Ratings based on 143 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent service, good location, but needs refurb

Posted Apr 13, 2018
This hotel has a good location: it is a walking distance from the town centre, but at night the area is quiet as it is mostly offices and hotels. The service we received was excellent, every member of staff we encountered was very polite and helpful, and the suite was cleaned every day to a very high standard. The suites are very well equipped. However, they need refurbishment- the furniture is battered, with scratches and chips, the toilet seat was flimsy, the shower wasn't great, the sofa bed wasn't very comfortable. So overall good experience, but the actual suites need some work.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Nice and quiet suite with good staff

Posted Feb 19, 2018
Pros: Staff and location.
Cons: The beds should be improved, as we got 2 single beds in the room and a really bad sofa bed in the other room.
Location: Really close to restaurants and to one of the main avenues (5 minutes from Av. Liberdade).
Pleasant staff, always willing to be helpful. The suite itself was big enough, providing good comfort for my family (2 adults and 2 kids). Nothing really fancy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Great location

Posted Oct 27, 2017 on Ebookers
Pros: Location
Cons: Update needed
Location: Good breakfast available nearby. Approx €8 for the 3 of us, compared to €18 each at the hotel.
Really good location for walking into city or Metro links. Rooms have good facilities but are quite dated. Cleaning was exceptional. With a bit of refurbishment ie get rid of the faded sofas and fix the kitchen sliding screen, this could be a very good property.
5 out of 5
by Willie

Fantastic

Posted Oct 8, 2017 on Hotels
Very good location rooms comfortable.Make sure You visit the roof top bar next door in hotel
5 out of 5
by maria

Posted Oct 8, 2017 on Hotels
excellent stay
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Apartments at Altis Suites

Posted Jun 9, 2017
Pros: Location, friendly staff, clean and tidy.
Cons: Bathroom design could be improved but nothing major.
Location: Great location - you can walk to Parca Marques de Pombal where all the open top tour buses leave ( a great way to see the city).
Great location near the centre of town, near the metro and supermarket close by. The apartment was spacious, clean, very quiet and with comfortable beds. The living room and kitchen area were well equipped. The staff went out of their way to help us, and were very polite and courteous.
5 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
Lisbon is an under rated location. Really enjoyed the variety of restaurants and the different places to visit. Local transportation abundant and cheap even to further out areas.
5 out of 5
by A verified traveler

Valuable hotel

Posted Oct 19, 2016 on Hotels
The room is clean and large. However, there is not materical to clean dishes and pots.
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Posted Oct 5, 2016
Pros: HOTEL IS IN A GREAT LOCATION AND ALL STAFF CHEERFUL AND VERY HELPFUL
Cons: ONLY NEGATIVE WAS THE SOFA BED. THIS WAS EXTREMELY UNCOMFORTABLE MATTRESS VERY THIN SO COULD FEEL WOODEN SLATS BENEATH
4 out of 5
by Dan from London

The biggest place I've ever stayed...

Posted Apr 5, 2016 on Hotels
A nice surprise to be upgraded to the penthouse apartment. A huge, beautifully appointed and comfortable suite with all the facilities of the hotel next door.