Ratings based on 1,618 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice hotel with great views!

Posted Dec 5, 2017
Pros: the balcony and the views
Location: Close to shopping centers and restaurants
Nice hotel with great views! We enjoyed our room, it was very spacious and clean. would definitely stay here again!
Comment from Hotel Management
Dec 6, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
Thank you very much!
4 out of 5
Recommended
for Everyone
by A verified traveler from chandler az

Nice hotel

Posted Nov 30, 2017
Nice hotel , clean room fast check in and friendly service Amazing view Recommended
Comment from Hotel Management
Nov 30, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick Getaway

Posted Nov 29, 2017
The hotel was neat and modern. It was actually nicer than anticipated for such a small town. The decor was cool and I enjoyed the patio with the fire pit. I was a little disappointed with the adjoining casino. It seemed a little outdated considering hotel was so nice. We would return to stay but will definitely bypass the saloon-like casino and enjoy the downtown area.
Comment from Hotel Management
Nov 30, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Comfortable room to hang out in

Posted Nov 27, 2017
Pros: The hotel sits on a hilltop a couple hundred feet above the surrounding land, so there are nice views from the restaurant, bar, and terrace.
Location: Lots of restaurants within a short drive, but location isn't conducive to walking.
Room with king bed also included a comfortable couch and side chair. Nice place to sit and read. Also enjoyed the view from the room's balcony.
Comment from Hotel Management
Nov 30, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, WA

Nice place to stay while visiting Prescott

Posted Nov 27, 2017
Cons: Microwaves in the rooms would be nice. (They charge $10 a day for them)
I booked this Hotel to visit my college student at Embry Ridde which was only minutes away. The hotel was quiet, clean, nice amenities & very comfortable bed. I enjoyed the views from the balcony each day. The hills are lovely. The poll, workout area, restaurant & casino are nice if you need them. I will re-book again next year when I visit in the Spring.
Comment from Hotel Management
Nov 30, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Prescott AZ

Posted Nov 25, 2017
Love the room. Not as clean as it could be. Carpets stained and not vacuumed. Shower curtain missing rings and kept falling on me. I love the view and proximity to where I needed to go.
Comment from Hotel Management
Dec 5, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
I would like to thank you for bringing this to our attention. It will help us improve our operations and services. If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact me personally by phone, email, or in person.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and good value

Posted Nov 25, 2017
Pros: Comfortable room, clean, good location.
Cons: At the starbucks coffee shop at 10:30 am, the gal at the counter had just locked the door. A customer then said "Stay out, she's in a really mad mood"
Good experience overall; one bad experience at the coffee shop by the lobby.
Comment from Hotel Management
Dec 2, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
I regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
3 out of 5
Recommended
for Everyone
by A verified traveler from vegas

Short stay

Posted Nov 23, 2017
Overall it was an ok place to stay - seemed more like a fair hotel as apposed to a resort. Looked like some attempts to update it were made but still had an old outdated feel/look. The carpet in our room and hallways looked aged and dirty. Elevator old and kinda dirty too. I’d probably pass on returning.
Comment from Hotel Management
Dec 5, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
I would like to thank you for bringing this to our attention. It will help us improve our operations and services. If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact me personally by phone, email, or in person.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

This trip was quiet and restful

Posted Nov 23, 2017
Location: Went to the Zoo and shopped at some of the antique stores.
We stay here often. Big rooms and great service. They always have our favorite beer Prescott brewery.
Comment from Hotel Management
Nov 30, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Unexpected comfort!

Posted Nov 20, 2017
Pros: Convient to main highway Great view, very reasonable price.
Cons: N/A
Location: Quaint downtown, casino in hotel.
Enjoyed the outdoor areas and views! Weather was perfect! Distance was perfect for a drive into Wiskey Row and great shops during the day. Casino was excellent at night!
Comment from Hotel Management
Nov 21, 2017 by Jamie Courtney Front Desk Manager, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.