Ratings based on 157 Verified Reviews

3.9 out of 5
86% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
for Couples
by Stephen S.

Condo not a hotel

Posted Dec 23, 2014 on Orbitz
The location and view were spectacular. The condo was nicely equipped. It could use some updating but was certainly more than adequate for our needs and was affordable. There is no signage for the Castle at Princeville which makes it extremely difficult to find. Much driving around. Please be aware this is not a serviced hotel. It is a Condominium with no service.
5 out of 5
by Mark from El Dorado Hills

Great Views of Honalea Bay

Posted Nov 27, 2014 on Hotels
What a great place to stay. The view of the lanai was spectacular. We could see all of Honalea Bay and a beautiful sunset every night. I would definitely go back and stay for a longer time. Had a hard time finding the place initially because the name had change from Castle to Hali Kae (I believe that was the name). They had merged the two condo units. Good thing we had the address. Other than that the place was great@!
4 out of 5
for Getaway With Friends
by littlewing555


Posted Oct 22, 2014 on Orbitz
Good stay. Could have been cleaner. Patio furniture had layers of dirt and all the cabinetry was sticky. Great staff though.
5 out of 5
for Everyone
by A verified traveler

Looks like heaven. a bit humid

Posted Aug 5, 2014
Everything was excellent. I would have called heaven if we had the A/c in the unit. But, still all worth.
2 out of 5
by Jon from Seattle, WA

Aging condo, minimal features, hidden fees.

Posted May 20, 2014
Pros: The location was OK. Princeville is kind of boring, but you do get access to the private "beach" which is nice, and a short drive to better beaches.
Cons: The place needs a full overhaul, or the price needs to be much better. Access to the pool would have helped a little.
Location: Hanalei Bay is great, Hanakapa'ai is about 30 minutes drive and totally awesome. Golfing and other beaches are close.
Despite its billing, don't be fooled. This was an out-of-date condo, clearly not refreshed since the 90s. Buried in trees without any sort of view, expect to be surrounded by neighbors whose every sound can be heard from your bedroom. The furnishings were uncomfortable and smelled stale. Aside from relatively new TVs, and decent WiFi, the rest of the place just looked old, with stains and smells that have apparently been there for decades. All this wouldn't be bad, for the price we thought we were paying, but we were surprised by a $125 cleaning fee -- making the total cost of our 4 night stay, close to $250 a night. We should have just paid another $50 and stayed in a resort, but we thought we'd save money by having our own kitchen. That didn't pan out, because we didn't really want to do anything but sleep in the condo. We spent as much time away from it as we could. There was access to a private beach, but the facility's pool was apparently off-limits. Speaking of sleep: the king size bed was overly soft, and by the end of our stay was leaning toward the wall at about a 30 degree angle, leaving us sliding toward the head board in our sleep.
5 out of 5
by Jane from Melbourne, Australia

Amazing place to stay, awesome views

Posted May 17, 2014 on Hotels
We really enjoyed our time at princeville and the views were amazing of the ocean. So close to the beach.
3 out of 5
by isabella from San Jose

View 5 stars, everything else 1 star (Unit 115)

Posted Feb 3, 2014
Pros: The view is spectacular!
Cons: Everything can be improved...get new frying pans, ones that are not scratched up.
We stayed at Unit 115 at Castle at Princeville (aka Pali Ke Kua, PKK), a one bedroom unit for four nights. The views were spectacular, we had dinner on the lanai enjoying the awesome view. That totally deserve 5 stars, everything else, 1 star at most. These condos were not solidly built, when the people upstairs flushed their toilet, i heard a waterfall. The kitchen had a coffee machine, toaster and blender, but all the pans were scratched up, so we didn't cook. They had an open house in the unit next door, so we decided to take a look and the real estate agent said that the owner made 50k gross last year...i bet i know where that came from...the cleaning fees. Expedia stated that there was a $150 cleaning fee, so i thought that meant there would be someone to take out the garbage everyday or something like that, but no, the cleaning fee is for them to clean up the place after you are gone to get ready for the next person. And we had to take out our own garbage when we left the condo, or we would be charged an extra $50! It is next to impossible to find the rental office to pick up our key, this isn't a hotel or anything like that you have to go to a lock box to pick up your key. When you get to Pali Ke Kua (don't look for Castle at Princeville), look for a building on the right hand side that does not look like living space. When you book thru Expedia, you cannot choose your unit, be warned! There are so many choices in Princeville, will not stay here again
4 out of 5
for Everyone
by Mary from castro valley, calif

The view made it all worthwhile!!

Posted Jan 28, 2014
Pros: The amazing views!!
Cons: The check in process, for sure!! It would be nice if the place was updated too!
Location: Wonderful location! Beaches, tourists sights, golf courses, great restaurants, etc.!!
I was prepared to have a little trouble finding the condo; but didn't expect it to be as difficult as it was. Arriving on a Monday at 3:00 p.m., during the check in time hours, after finally finding the office; it was closed, and the phone number that we had on our reservations did not get us anywhere. We finally got a hold of someone who gave us clearer instructions we found the condo and the lock box with keys and being fustrated with our ordeal we opened the door and the sweeping view of the sea, palm trees and the kauai mountains, made it all worthwhile. What a view!! As I had expected from others reviews, the furnishing were dated, but comfortable. We had a wonderful time sitting outside on the small patio enjoying a glass of wine and taking in the breathtaking views! It was amazing! We were visited every day by a nene geese family, who made it even more special. We will difinitely go back and look forward to staying in #117 again! This time it will be much easier to find!!
4 out of 5
for Everyone
by Myron from Brookeville, MD

Nice condo, beautiful views

Posted Dec 16, 2013
Pros: Nice location
Location: Hike down the cliffs to the Queen's Bath.
We had a 2-bedroom unit with a lovely mountain view from the back patio. If we walked a few hundred yards to the ocean side of the property, there was a gorgeous view of the Halalei bay from the cliffs. There is no AC, so it can get a little warm in the afternoon, but there were ceiling fans. The pool and hot tub were clean and inviting. There was no on-site staff to handle minor issues in the condo (like a toaster that didn't work), but we made a phone call to the rental office and they brought us a new toaster the next day.
4 out of 5
for Everyone
by Tony from Honolulu, HI

Very nice condo on North Shore Kauai

Posted Nov 12, 2013
Pros: Clean, very comfortable, had everything I needed... I would stay there again.
Cons: Besides communication about checking in, it would have been nice to have a pool or use of a pool.
Location: Beach, shopping, site seeing, golf
Very nice condo. Checked in on Sunday and no one was around to help me. Had to ask several people and I happened to find a drop box and instructions on window beside it. Had no idea of what to do for several hours before I got lucky and by chance found what I was suppose to do. Once I obtained the key to the condo, all was good. My only complaint is the poor communication for checking in on Sunday. If someone would have notified me of the checkin process for weekends, that would have been nice. I didn't even know where to go to check in or find the drop box for keys. As far as I knew, there was no go to person for any stay issues.