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Reviews of Hotel Vendome

3 out of 5
Hotel Vendome
230 S Cortez St, Prescott, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 697 out of 992 reviews" "
Rating 8 - Good. 226 out of 992 reviews" "
Rating 6 - Okay. 50 out of 992 reviews" "
Rating 4 - Poor. 15 out of 992 reviews" "
Rating 2 - Terrible. 4 out of 992 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ERICA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy with our stay! Front desk staff was very friendly. The room was clean and comfortable. I will definitely be returning.
Stayed 3 nights in Apr 2024
Response from - The Hotel Vendome Team on Apr 13, 2024
Thank you for the wonderful review, Erica. We look forward to having you stay with us again whenever you come through!

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night, room was lovely, staff very friendly and helpful
Stayed 1 night in Apr 2024
Response from - The Hotel Vendome Team on Apr 10, 2024
Thank you so much for the positive feedback, Michael. We hope you come and stay with us again if you're ever going through Prescott!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique historic building, convenient downtown location.
Stayed 1 night in Apr 2024
Response from - The Hotel Vendome Team on Apr 8, 2024
Thank you so much for the positive feedback, Susan and we hope to see you again if you're coming through Prescott.

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like was front desk was gone after 6 pm. But they were very reachable. I just like having people around.
Stayed 1 night in Apr 2024
Response from -The Hotel Vendome Team on Apr 5, 2024
Hi Rod, We are glad you enjoyed your stay with us and we hope you come back again.

10/10 Excellent

Lana

Liked: Amenities
What a fabulous little gem in such an excellent location. Close enough to Whiskey Row with all the bars , music and restaurants, but far enough away to be quiet and private. Very authentic old hotel with nicely appointed rooms. I definitely will stay here when I’m in Prescott.
Stayed 1 night in Mar 2024
Response from -The Hotel Vendome Team on Mar 31, 2024
Thank you so much for the lovely review, Lana! And, yes, definitely come stay with us again. We'd love to have you.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from - The Hotel Vendome Team on Mar 24, 2024
We are glad you enjoyed your stay with us, Kevin. Hope you come visit us again soon.

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
The upstairs porch was not open. The staff was excellent.
Stayed 1 night in Mar 2024
Response from -The Hotel Vendome Team on Mar 23, 2024
Hi Elizabeth, Thank you of for the positive review. Yes, the veranda is closed for repairs at the moment. But we've got plenty of outside seating next to reception and outside on the porch. We hope you come visit us again sometime.

10/10 Excellent

Kristie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming
Stayed 1 night in Mar 2024
Response from - The Hotel Vendome Team on Mar 22, 2024
Thank you for the 5/5 rating, Kristie. We are so glad you enjoyed your stay with us & we hope you come visit us again sometime!

10/10 Excellent

Kathleen

Traveled with group
Loved it here!!!
Stayed 1 night in Mar 2024
Response from -The Hotel Vendome Team on Mar 16, 2024
Thank you so much for the positive feedback, Kathleen! We were so happy to have you stay with us. Come back anytime!

4/10 Poor

Duri

Very poor establishment, Local TV channels where not working. the Night Stand Lights were not working, No front Desk person after 6PM. No Breakfast was served. I purchased 2 cans of red wine for $ 18.00 terrible wine. Please don't served that wine. I can not recommend Vendome Hotel. DA
Stayed 1 night in Mar 2024
Response from -The Hotel Vendome Team on Mar 16, 2024
Duri, we are sorry you had a bad experience. While we do not offer local TV channels, we do offer Roku TVs in every room, making streaming any of your favorite channels very easy. We do not offer breakfast and that is why we can offer more competitive pricing for Prescott visitors, with the convenience of Whiskey Row being within walking distance. And while we may not have someone manning the front desk 24/7, we have guest services available at any time and we would've been more than happy to fix the night stand lights for you, had we been aware of the situation.We do truly hope you come back and give us another chance sometime in the future so we can make it up to you. Safe travels.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Hotel Vendome Team on Mar 11, 2024
Thank you for the positive feedback and we are so glad you enjoyed your stay. We hope you come back and see us again sometime!

10/10 Excellent

Silvio, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spotless clean
Stayed 1 night in Feb 2024
Response from The Hotel Vendome Team on Mar 8, 2024
Thank you for acknowledging our housekeepers' hard work! They do such a great job. We are pleased you enjoyed your stay and hope you come back to stay with us again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was lovely.
Stayed 2 nights in Feb 2024
Response from - The Hotel Vendome Team on Mar 1, 2024
Thank you for the positive feedback, William, and we hope to see you again in the future!

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel with a nice balance between rustic charm and modern convenience. The front desk people were friendly and helpful, the bed was comfy, the night was quiet. We were very happy with our stay!
Stayed 1 night in Feb 2024
Response from The Hotel Vendome Team on Feb 19, 2024
Elizabeth, it was an absolute pleasure to have you and your family stay with us! Thank you so much for the positive words & we hope you come back again and stay with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout and the history.
Stayed 1 night in Feb 2024
Response from Karen O. on Feb 6, 2024
Thank you for your 5 out of 5 review! We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Karen O. on Jan 30, 2024
Thank you for your 5 out of 5 review! We appreciate your feedback and are glad that you enjoyed your stay.

4/10 Poor

Violet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The tiny Room heater did not keep our room We were called all night and had to get out the extra blanket just to stay slightly warm.
Stayed 1 night in Jan 2024
Response from Karen O. on Jan 13, 2024
We appreciate your feedback and apologize for the inconvenience of our heating system in providing a comfortable temperature level for your stay. We have certainly been experiencing cold nights and are doing our best to alleviate that. We hope you try us again another time during the year.

10/10 Excellent

Anthonie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing, loved the atmosphere and the music they played in the lobby
Stayed 2 nights in Jan 2024
Response from Karen O. on Jan 13, 2024
Thank you for your 5 out of 5 review - we are glad you enjoyed your stay and the small touches like the lobby music. We hope to see you again soon!

10/10 Excellent

anthony w.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Karen O. on Jan 13, 2024
Thank you for your 10 out of 10 review - glad you enjoyed your time with us and hope you visit again soon!

10/10 Excellent

Wayne, Salina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique.
Stayed 1 night in Jan 2024
Response from Karen O. on Jan 13, 2024
Thank you of your 5 out of 5 review - we're glad that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Karen O. on Feb 6, 2024
Thank you for your 10 out of 10 review! We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

James, Casa Grande

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so cute and quaint. The attendant was super nice and helpful. Gave us all kinds of information to visit local restaurants and shops to visit. Totally recommended and will be coming back.
Stayed 1 night in Dec 2023
Response from Karen O. on Dec 30, 2023
Hello - Thank you for your 5 out of 5 response. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean. Curtis at the front desk was super helpful and we had an amazing stay.
Stayed 1 night in Dec 2023
Response from Karen O. on Feb 6, 2024
Thank you for sharing your feedback with us and for mentioning one of our staff members. We appreciate your business and hope you stay with us again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen O. on Dec 22, 2023
Thank you for your 10 out of 10 review! We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Jack

Stayed 1 night in Dec 2023
Response from Karen O. on Jan 7, 2024
Thank you for your 5 out of 5 review. We appreciate your feedback and hope to see you again.

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Rooms were nice. Great dining options in the area.
Stayed 1 night in Dec 2023
Response from Karen O. on Dec 18, 2023
Thank you for your 5 out of 5 review! We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

DONNA

Traveled with partner
Great location and a comfy bed
Stayed 1 night in Dec 2023
Response from Karen O. on Dec 12, 2023
Thank you for your 5 out of 5 review! We appreciate your business and hope to see you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Karen O. on Dec 11, 2023
Thank you for your review. We appreciate your feedback and hope that you stay with us again soon.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint
Stayed 1 night in Dec 2023
Response from Karen O. on Dec 11, 2023
Thank you for your outstanding review! We are glad that you enjoyed your stay and hope to wee you again soon.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen O. on Dec 10, 2023
Thank you so much for your outstanding review! We are glad that you enjoyed your stay and look forward to your return.

8/10 Good

Natalie, Chino Valley

Stayed 1 night in Dec 2023
Response from Karen O. on Dec 11, 2023
Thank you for your review. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Karen O. on Dec 9, 2023
Thank you, Jennifer, for your 5 out of 5 review! We are glad that you had such a wonderful stay and. hope to see you again soon.

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was rustic and historic, really nice
Stayed 1 night in Nov 2023
Response from Karen O. on Nov 25, 2023
Thank you Bryant, for your 5 out of 5 review! We appreciate your feedback and hope you visit us again soon.

10/10 Excellent

DeLisa, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Karen O. on Nov 28, 2023
Thank you for your 5 out of 5 review! We are glad that you enjoyed your stay and hope you visit us again soon.

8/10 Good

Merri

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Quaint historical building
Stayed 2 nights in Nov 2023
Response from Karen O. on Nov 14, 2023
Thank you for reviewing your stay. We are glad that. you enjoyed yourself and hope to see. you again soon.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historic hotel
It was a nice old hotel . I believe it was the first hotel in Prescott. It had a really nice tub and the bed was comfortable. It was also close to whiskey row , shops and downtown area . It was walkable !
Stayed 1 night in Oct 2023
Response from Karen O. on Nov 5, 2023
Thank you for your 10 out of 10 review! It sounds like you had a wonderful stay and we hope you will visit again soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with lots of character
Very charming hotel. Comfortable room with all of the necessary amenities. Perfectly located downtown Prescott. Walking distance to everything. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Karen O. on Nov 5, 2023
Thank you for your 10 out of 10 review! We appreciate your feedback and hope to see you again.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient fun property to stay at
Stayed 1 night in Oct 2023
Response from Karen O. on Oct 28, 2023
Thank you for your 5 out of 5 review! We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Karen O. on Oct 28, 2023
Thank yo for your 10 out of 10 review! It sounds like you had a wonderful stay and we hope to see you again soon!

10/10 Excellent

Gail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just off the beaten path
This place is super close but not on the square so avoids some noise. I loved the bathtub/shower in my room and bed was comfortable. Wish there was a desk but room size did not permit. Staff were friendly!
Stayed 1 night in Oct 2023
Response from Karen O. on Oct 22, 2023
Thank you for your 10 out of 10 response! We are glad that you enjoyed your stay and welcome you back.

10/10 Excellent

RYAN, MESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property!
Stayed 1 night in Sep 2023
Response from Karen O. on Oct 17, 2023
Thank you so much for the excellent review! We are glad that you enjoyed your stay and look forward to your return.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hard bed and rotting wood
The hotel needs work. There was a loose electrical out let behind the bed The porches paint is pealing and there are broken and rotting boards. The befbwas so hard that the floor was more comfortable. Definitely recommend bringing your own pillow. The staff is amazing and the service was great.
Stayed 2 nights in Oct 2023
Response from Karen O. on Oct 16, 2023
Hello - Thank you for taking the time to review your stay. We appreciate your feedback and are working toward the improvements that you have mentioned. We hope that you will try us again in the future.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and lovely hotel! Will definitely return.
Stayed 3 nights in Oct 2023
Response from Karen O. on Oct 14, 2023
Thank you for your 5 out of 5 review and we are glad you enjoyed your stay!

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Karen O. on Oct 15, 2023
Thank you, Michelle, for your 5 out of 5 review! We are glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Lyndsey

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool old unique place. The beds were very very comfortable.
Stayed 1 night in Oct 2023
Response from Karen O. on Oct 14, 2023
Thank you, Lyndsey, for your rave review! WE appreciate the feedback and hope you visit us again.

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely historic property. Clean, comfortable. Can walk to restaurants and shops. Convenient parking.
Stayed 1 night in Oct 2023
Response from Karen O. on Oct 14, 2023
Thank you, Catherine, for your 5 out of 5 rating! We are glad that you enjoyed your stay and look forward to seeing you again.

6/10 Okay

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
TV didn't work and was very user unfriendly. No hot water in shower.
Stayed 1 night in Oct 2023
Response from Karen O. on Oct 14, 2023
Thank you for your feedback. Did you report your concerns to the hotel staff during your stay? We appreciate the opportunity to correct issues that can arise and apologize for the inconvenience.

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
Staff was very helpful, respectful & friendly. Room was very clean & nicely furnished. Room was very quiet even with the restaurant next door. Would highly recommend to all & would stay again!
Stayed 1 night in Sep 2023
Response from Karen O on Oct 7, 2023
Thank you for your 10 out of 10 review! We appreciate your feedback and hope to see you again.

8/10 Good

Corey R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you enjoy history, you'll like it here.
Stayed 1 night in Sep 2023
Response from Karen O on Oct 2, 2023
Thank you for your review, glad you enjoyed your stay and we hope to see you again soon!

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff in a charming historic property that is great for visiting Whiskey Row.
Stayed 2 nights in Sep 2023
Response from Karen O on Oct 2, 2023
Thank you for taking the time to review your stay. We are glad you enjoyed your time with us and hope you visit again soon!