Ratings based on 31 Verified Reviews

3.8 out of 5
100% of guests recommend
4.4 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Pros: Location
Problems with shuttle from hotel, reserved a two-room apartment but was given two separate rooms, extra fees for several things.
Comment from Hotel Management
Aug 28, 2017 by Monique, Hotel Management
Please accept my sincere apologies for any disappointment you experienced as a result if the room type allocated to you, Your feedback certainly does not reflect the high standard of service that we at Protea Hotel Manor are usually proud to offer. We confirm therefore that your comments have been addressed and action has been taken to rectify the problem areas. We hope that you will be staying with us again soon. We should welcome another opportunity to show you Protea Hospitality at its best. Kind Regards Monique Kiefer General Manager
5 out of 5
by Mpumelelo

Posted Jul 3, 2017 on Hotels
The stay was great really enjoyed it, the service was great staff very friendly
Comment from Hotel Management
Jul 21, 2017 by Lebogang, Hotel Management
Dear Mpumelelo Thank you for your great Review! We look forward to seeing you again on your next trip to Pretoria. Kind Regards Monique Kiefer General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Enjoyed my staying vey confortable clise to the business center very convenient
Comment from Hotel Management
Apr 15, 2017 by MONIQUE, Hotel Management
Dear Anonymous It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel by Marriott Pretoria Manor and to hearing from you again! Kind Regards Monique Kiefer General Manager
5 out of 5
by octavia

Posted Jan 16, 2017 on Hotels
It was amazing
4 out of 5
by s s

Definitely comfortable

Posted Jan 15, 2017 on Hotels
The room was very comfortable and specious. The negbourhood very quote and comforting.
2 out of 5
by A verified traveler

Posted Jan 13, 2017 on Hotels
Terrible service from Itumeleng at reception area. Had to be moved from one room to the next which was also not so amazing. Air conditioning leaking.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, Stevan Bajic Marketing Manager
3 out of 5
by A verified traveler

convenient and clean

Posted Oct 3, 2016 on Hotels
Can't really comment because I was hardly there but it served it's purpose.
3 out of 5
by Ambrose from Mbabane, Swaziland

Feedback

Posted Apr 18, 2016 on Hotels
The hospitality was good. The room I was staying has a very bad smell which come the sewer system. You experience it when you're in the kitchen area.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 16, 2016 on Hotels
4 out of 5
by elizabeth

Posted Feb 21, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Lebogang, Hotel Management
Good day Elizabeth Thank you so very much for this wonderful feedback! We are delighted that you so enjoyed your time with us at Protea Hotel Manor. You are clearly an appreciator of the finer things in life – luxurious design, plush comfort and delicious cuisine in a fabulous setting. We certainly hope to welcome you back for your next trip to Pretoria Stevan Bajic General Manager Protea Hotel Manor