Ratings based on 225 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Excellent stay for an affordable price.

Posted Jan 2, 2017
Never written a review, but had to here. Last minute reservation for 5 days - reasonable price. Did not have an expectation of room with price paid. Simply fantastic. Everyone we encountered was so nice. Room was spotless and very comfortable ( great mattress) Beautifully updated. Great night sleep. Had a bite to eat one night, food was excellent and staff were great. Overall, highly recommended.
Comment from Hotel Management
Jan 3, 2017 by Keith GM, Hotel Management
Hi LM, thank you for sharing your recent experience with us at the Rodd Royalty. We are so pleased you found your stay fantastic and you had chance to meet our team. A great reward for the team to here you high recommendation for future guests, all the best for the New Year.
5 out of 5
Recommended
for Everyone
by A verified traveler from Petite Riviere

Centrally located for access to shopping and UPEI

Posted Dec 14, 2016
Room upgrade made for a more enjoyable 8 day stay. Location, parking, free wi-fi and bkfst. Go Green program also a plus. Friendly staff
Comment from Hotel Management
Dec 18, 2016 by Keith GM, Hotel Management
Hi Cam, we are so pleased you choose us for your 8 day in Charlottetown and that you enjoyed your stay. We do hope to see you again soon and wish you all the best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice week

Posted Dec 13, 2016
Very good but during parties a bit loud and hard to find parking . Front desk knowledgeable about everything from the ferry to road conditions
Comment from Hotel Management
Dec 13, 2016 by Keith GM, Hotel Management
Thank you for choosing the Rodd Royalty for your week long stay, we truly appreciate your feedback and comments as it helps us look at areas for improvement and praise our team for a job well done. Thank you again and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016
The beds are really comfortable and the breakfast was delicious.
Comment from Hotel Management
Nov 28, 2016 by keith GM, Hotel Management
We are so pleased you enjoyed your stay with us, always a pleasure to hear of a great sleep and and great breakfast to set you up for the day. Thank you again from the team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Comfy and convenient

Posted Nov 27, 2016
Wow the hospitality here was amazing, all staff were so friendly and helpful. Lynn, Angie, Nick and Jonathan were especially awesome! Room was very comfy and hotel is convenient for shopping, driving out to other parts of the island and is a very short drive to downtown. Restaurant at the hotel is a hidden gem, the food was outstanding! Felt like home for me by the time left, I will definitely stay here again.
Comment from Hotel Management
Nov 28, 2016 by Keith GM, Hotel Management
Hello Jen so pleased you choose the Rodd Royalty for your home from home and so happy you enjoyed your stay with us. Lynn, Angie, Nick and Jonathan are truly assets to our team and ambassadors of Rodd Hotels and Prince Edward Island. Safe travels and we hope to see you a gain soon.
2 out of 5
by A verified traveler

5 min from airport

Posted Nov 17, 2016
Pros: Nothing
Cons: The above
They put us in a room above the kitchen. An exhaust fan rumbled loudly all night long to the point where it actually vibrated the bed. There was outdoor lights that cast light on to the beds. The curtains were only decorations and could not be closed to block the light. When the kitchen closed at 1000pm all we can here was the banging off pots and pans as the cooks cleaned up. Horrible night.
Comment from Hotel Management
Nov 19, 2016 by ksamuel@roddhotelsandresorts.com, Hotel Management
We are sorry for a less than satisfactory stay with us and thank you for bringing you concerns to our attention. This will help us look into and improve our current services and standards for future guests. We do hope you will stay with us on your next trip to Charlottetown.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. John's, NL

Everything was as advertised

Posted Nov 14, 2016
Pros: Staff, rooms, clean
Location: Everything in Charlottetown is within an easy drive
A quality establishment. Then said we had booked their motel wing but they put us in the main hotel which was far more convenient as we wanted to use the pool which we did. There is nothing negative to say. Perhaps the window sills could use a paint touch up.
Comment from Hotel Management
Nov 15, 2016 by Keith GM, Hotel Management
Hello Leonard, thank you for choosing the Rodd Royalty for your recent stay in Charlottetown, we are so pleased you enjoyed your stay and thank for your feedback as it is truly appreciated by the team. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable!

Posted Oct 28, 2016
Pros: Lots of parking.
Cons: Elevation upgrade in 2017 will be done. It was the only thing that could be improved though not bad.
Location: In the heart of the city.
We were very impressed with the staff! Great Atlantic Canada smiles and anxious to make our stay enjoyable.
Comment from Hotel Management
Oct 28, 2016 by Keith GM, Hotel Management
We are so pleased you had an enjoyable stay with us, are team works hard each day and truly love there hotel. There smiles are a little bigger today with your feedback, thank you and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

There for business

Posted Oct 28, 2016
The room was excellent , a few issues with the card lock on the doors didn't seem to work well it took several times to slide it in and out every time I went to go in to the room
Comment from Hotel Management
Oct 28, 2016 by Keith GM, Hotel Management
Thank you for your feedback and comments concerning your stay. We are pleased you enjoyed your room and stay and thank you for your letting us know about the door lock. Safe travels and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Rodd Royalty Inn Charlottetown, PEI

Posted Oct 19, 2016
Pros: We liked the size of the room and that it had a fridge, accommodating and friendly staff and that it had breakfast included which were very good.
Cons: See above note re: my experience.
Location: Charlottetown Centre of the Arts is nearby. There are many great restaurants, shopping, outlet stores, walking trails
We enjoyed our stay at the Rodd's Royalty Inn. They have done a pretty good job at updating but because it is an older building there are a lot of extension cords to hook things up. They had scent defuser in an outlet to disguise the smells, I guess. (With allergies / no scent tolerance this seems a bit outdated these days) unplugged it while I was there. There was a lot of humidity with condension on the windows under the heavy curtains. The fan in the bathroom didn't seem adequate to remove the moisture when the shower was used. The bathroom door was sticking as welll...hard to open. These are minor things but could be corrected. On the other hand the breakfasts were great! The staff were accommodating and friendly. We enjoyed our stay.
Comment from Hotel Management
Oct 26, 2016 by Keith GM, Hotel Management
Hi Betty Ann thank you for your kind review and providing use with valuable feedback, this is very important to us and we look at ways to improve and better serve our guests in the future. Thank you again d we hope to see you again soon.