Ratings based on 59 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from edinburgh

Nice hotel.

Posted Aug 26, 2017
Nice grounds, room needed lock on bathroom door. Breakfast choices were first class. Presentation of food was excellent too.
5 out of 5
for Everyone
by A verified traveler

Beautiful location

Posted Jul 6, 2017
Was beautiful hotel in a fantastic location the grounds were amazing loved every minute of being there
4 out of 5
by Mr M R

This traveler left a rating score only Posted Jun 14, 2017 on Hotels
4 out of 5
by Tim

Nice hotel, fantastic staff.

Posted Jun 12, 2017 on Hotels
Nice hotel in a relaxing setting surrounded by private gardens. The communal spaces in the hotel are very smartly decorated and the food was both high quality and delicious. The room, particularly the bathroom is looking a bit on the tired side although it didn't detract from my stay. The staff are the real great thing about the hotel though who without exception were all very friendly and welcoming with some of the best service I have ever received.
2 out of 5
by James

Nice place, shame about the service

Posted May 10, 2017 on Hotels
The hotel is nice, rooms are spacious and the food is generally good, but the service was awful. Waiting staff who didn't deliver drinks and reception staff that tried to double charge for the room and overcharge on the restaurant. Also seem to have an issue with taking Amex.
5 out of 5
by sean

Great staff in a wonderful hotel

Posted Apr 7, 2017 on Hotels
A beautiful hotel in lovely grounds but best of all the extremely professional and helpful staff .... thank you :÷)
5 out of 5
by Peter

Real characterful hotel, great service & good food

Posted Mar 31, 2017 on Hotels
How nice to find places like this still exist, a small country house hotel, where they major on their strengths; comfort, great service, warm & welcoming, well presented good food, small enough to be cozy, yet big enough to cater for all your needs, in an atmosphere of real character you will never experience in one of the faceless town hotel chains...bravo Bartle Hall
4 out of 5
by Dilip

Lovely location

Posted Mar 8, 2017 on Hotels
Items on the menu not available and no lifts to bedrooms.
4 out of 5
by James

Great service home from home

Posted Feb 8, 2017 on Hotels
Service and food were superb, but the bed room was stuffy and too hot with window that would not stay open. Small size double bed 4ft6" for the price was not vfm.
5 out of 5
for Everyone
by A verified traveler from Ponteland

Very nice hotel at a good price.

Posted Nov 8, 2016
Pros: The staff were friendly, the decor good and the room comfortable. The breakfast was very good.
Cons: There was nothing that we did not like. The hotel was ideal for our requirements.
Location: The hotel is in pleasant grounds on the outskirts of Preston.