Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great location Easy access from interstate

Posted Jul 4, 2015
Pros: Good rate
Cons: Needs good cleaning and new hallway carpet
Location: New River George and Sandstone Falls
Room not cleaned very well. Don't think it was vacumened all week . Looked like mold in shower. Toiletries not left three times. Staff was pleasent and friendly.
Comment from Hotel Management
Jul 8, 2015 by Doreen Koen, Hotel Management
Thank you for commenting on your recent stay at our hotel. We appreciate all feedback, and we take very seriously your observations. We pride ourselves in providing our guests with clean guestrooms, a good breakfast, and professional service from our friendly staff. Feel assured that your comments have been shared with staff and have been thoroughly evaluated.
Comment from Hotel Management
Jul 8, 2015 by Doreen Koen, Hotel Management
Thank you for commenting on your recent stay at our hotel. We appreciate all feedback, and we take very seriously your observations. We pride ourselves in providing our guests with clean guestrooms, a good breakfast, and professional service from our friendly staff. Feel assured that your comments have been shared with staff and have been thoroughly evaluated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Princeton, WVA

Nice bathroom shower.

Posted Jun 22, 2015
We loved the walk in shower and the beds were comfy. Even the sleep sofa was comfy. The breakfast leaves a little to be desired. The staff were very friendly.
Comment from Hotel Management
Jun 30, 2015 by Doreen Koen, Hotel Management
Thank you for commenting on your recent stay at our hotel. We appreciate all feedback, and we take very seriously your observations. We are so glad you found our hotel and staff to be very pleasant! We appreciate you taking the time to provide us a great response and we look forward to serving you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marietta, GA

Wonderful hotel

Posted Jun 15, 2015
The hotel was perfect. It was clean, convenient to everything. The staff couldn't have been nicer. I would recommend this hotel to anyone.
Comment from Hotel Management
Jun 19, 2015 by Doreen Koen, Hotel Management
It's always a pleasure to hear when the warm services of our team sets the tone for such an enjoyable stay, and we're pleased that these resonated so consistently throughout your own. We are proud to have staff that makes our guests feel welcomed.We are looking forward to having you stay with us again!
2 out of 5
by A verified traveler from Ohio

Posted Jun 6, 2015
Personnel were not friendly or helpful. Acted as if they did not like their job. Breakfast hours were too short. We did not get any breakfast at motel. The room was small and not very clean.
Comment from Hotel Management
Jun 16, 2015 by Doreen Koen, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 26, 2015 on Hotels
Comment from Hotel Management
Jul 11, 2015 by Doreen, Hotel Management
Thank you so much for your five star review. We are so delighted that you enjoyed your stay with us and we look forward to serving you in the future!
4 out of 5
Recommended
for Couples
by Gary from Sharon, PA

Worth the money

Posted Apr 26, 2015 on Hotels
Room was a little small, better to get the suite for small extra money, has a sofa.
Comment from Hotel Management
Jul 11, 2015 by Doreen, Hotel Management
Thank you so much for choosing our hotel and taking the time to comment on your stay. We strive for a positive experience for all of our guests and we are very pleased to hear we delivered. It was a pleasure having you. Til we see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel...

Posted Apr 22, 2015
I stayed at this hotel right at two weeks... My family lives less than 30 minutes from the hotel, and we needed a place to stay while our new home was being put together. The hotel was very comfortable, and close enough to everything we needed. The staff is very friendly and was helpful in everything we needed. The breakfast served is one of the best I've ever had at a hotel. I would recommend this hotel to anyone needing a place to stay in Princeton.
Comment from Hotel Management
Apr 24, 2015 by Doreen Koen, Hotel Management
Thank you so much for sharing your comments about our hotel. We value your feedback and we were so happy to hear you enjoyed your stay with us! Your comments about our wonderful staff and clean room are passed along to the staff to encourage them to continue providing exceptional service to each of our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel...

Posted Apr 16, 2015
Nice, convenient hotel. Great breakfast. Very helpful staff.
Comment from Hotel Management
Apr 20, 2015 by Doreen, Hotel Management
Thank you for reviewing your stay with us! I am happy to hear my staff was friendly and accommodating. My entire staff takes pride in what they do and I certainly hope that every guest can benefit from our hard work. We appreciate your feedback and will use your comments and survey responses to help improve the work we do. Thank you once again and I hope to see you again in the near future.
5 out of 5
Recommended
for Couples
by Keith

Posted Mar 3, 2015 on Hotels
Comment from Hotel Management
Jun 20, 2015 by Doreen, Hotel Management
Thank you for reviewing your recent stay with us. Your ratings will serve as an incentive to my entire staff to keep up the good work. Your opinion is valued greatly as a Choice Hotel guest and we appreciate your continued loyalty. I hope you enjoyed your trip and we look forward to seeing you again.
4 out of 5
Recommended
for Families
by George from Marion, SC

Ski trip

Posted Mar 3, 2015 on Hotels
The hotel was very nice. It was up to date.
Comment from Hotel Management
Jun 20, 2015 by Doreen, Hotel Management
Thank you for your review about our hotel. I am glad we were able to provide good customer relations through our wonderful staff and provide you a comfortable stay in our newly renovated rooms. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.