Ratings based on 181 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Posted Apr 16, 2018
All very routine, no complaints. Just a few days of business trip.
Recommended
for Everyoneby A verified traveler
Very nice staff
Posted Mar 4, 2018Hotel was nice , rooms need a little work , restaurant was perfect . And staff was very nice and pleasant people
Comment from Hotel Management
Apr 10, 2018 by Tammy, Hotel Management
Thank you for letting us know the things you enjoyed with your stay. We are hoping to do renovations.
Recommended
for Everyoneby A verified traveler
Regular customer
Posted Jan 21, 2018Warm and spacious room within walking distance of business commitment.
Comment from Hotel Management
Feb 2, 2018 by Tammy, Hotel Management
Thank you for taking the time to let us know you enjoyed your stay.
by A verified traveler
Cold
Posted Jan 14, 2018 on HotelsThe stay was nice. Customer service was excellent. But the room was very drafty and wouldn't warm up without a small heater brought to the room. Bathroom fan didn't work either.
Comment from Hotel Management
Feb 2, 2018 by Tammy, Hotel Management
I am sorry to hear that your stay wasn't 100%. We will look into the concerns.
Recommended
for Everyoneby A verified traveler
Nice hotel!
Posted Dec 21, 2017Stayed here a few times. Great place to stay. I strongly recommend to stay here, great restaurant downstairs for some good food.
Comment from Hotel Management
Dec 27, 2017 by Heidi , Hotel Management
Thanks for staying with us. We appreciate your feedback!
Recommended
for Everyoneby A verified traveler from Nelson BC
Nice place, and convenient
Posted Oct 31, 2017Place is clear. Staff are great and professional. Location is convenient as its right next to the Greyhound Depot.
Comment from Hotel Management
Dec 12, 2017 by Tammy, Hotel Management
Thank you for letting us know how you enjoyed your staff. We are delighted that the staff were a highlight of your stay.
Recommended
for Everyoneby A verified traveler from San Diego Ca
Good location
Posted Sep 29, 2017 on OrbitzClose to shopping and airport/ferry shuttles, Nice view from some rooms. All appear to have balconies. No furniture on the balconies.
Recommended
for Everyoneby A verified traveler from north van
Posted Sep 28, 2017
Good value. Nice staff. Will be back again. Good breakfast in the hotel restaurant
Recommended
for Everyoneby A verified traveler from Calgary
Convenient and comfortable
Posted Sep 17, 2017
Pros: well located downtown
Cons: a little maintenance needed...eg drapes not closing
Location: lots of shops, restaurants within walking distance
Well located next to the shuttle from the airport. Restaurant was pleasant and opened until 9 pm
Could do with a little maintenance (elevator initially had problems, drapes in bedroom wouldn't close.
staff extremely friendly & helpful
by Diane
Posted Sep 8, 2017 on Hotels
It's was good service, could be some updates , like A/C and light out on patio ,