Ratings based on 916 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Very Good!

Posted Oct 19, 2017
Staff very nice. Room clean. Food is good. I like this hotel. Warm and sweet.
Comment from Hotel Management
Oct 20, 2017 by ShernaF, Hotel Management
Dear Sophia, Thank you for being our guest. We are pleased to learn that the staff were very nice and I am happy to know you felt warm & sweet at our hotel. Yours in Hospitality, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Nice appearance, but not all good.

Posted Oct 15, 2017
Pros: Appearance, location, had full dining services, and a small snack area.
Cons: Put in new NORMAL sized toilets. The bathtub is too narrow. FIX room service if they are going to have it.
Although room was nice, spacious, nice closed, drawers, TV, the toilet was so low it hurt to use it. The room service was 40 min late, brought the wrong breakfast, just inefficient. Good location, nice staff.
Comment from Hotel Management
Oct 28, 2017 by FOM, Hotel Management
Dear JC,Thank you for taking the time to send us your comments in regards to your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have shared your feedback with the appropriate hotel team members. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Princeton. Happy Travels
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Cleaning staff

Posted Oct 9, 2017
Towels and wash clothes missing on a daily basis They did not clean tub
Comment from Hotel Management
Oct 31, 2017 by FOM, Hotel Management
Dear Caryl, I Thank you for your valuable feedback and I am very sorry we felt short during your stay. We will definitely work on improving our service. Yours in Hospitality Hotel Management
3 out of 5
by A verified traveler

Posted Sep 28, 2017
Not enough staff no one was at the bar area when we wanted to grab drinks
Comment from Hotel Management
Nov 12, 2017 by FOM, Hotel Management
Dear Guest, Thank you for your valuable feedback. We are very sorry that the bar was short staffed and service was effected due to this fact. We will share your feedback with our team to ensure this is corrected. Happy Travels, Hotel Management
5 out of 5
by MELVIN

Civil Engineer

Posted Sep 16, 2017 on Hotels
You hotel is very family oriented and customer service oriented. My daughter left her favorite blanket and you guys mail it via FedDex very quickly. My folks stay in your hotel and they love it. Thank you!!
Comment from Hotel Management
Oct 31, 2017
Dear Melvin, Thank you for your valuable feedback and I am very happy that you received your daughter's blanket that was left behind. We look forward to your future stays with. Yours in Hospitality Hotel Management
4 out of 5
by Whitney

Posted Sep 16, 2017 on Hotels
Comment from Hotel Management
Nov 12, 2017
Dear Guest, Thank you for being our guest. We look forward to your future stays with us. Happy Travels, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Southington, CT

Great place to stay!

Posted Sep 11, 2017 on Orbitz
Pros: Spaciousness of lobby and overall cleanliness. Bathroom was impeccably clean (which is my biggest requirement).
Cons: Mini-fridge. I brought some beverages with me; it would have been nice to have kept them chilled.
Location: If you can handle the outrageous roads of New Jersey, this hotel is located near a lot of things: Princeton, Sesame Place, Mercer County Park.
I needed a place to stay for the weekend while attending a festival at Mercer County Park. I chose this hotel based on other Orbitz reviews even though it was a longer drive than other accommodations. I'm very happy with my choice. I called ahead because I was going to arrive later for check-in than planned; the hotel clerk was very polite and assured me my room was waiting for me. Check-in was a breeze, the room was incredibly crisp and clean. HUGE television, fully-stocked coffee maker, iron/board, hair dryer, toiletries. I enjoyed the heated indoor pool for a while...also clean and well-kept. Mattress and bedding were super comfortable. My room was made-up perfectly after my 1st night's stay. I returned to the hotel late for my 2nd night's stay and the (SO friendly) front desk clerk provided me with delivery menus of local restaurants. The walls are a little thin; I heard the neighbors talking to housekeeping and the running water of their shower/toilet vibrated the walls of my room. Checkout was super speedy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Weekend Stay

Posted Sep 11, 2017 on Orbitz
Close location to Princeton. Clean facilities. Free shuttle to/ from train station and local town.
Comment from Hotel Management
Oct 28, 2017 by FOM, Hotel Management
Dear AV, Thank you for choosing to stay at our hotel. We value your feedback and look forward to your return. Yours in Hospitality, Sherna Fernandes
2 out of 5
by Gregory

Not pleasant

Posted Sep 8, 2017 on Hotels
Its ok you asked me my opinion
5 out of 5
by A verified traveler

Amazing

Posted Sep 1, 2017 on Hotels
It was amazing and breakfast was wonderful. Services was great as well
Comment from Hotel Management
Oct 28, 2017
Dear Guest, We thank you for your review and we look forward to your return. Yours in hospitality, Hotel Management