Ratings based on 901 Verified Reviews

4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from kensington

Nice hotel convenient place to stay

Posted Nov 13, 2017
Clean and beautifully decorated throughout hotel. Convenient to a strip mall.
Comment from Hotel Management
Nov 14, 2017 by FOM, Hotel Management
Dear Dawn, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Happy Travels. Sherna Fernandes
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near Princeton

Posted Nov 8, 2017
Pros: Very clean and seemed very high end at a reasonable price
Location: Princeton University
Excellent no problems whatsoever I recommend highly
Comment from Hotel Management
Nov 8, 2017 by FOM, Hotel Management
Dear Guest, Thank you for choosing to stay with us. We are pleased to learn that you enjoyed our clean high end hotel. We look forward to your return, Yours in Hospitality, Sherna Fernandes
4 out of 5
Recommended
for Everyone
by A verified traveler from Hacienda Heights

Friendly and helpful staff.

Posted Oct 31, 2017
Assistance with wifi connections. Printing out boarding passes. Great cookies.
Comment from Hotel Management
Oct 31, 2017 by FOm, Hotel Management
Dear Robert, We are pleased you enjoyed our friendly & helpful staff and the warm cookies. Yours in Hospitality Hotel Management
1 out of 5
by A verified traveler from Seattle, WA

There are better options

Posted Oct 26, 2017
1) The hotel is outdated. 2) The room was not clean; there were make up stains on the walls and the carpets were still dirty. 3) At times, there was a heavy urine smell through the entire floor. 4) Last, we specifically left the do not disturb sign on while we left so no one would enter the room. When we got back midday, the room was open and the excuse I was given was “there was a sign, so we were checking”.
Comment from Hotel Management
Oct 28, 2017 by FOM, Hotel Management
Dear Chris, Thank you for taking the time to send us your comments in regards to your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Princeton. Yours in Hospitality, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Super nice and helpful staff!

Posted Oct 19, 2017
Very friendly and efficient staff at the fromt desk and in the restaurant. Clean, comfortable rooms. Very pleasant stay.
Comment from Hotel Management
Oct 20, 2017 by shernaf, Hotel Management
Dear Guest, We are very pleased to hear that you had a super nice staff and enjoyed our amenities and helpful service. Yours in Hospitality, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Very Good!

Posted Oct 19, 2017
Staff very nice. Room clean. Food is good. I like this hotel. Warm and sweet.
Comment from Hotel Management
Oct 20, 2017 by ShernaF, Hotel Management
Dear Sophia, Thank you for being our guest. We are pleased to learn that the staff were very nice and I am happy to know you felt warm & sweet at our hotel. Yours in Hospitality, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Nice appearance, but not all good.

Posted Oct 15, 2017
Pros: Appearance, location, had full dining services, and a small snack area.
Cons: Put in new NORMAL sized toilets. The bathtub is too narrow. FIX room service if they are going to have it.
Although room was nice, spacious, nice closed, drawers, TV, the toilet was so low it hurt to use it. The room service was 40 min late, brought the wrong breakfast, just inefficient. Good location, nice staff.
Comment from Hotel Management
Oct 28, 2017 by FOM, Hotel Management
Dear JC,Thank you for taking the time to send us your comments in regards to your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have shared your feedback with the appropriate hotel team members. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Princeton. Happy Travels
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Cleaning staff

Posted Oct 9, 2017
Towels and wash clothes missing on a daily basis They did not clean tub
Comment from Hotel Management
Oct 31, 2017 by FOM, Hotel Management
Dear Caryl, I Thank you for your valuable feedback and I am very sorry we felt short during your stay. We will definitely work on improving our service. Yours in Hospitality Hotel Management
3 out of 5
by A verified traveler

Posted Sep 28, 2017
Not enough staff no one was at the bar area when we wanted to grab drinks
Comment from Hotel Management
Nov 12, 2017 by FOM, Hotel Management
Dear Guest, Thank you for your valuable feedback. We are very sorry that the bar was short staffed and service was effected due to this fact. We will share your feedback with our team to ensure this is corrected. Happy Travels, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
the hotel was beautiful,the stuffs were friendly i love it