Suite, 2 Bedrooms (Loft) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews of Sonesta ES Suites South Brunswick - Princeton

3 out of 5
Sonesta ES Suites South Brunswick - Princeton
4225 US Highway 1, Monmouth Junction, NJ

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nollan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, definitely planning on staying here again
Stayed 3 nights in Mar 2024

10/10 Excellent

Chynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 4 nights in Mar 2024
Response from Sonesta ES Suites South Brunswick on Mar 25, 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Lenae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms and close to near by restaurants and shopping. I would definitely stay at this location again.
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites South Brunswick on Mar 25, 2024
Thank you for the great rating! We can't wait to host you again soon for another amazing experience! Have a fantastic day!

8/10 Good

Smitha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room, 1112, had a moldy smell. Even though the beds and pillows were really good and comfortable, the smell bothered me throughout my stay. I couldn't sleep properly. Bathrooms were clean. There was no dishwashing liquid to hand wash the glasses. Sorry for leaving it in the sink. Breakfast was nice. Overall, we loved our stay at Sonesta suites.
Stayed 1 night in Mar 2024
Response from Sonesta ES Suites South Brunswick on Mar 19, 2024
We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 2 nights in Feb 2024
Response from Sonesta ES Suites South Brunswick on Mar 19, 2024
We're thrilled your time at The Sonesta ES Suites South Brunswick was so amazing! We endeavor to go above and beyond to ensure our guests have a great experience. They are important members of our team!We look forward to hosting you again soon for another fantastic experience!

6/10 Okay

Nakiya

Liked: Cleanliness
Disliked: Amenities
No free breakfast. No free bottle of wine. Staff did not explain any amenities
Stayed 2 nights in Mar 2024
Response from Sonesta ES Suites South Brunswick on Mar 12, 2024
It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the best service. We do offer complimentary breakfast daily.We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Good

Adwoa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved having a full kitchen, and the staff was warm and welcoming.
Stayed 4 nights in Feb 2024
Response from Management on Feb 22, 2024
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.

10/10 Excellent

Maria, Hartford

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen, comfortable beds and spacious with tv.
Stayed 2 nights in Feb 2024
Response from Management on Feb 19, 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon! Thank you for the wonderful review!

4/10 Poor

Joseph

People barbecued under my sister’s room at 10:30 at night smoke filled her room. She wasn’t happy
Stayed 2 nights in Feb 2024
Response from Management on Feb 19, 2024
It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the best service. Your feedback regarding our check-in system is much appreciated.We do hope you give us another opportunity to share a more positive experience with you soon

10/10 Excellent

Jessen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swell
Stayed 2 nights in Feb 2024
Response from Management on Feb 19, 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon! Thank you for the wonderful review!

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The size and condition are very good for the price.
Stayed 2 nights in Feb 2024
Response from Management on Feb 19, 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon! Thank you for the wonderful review!

10/10 Excellent

Asya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ever .
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on Feb 15, 2024
Than you for the FANTASTIC rating Asya, we look forward to your return.

10/10 Excellent

Delilah Ambrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on Mar 22, 2024
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic! We're thrilled you enjoyed our hotel so much. We can't wait to see you again soon so we can share another amazing experience with you!Have a beautiful day!

10/10 Excellent

carlotta

Traveled with partner
Was not the same. Wondering are pets staying in a certain area of the apartment complex?
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on Feb 8, 2024
Thank you Carlotta for the fantastic rating!In regards to our pets yes, we do have pets designated in certain buildings and rooms.We look forward to your return!

10/10 Excellent

Maia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come again thank you
Stayed 1 night in Jan 2024
Response from Sonesta ES Suites South Brunswick on Feb 6, 2024
Thanks for the excellent review!We're delighted your time at The Sonesta ES Suites South Brunswick was so outstanding as providing our guests with an excellent experience is very important to us. We look forward to hosting you again soon for another fantastic experience.Have an amazing day!

10/10 Excellent

LAURENCE

Liked: Cleanliness
Actually, not there very long just slept four hours as my plane was seven hours late
Stayed 1 night in Feb 2024
Response from Sonesta ES Suites South Brunswick on Feb 6, 2024
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic! We're thrilled you enjoyed our clean rooms so much. We strive for excellence and your praise for our helpful staff lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!Have a beautiful day!

10/10 Excellent

Vivek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites with all the basic amenities that a traveler would need for extended (week or longer) stay.
Stayed 5 nights in Jan 2024
Response from Sonesta ES Suites South Brunswick on Feb 6, 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sonesta ES Suites South Brunswick on Feb 6, 2024
We appreciate you taking the time to share your feedbackIt's disheartening your stay with us was disappointing. We hope to host you again soon for a more positive experience.

10/10 Excellent

Shauntae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on Jan 17, 2024
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic! We're thrilled you enjoyed our clean rooms so much. We strive for excellence and your praise for our helpful staff lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!

6/10 Okay

alina

Stayed 2 nights in Jan 2024
Response from Sonesta ES Suites South Brunswick on Jan 17, 2024
Thank you for sharing your thoughts with us.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

6/10 Okay

naren

Business traveler
property is good but breakfast is bad
Stayed 1 night in Dec 2023
Response from Sonesta ES Suites South Brunswick on Jan 3, 2024
We appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

Sara

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on Jan 3, 2024
Thank you for sharing your perfect rating with us!It's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

6/10 Okay

Kelly

Stayed 3 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on Jan 3, 2024
We appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

6/10 Okay

Karen

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
For Every needs you need to walk all the way to the front desk. Mean while the front desk is far far away and super cold outside… plus they only leave you with (1) toilet paper for the whole week. I wish they can accommodate the services of need instead having customers walk in the cold. Plus breakfast is super simple and no flavor and employees have attitude
Stayed 7 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on Dec 26, 2023
Dear Karen, We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Please note that housekeeping services are every 3 days. You can always request items by calling the Front Desk during housekeeping hours and they can accommodate any requests you may have.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 4 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on Feb 6, 2024
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

luis

Stayed 1 night in Dec 2023
Response from Management on Dec 26, 2023
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Terrible

Frankie

Stayed 1 night in Dec 2023
Response from Sonesta ES Suites South Brunswick on Jan 12, 2024
Thank you for you review.

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, staff & service
Shortly upon arriving in our room, I receive a phone call on the hotel room phone that they gave us the wrong room and I had to come back to the lobby to receive new keys. After getting assigned a second room and moving all our belongings, we find the bathtub full of dirty water and the room smells. I call the front desk they have me come back a third time for a new room. The third room was fine. I know they say the third time is the charm, but it shouldn’t be for a hotel room. Will not stay here again.
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 25, 2023
Dear Justin,Thank you for bringing your concerns to our attention. Though we are glad you gave us a chance to get it right in the end, we regret the inconveniences you encountered beforehand. Rest assured, your feedback is important to us and will be shared with the respective teams as we ensure we uphold our standards across the board. We hope to welcome you back someday for a better, seamless experience.

10/10 Excellent

Kelesy

Traveled with pets
Stayed 7 nights in Dec 2023
Response from Management on Dec 18, 2023
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing

10/10 Excellent

Sarah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will comeback
Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
Thanks for the wonderful review!We're thrilled you had such a fantastic stay at The Sonesta ES Suites South Brunswick! We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!Happy Holidays.

4/10 Poor

Mariusz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bugs and a run down property
Biggest issue were the bugs. We stayed with the kids for 10 days and everyday there were small roaches in the room and particularly in the kitchen. On the floor, on the carpet, even on the window blinds. I did receive an offer to switch rooms, but after seeing the alternative room and how dingy and run down it was (equally so to our current room) I didn't even bother lugging all of our luggage over as I expected more of the same. I was also offered to fumigate the room, but given we had 2 small children with us this was not an option. I bough some roach traps at a local home depo and we managed through while keeping all of our food sealed and killing any bugs we saw. Big disappointment not only in the roaches, but just how run down and poorly maintained the property was. The one savings grace was that the staff was actually quite pleasant.
Stayed 11 nights in Nov 2023
Response from Guest Relations on Dec 12, 2023
The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our housekeeping and pest control teams look into your comments further. Please consider giving us another chance soon, we know that we can impress you.

10/10 Excellent

Katina

Stayed 2 nights in Dec 2023
Response from Sonesta ES Suites South Brunswick on Dec 26, 2023
Thank you for the wonderful rating. We look forward to welcoming you back soon.

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quiet place to stay. Staff was excellent! Beds were nice and comfy
Stayed 2 nights in Dec 2023
Response from Management on Dec 6, 2023
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 26, 2023
Thank you for the 5 out of 5 rating!We're thrilled to see how much you enjoyed staying at The Sonesta ES Suites South Brunswick. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Terrible

Bridget

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Better accommodating with concerns room quality
Stayed 7 nights in Nov 2023
Response from Sonesta ES Suites South Brunswick on Nov 24, 2023
We appreciate you taking the time to share your feedback.It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

Shuanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sonesta ES Suites South Brunswick on Nov 22, 2023
Thank you for the fantastic review Shuanda!

10/10 Excellent

Misun

Stayed 1 night in Nov 2023
Response from Sonesta ES Suites South Brunswick on Nov 22, 2023
Thank you for the fantastic review Misun!

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute. I loved the separate buildings. It felt more like a condo than a hotel. The kitchen and the bathroom were huge.The little balcony was nice too.
Stayed 2 nights in Nov 2023
Response from Sonesta ES Suites South Brunswick on Nov 13, 2023
Dear Tammy,Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic! We're thrilled you enjoyed our rooms so much and appreciated the separate buildings. We strive for excellence and your praise for our helpful staff lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!Have a beautiful day!

4/10 Poor

Bilal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Sonesta ES Suites South Brunswick on Dec 5, 2023
We appreciate the time you've taken to leave us your feedback. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok, clean and quiet. Helpful and friendly staff. Breakfast was poor.
Stayed 1 night in Nov 2023
Response from Sonesta ES Suites South Brunswick on Nov 13, 2023
Dear David, t's wonderful to see how much you appreciated your time at The Sonesta ES Suites South Brunswick! We want everyone to feel right at home.Its unfortunate that breakfast didn't meet your expectations.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and easy to access from the road
Stayed 1 night in Nov 2023
Response from Sonesta ES Suites South Brunswick on Nov 18, 2023
Thank you for your review Ms. Carmen, We truly appreciate you taking the time.looking forward to your next return,

8/10 Good

Sara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed my stay
Stayed 2 nights in Oct 2023
Response from Sonesta ES Suites South Brunswick on Nov 9, 2023
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic!

4/10 Poor

Stephanie

Business traveler
Disliked: Property conditions & facilities, room comfort
Low income housing and hotel
Not a great place to stay. Buildings are separated. U walk outside for everything. The door tag states they are coming in room no matter what. Talk about invasion of privacy. Alot of sketchy people actually live there. Did not feel safe
Stayed 7 nights in Oct 2023
Response from Sonesta ES Suites South Brunswick on Nov 9, 2023
It's unfortunate your stay in our hotel didn't exceed your expectations. We are hotel that has multiple buildings. All hotels worldwide have a Do not disturb sign that you can always put on your door.

8/10 Good

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sonesta ES Suites South Brunswick on Nov 9, 2023
Thank you for the wonderful review!It's outstanding your time at The Sonesta ES Suites South Brunswick was so fantastic!

10/10 Excellent

Cheng T

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean rooms. Exceedingly friendly and helpful staffing.
Stayed 3 nights in Oct 2023
Response from Sonesta ES Suites South Brunswick on Oct 31, 2023
Thank you for the fantastic review Cheng T!We look forward to welcoming you back in the future!

6/10 Okay

Erica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
They make you pay $50 for early arrival which I guess isn't too bad but the breakfast "buffet" was very limited and the milk, apple juice, that kind of stuff was put in unmarked containers and laid on ice which was okay? The rooms were small but with a kitchen, living room, and two beds it was made to look big and was cozy. You couldn't bring breakfast to your room which is inconvenient given they stopped breakfast at 930am. We felt safe and no one bothered us. The room looked clean and the bathroom was pretty big given what a lot of hotels give you. I'd say the biggest problem was the breakfast selection and breakfast times which even then it was free so
Response from Sonesta ES Suites South Brunswick on Oct 21, 2023
Dear Erica,Thank you for sharing your thoughts with us.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns about breakfast. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came for the birth of my grandchild. We had to switch our reservations several times and the hotel was very accommodating. Everything was lovely during our stay.
Stayed 3 nights in Oct 2023
Response from Sonesta ES Suites South Brunswick on Oct 21, 2023
Thank you for sharing your perfect rating with us!Congratulations on the birth of your grandchild!We are so happy that you appreciated your time at The Sonesta ES Suites South Brunswick! We are so happy we were able to accommodate you.We look forward to sharing another amazing experience with you soon!

8/10 Good

Elizabeth

Traveled with partner
Liked: Staff & service, amenities
This place needs a lot of care. It’s clearly not in good condition. There were so many things broken, stained & ripped in the room. And the headboard had a big head stain on it.
Stayed 2 nights in Oct 2023
Response from Sonesta ES Suites South Brunswick on Oct 16, 2023
Thank you for sharing your thoughts with us.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service
Our stay at Sonesta was ok. The property is tired and our room had an unusual smell when we first walked in. Only a handful of channels on the TV worked. The phone was flashing (voicemail) but there wasn’t a voicemail (kind of annoying all night). There was a bulb out in our bathroom and some of the trim was peeling. Skip breakfast — everything is stale and bland. I was surprised that we didn’t get housekeeping during our 4 night stay. There was a laundry bin in the hall that said “dirty linens” during our entire stay… kind of gross. That said, the room was spacious and comfortable and was clean upon arrival. It looked like the linens and furniture were recently upgraded, so that was nice. In summary, you get what you pay for at this hotel.
Stayed 4 nights in Sep 2023
Response from Sonesta ES Suites South Brunswick on Oct 11, 2023
We appreciate the feedback,It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sonesta ES Suites South Brunswick on Oct 6, 2023
Thank you Anthony for fantastic rating! We look forward to welcoming you back soon!