Ratings based on 1,028 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol, England UK

Outstanding

Posted Oct 10, 2017
Pros: All the staff at the hotel were friendly and helpful. They took care of little things as just as much of the major issues.
Cons: I can't think of anything.
Location: Hotel is located in a great area. We did a lot shopping and we were went to the major sites as well with ease.
The hotel and staff were awesome. I can't speak of any faults, the service and hospitality from the staff were outstanding. I hope to stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay, Hotel close to AlexanderPlatz Sq

Posted Oct 4, 2017
Pros: Room size
Location: TV tower, AlexanderPlatz, Hackescher Market
I stayed in Victor's Residenz hotel in September for 3 nights. The room was a good size with the view of a public park on the opposite side of the hotel. The room itself was nice and big but the traffic noise from the road was a bit annoying. However, if you keep the window closed, you cant hear the traffic. Apart from that the hotel served a lovely breakfast buffet with varied food choices. Staff is helpful and friendly. Location is really good, its only 2 tram stops away from the main square. if you want to walk to AlexanderPlatz Square, its 10-15mins walk. Overall, good stay and happy to recommend this hotel to anyone.
Comment from Hotel Management
Oct 4, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Exceptional!

Posted Sep 22, 2017
Pros: Comfortable, friendly
Cons: in room tea and coffee.
Location: Close to the M4 tram and the 200 bus, opposite a huge and peaceful park.
A conveniently located hotel (close to bus and tram connections into central Berlin), the experience I had was fantastic - from easy and friendly check-in to easy and friendly check-out! Room was comfortable and quiet (my room was on the courtyard side), breakfast was excellent, with a wide choice of options - you would have to be extremely picky not to be able to find something to eat. I ate in the restaurant twice during my stat; both times I had the daily special and I was not disappointed. Nothing to complain about, although (as seems to be common) there are no tea or coffee making facilities in the room (not desperately missed, to be honest, but it would have been the icing on the case, so to speak) Very Highly recommended - I hope to be able to return to Berlin soon and, when I do, I'll be returning to Victor's Residenz!
Comment from Hotel Management
Sep 24, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Posted Sep 10, 2017
Nice clean 4 star hotel with all you would expect and pay for.
Comment from Hotel Management
Sep 11, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, Canada

Brilliant hotel beside a lovely park.

Posted Sep 5, 2017
We loved this hotel. Everything was great and the staff couldn't have been friendlier or more helpful. Breakfast is a superb array and everything really fresh. While beside a park ., the hotel is close and accessible via public transport to everything. But just one tip. Ask for a room overlooking the courtyard to be further away from traffic noise.
Comment from Hotel Management
Sep 7, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your kind review We are looking forward to welcome you again. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from wexford Ireland

Beautiful Berlin

Posted Aug 24, 2017
Tegel airport to Alexander platz on Tx bus then 200 bus or M4 tram short ride to hotel which is across the road from beautiful park with beer garden and open air cinema....plus a really good cinema just up from hotel and many excellent friendly restaurants in the neighbourhood all with enough English for you to get by.... what's not to like? On top of which Fruhestucke is free!
Comment from Hotel Management
Aug 29, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
4 out of 5
Recommended
for Families
by A verified traveler

very nice hotel

Posted Aug 23, 2017
Pros: Quite, clean, close to the park and excellent breakfast.
Cons: No air condition !
Excellent hospitality at a great hotel. I try to stay there every time we are in Berlin. But, no air condition and sometime during summer time, even in Berlin it is unbearable !
Comment from Hotel Management
Aug 29, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your nice comment. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We hope to see you again. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from Wakefield, West Yorkshire, UK

Great hotel, perfect location

Posted Aug 17, 2017
Had a great time in Berlin. Hotel was so easy to get to and is a great spot to get quickly into the city centre.
Comment from Hotel Management
Aug 20, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your kind review We are looking forward to welcome you again. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Shropshire UK

Nice hotel in quiet area short commute to city.

Posted Aug 8, 2017
Staff really helpful, comfortable room, good location, very quiet area with good transport links to city. (2 bus stops to Alexander Platz) Close to nice restaurants within walking distance and opposite lovely park. Only slight issue no air con in room so a bit uncomfortable on hot day but would highly recommend.
Comment from Hotel Management
Aug 8, 2017 by ., Hotel Management
Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We are very glad to have you as our guest. We look forward to welcome you again at the Victor's-Residenz-Hotel Berlin
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel out of Mitte

Posted Aug 1, 2017
I would stay here again, I give it a solid 4. The Good: Location across from a park Not overly touristy neighborhood Public transportation very convenient Rooms are big and very clean Breakfast included, one less thing to think about Personnel mostly super friendly Free wifi was perfectly reasonable (I was not watching long movies so ymmv) The Less Good: One or two surly desk clerks Rooms have no AC Refrigerator wasn't cold No in-room water kettle Overall temperature pretty warm Did I mention no AC? Street can be loud when one needs to open the window (no AC) No inner door chain (personal issue, I travel alone a lot) This was a very reasonably priced booking for me, and I stayed a week. I would definitely return, and I will just be prepared regarding the warmth. I think Berlin only has a few really hot weeks, so the friendly folks, clean rooms, and great location outweigh that small flaw.
Comment from Hotel Management
Aug 2, 2017 by ., Hotel Management
Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We also thank you für the helpful comments. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We hope to see you again. Kind regards your team at the Victor's Residenz-Hotel Berlin