Ratings based on 181 Verified Reviews

3.1 out of 5
56% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
All very routine, no complaints. Just a few days of business trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice staff

Posted Mar 4, 2018
Hotel was nice , rooms need a little work , restaurant was perfect . And staff was very nice and pleasant people
Comment from Hotel Management
Apr 10, 2018 by Tammy, Hotel Management
Thank you for letting us know the things you enjoyed with your stay. We are hoping to do renovations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Regular customer

Posted Jan 21, 2018
Warm and spacious room within walking distance of business commitment.
Comment from Hotel Management
Feb 2, 2018 by Tammy, Hotel Management
Thank you for taking the time to let us know you enjoyed your stay.
4 out of 5
by A verified traveler

Cold

Posted Jan 14, 2018 on Hotels
The stay was nice. Customer service was excellent. But the room was very drafty and wouldn't warm up without a small heater brought to the room. Bathroom fan didn't work either.
Comment from Hotel Management
Feb 2, 2018 by Tammy, Hotel Management
I am sorry to hear that your stay wasn't 100%. We will look into the concerns.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Dec 21, 2017
Stayed here a few times. Great place to stay. I strongly recommend to stay here, great restaurant downstairs for some good food.
Comment from Hotel Management
Dec 27, 2017 by Heidi , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Nelson BC

Nice place, and convenient

Posted Oct 31, 2017
Place is clear. Staff are great and professional. Location is convenient as its right next to the Greyhound Depot.
Comment from Hotel Management
Dec 12, 2017 by Tammy, Hotel Management
Thank you for letting us know how you enjoyed your staff. We are delighted that the staff were a highlight of your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego Ca

Good location

Posted Sep 29, 2017 on Orbitz
Close to shopping and airport/ferry shuttles, Nice view from some rooms. All appear to have balconies. No furniture on the balconies.
3 out of 5
Recommended
for Everyone
by A verified traveler from north van

Posted Sep 28, 2017
Good value. Nice staff. Will be back again. Good breakfast in the hotel restaurant
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Convenient and comfortable

Posted Sep 17, 2017
Pros: well located downtown
Cons: a little maintenance needed...eg drapes not closing
Location: lots of shops, restaurants within walking distance
Well located next to the shuttle from the airport. Restaurant was pleasant and opened until 9 pm Could do with a little maintenance (elevator initially had problems, drapes in bedroom wouldn't close. staff extremely friendly & helpful
3 out of 5
by Diane

Posted Sep 8, 2017 on Hotels
It's was good service, could be some updates , like A/C and light out on patio ,