Interior

Reviews of Quality Inn & Suites Garden of the Gulf

3.5 out of 5
Quality Inn & Suites Garden of the Gulf
618 Water St. E., Summerside, PE

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 479 reviews" "
Rating 8 - Good. 184 out of 479 reviews" "
Rating 6 - Okay. 57 out of 479 reviews" "
Rating 4 - Poor. 15 out of 479 reviews" "
Rating 2 - Terrible. 9 out of 479 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I loved my stay here had a great weekend awesome breakfast great pool thank you so much
Stayed 2 nights in Jan 2024

10/10 Excellent

Scott

Traveled with family
Liked: Amenities
Checkin experience was excellent - prepared, professional, friendly and efficient.
Stayed 1 night in Jan 2024
Response from Kent on Jan 22, 2024
Thank you. I am happy to see that you enjoyed your stay.

4/10 Poor

IGOR

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was dirty and with a lot of dust.
Stayed 10 nights in Dec 2023
Response from Kent on Dec 18, 2023
Thank you for taking the time yo express your concerns regarding the cleanliness of the room. I apologize that the room was not satisfactory in terms of cleanliness and have informed our housekeeping supervisor. I do hope you informed the front desk as they would have taken care of the issued promptly.Once again, I do apologize for the issues you encountered and hope you will give us another opportunity to provide you with the service you expect and deserve.

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, clean, nice breakfast, friendly staff
Stayed 1 night in Nov 2023
Response from Kent on Dec 18, 2023
Thank you so much for your kind words.

10/10 Excellent

Ron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was great. The 2 guys at the desk are very nice. Stayed in room 155. Nice room. Little bit of attention needed to the inside bottom of the bathroom door. Only Complaint is there was very little water pressure. Other than that, an all around good experience. Would definetely stay here again.
Stayed 1 night in Oct 2023
Response from Kent on Dec 18, 2023
Thank you for the kind words. I have notified the maintenance supervisor about the lack of water pressure in the shower.Thank you for staying with us and I do hope we will see you again soon.

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked free breakfast
Stayed 3 nights in Aug 2023

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2023

8/10 Good

Éric

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were wonderful and very accommodating. The hotel was undergoing some construction, so some tools where out in the hall.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Beverley

Stayed 1 night in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Still under renovation but was clean and quiet.
Stayed 2 nights in Sep 2023

8/10 Good

imtiaz

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room and dated. Hard beds.
Stayed 1 night in Sep 2023

8/10 Good

Teresa

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Johan

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient location. The Brothers Two Restaurant next door is part of the hotel and has great food. With an indoor and outdoor pool and breakfast included, we found the hotel to be excellent value.
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and convenient location in Summerside. Excellent stay!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Costas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient off I95; fitted sheet needs to stay in place at night for a comfortable relaxing zzz
Stayed 1 night in Sep 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people to check us in, very knowledgeable about hotel and area.
Stayed 1 night in Sep 2023

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking spots for the elderly.
Stayed 2 nights in Sep 2023

10/10 Excellent

cindy

Traveled with group
Liked: Amenities
Lovely place to stay. Room was very nice, clean and the hotel was beautifully set up. Wide hallways with lots of spots yo sit and relax. Breakfast had a variety of choices and was a great way to start the day.
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Stacy

Stayed 1 night in Sep 2023

6/10 Okay

Colleen

Stayed 1 night in Aug 2023

10/10 Excellent

Hank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent alll around
Stayed 1 night in Aug 2023

4/10 Poor

Eldon

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

David

Stayed 4 nights in Aug 2023

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in and out. Surprise room upgrade was awsome, im assuming because of available at that time.
Stayed 1 night in Aug 2023

10/10 Excellent

Eleanor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 10 nights in Jul 2023

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel staff extremely pleasant free hot breakfast golf course tennis pools nice location highly recommend
Stayed 3 nights in Aug 2023

6/10 Okay

Katie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk was so freindly and helpfulnand professional. The outdoor pool was lovely. Our room was ok, the carpet felt really gross on my feet. But otherwise room was clean.
Stayed 1 night in Aug 2023

6/10 Okay

William

Traveled with partner
Disliked: Amenities, property conditions & facilities
Seems like it need some serious renovation, property looks like the upkeep needs a lot of work
Stayed 2 nights in Aug 2023

6/10 Okay

nitin

Traveled with family
Liked: Cleanliness, staff & service
Washroom interior not organiz for 4 people stay
Stayed 2 nights in Aug 2023

6/10 Okay

Sungkun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed seperated building like cheap Inns that door is expoursed to outside, even though I paid as much as top rating hotels.
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fresh, updated rooms. Airiness of building, bountiful breakfast, free outdoor entertainment (golf, pickle ball, indoor/outdoor pool options), friendly/helpful staff and was central to our outdoor travel excursions around the Island. Didn't like that the indoor pool appeared to not be in the best water condition, but realize this may have just been a timing/maintenance situation. It was hot when we were there and the outdoor pool was the preference anyway. Note- special efforts by staff like setting out a lemonade table in open area for patrons on a hot day was appreciated and I'm sure others appreciated as well. Thank you for your services.
Stayed 5 nights in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and personable service. Currently under renos but otherwise great.
Stayed 1 night in Aug 2023

10/10 Excellent

Monica

Stayed 2 nights in Aug 2023

10/10 Excellent

Geraldine, Riverview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor and outdoor pools!
Stayed 1 night in Jul 2023

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The day manager accommodated our request and went above and beyond our expectation. The pool area was lovely and well set up. This is a great inn for families and multi night stays.
Stayed 2 nights in Jul 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations for the price that was paid. The included breakfast was a big bonus. It was great to have to have both an inside and outside pool. Lots of parking was great.

10/10 Excellent

Virgil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The outdoor pool
Stayed 1 night in Jul 2023

8/10 Good

Lin

Stayed 1 night in Jul 2023

6/10 Okay

Heather

Traveled with group
Liked: Cleanliness
Great location, close to amenities
Stayed 2 nights in Jul 2023

8/10 Good

Snezana

Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant staying in this inn.
Stayed 1 night in Jul 2023

8/10 Good

SHERRIE

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Tammy

Stayed 1 night in Jul 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff and lots of work being put in. Nice outdoor pool area and 3 hole golf on site. The indoor pool area could use some refreshing as well but it looks like it’s coming as well. Fitness centre was one stationary bike and a tv on the wall. The included breakfast had good choices and was well stocked. The restaurant right next door was great and affordable as well.
Stayed 2 nights in Jul 2023