Ratings based on 980 Verified Reviews

4.0 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Victoria

Great customer service

Posted Oct 1, 2017
Pros: Ample parking. Validated parking. Great views of city and king size bed - both requested and delivered!
Cons: The carpet in room and hallways looked tired - wear and tear - needs replacing.
Location: Easy access to public transport. Close to shops and eateries.
Hotel was busy during check-in. Reception staff took the time to treat each guest with respect. There was a 40 minute delay in accessing the room we booked. Hotel Reception found us an alternative and also provided complimentary drink vouchers at The Chill Bar and a bottle of red. Very pleased with service.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Ok, place as a sleep over

Posted Sep 24, 2017
This is ok for short stay overs, nice restaurant but not a resort style hotel.
2 out of 5
by A verified traveler from Melbourne

No service, but does anybody care?

Posted Sep 6, 2017
I stay here on occasion and the service gets worse! The restaurant staff are especially arrogant and guests must be invisible. At prices charged for food & drinks go down High st. where there are some excellent restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Nice comfortable stay, clean and tidy. Just block out blinds leaked sun through on the sides, not ideal when trying to get extra sleep in the morning. But overall good stay, rooms were good and nice having a good restaurant on site with a bar so you don't have to leave the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne frequent bus trav

Well priced hotel

Posted Jul 17, 2017
Well priced hotel but they need to get their act together in the restaurant. Staff seem to be very inexperienced
Comment from Hotel Management
Jul 27, 2017 by Alistair, Hotel Management
Dear Bob, Thank you for providing feedback bout your recent stay. I have passed this information onto our Food and Beverage Manager and we will investigate this further. Kind Regards Alistair Munro
3 out of 5
Recommended
for Everyone
by A verified traveler

Small bathroom

Posted Jul 16, 2017 on Lastminute
The bathroom was too small. When you sat on the toilet your knees touched the wall.
4 out of 5
Recommended
for Couples
by A verified traveler from Canberra

Nice hotel close to main road and shops.

Posted Jul 10, 2017
Pros: The hotel staff were very amicable.
Cons: breakfast could be included for the current room price.
Location: Location and ambiance were amenable.
Quite easy to travel to desired destinations. Train station is near by. Taxis are readily available.
5 out of 5
Recommended
for Couples
by A verified traveler from Dandenong

Great central location in Coburg/Preston.

Posted Jul 10, 2017 on Wotif
Pros: Customer service and value
Cons: Carpark was a little confusing in terms of boom gates, pay etc
Location: Close to tram, train, excellent cafes and bars
It was only a quick overnight stay but it was everything we needed and more. Facilities and staff were great, very helpful. Excellent value for money
3 out of 5
by A verified traveler

Posted Jul 9, 2017 on Wotif
Very bad experience. I will never stay here again
3 out of 5
Recommended
for Everyone
by A verified traveler from Preston

Nice hotel close to amenities needing to attend

Posted Jul 8, 2017 on Wotif
Stained and torn carpets and now replenishing of tea/coffee milk etc. otherwise company was great!