17, 2017
Very large hostel, 20 minute walk from great dining area and interesting sights.
Comment from Hotel Management
Sep 20, 2017 by Amy, Hotel Management
Dear Guest, thank you for your great feedback. We hope to see you again soon
4 out of 5
by raymond

Comfortable

Posted Sep 13, 2017 on Hotels
Decent place to stay
Comment from Hotel Management
Sep 16, 2017
Dear Guest, thnak you for your review. We hope to see you again soon
4 out of 5
by Emma

Emma&Dirk

Posted Sep 8, 2017 on Hotels
It's amazing! We are more than satisfied :-) thanks Hotels.com
Comment from Hotel Management
Sep 14, 2017
Dear Emma, thank you so much for taking the time to review your stay. I am delighted to read that you enjoyed it, please come back and visit again soon :)
5 out of 5
by raymond

Excellent

Posted Sep 5, 2017 on Hotels
Comfortable
Comment from Hotel Management
Sep 14, 2017
Hi Raymond, thank you so much for your kind comments! We hope to see you again soon, greetings from Berlin