Ratings based on 123 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean hotel

Posted Feb 12, 2017
Only down side was we were not allowed to bring outside alcohol (in our case it was beer). Which when paying $300+ for one night it did not sit well with us. That was the one and only downfall. Total plus-- you can order beer on the room tv and also check out on the tv. Very convenient!
5 out of 5
Recommended
for Everyone
by A verified traveler

Will stay there again

Posted Feb 1, 2017
Location: The Dakota building is about a mile away and has nice workout facilities and two skating rinks.
Nice hotel. Good value. A bit out of the way, but if you don't mind the drive, it is a good value.
Comment from Hotel Management
Feb 3, 2017 by Hotel Reservations , Hotel Management
Thank you for your response, At Mystic Lake Casino and Hotel we work hard to please our guest, we look forward to seeing you again soon! Again thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Met Brother and sister-in-law

Posted Jan 25, 2017
Pros: The staff were very personable and always nice to have valet parking .
Cons: For the price of the buffet could you at least serve a nice fish ? Like wallet ? pan fried and broiled ! Comfort food ... Hand washing, also
Location: didn't do anything nearby
Met family there before they went south ..... had rooms across the hallway and had a wonderful time visiting. Went down and had a drink at the bar and then went and had the buffet . Gambled for a while and both my sister-in-law and I went to our rooms about 2 hours after eating and our stomachs didn't calm down until the next day . My husband took another hour or so BUT I will tell you we will not be eating that buffet for a while . Beds were not to our liking , felt springs or something .
Comment from Hotel Management
Feb 8, 2017 by Mike, Hotel Management
Hi CB, Sorry for the late response. We work hard here to give every guest a great experience. I am sorry to hear that the Buffet wasn't to your standards. I will relay your information to the manager over there.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

In town for races at Canterbury Park Snocross Race

Posted Jan 16, 2017
enjoy staying here casino is open 24hrs with food available 24/7, do wish more of the restaurants stayed open past 10. convenient to Canterbury Park, nice to have valet parking, rooms updated and spacious
Comment from Hotel Management
Feb 3, 2017 by Hotel Reservations , Hotel Management
Thank you for your response, At Mystic Lake Casino and Hotel we work hard to please our guest, we look forward to seeing you again soon! Again thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
We had to wait about 20 minutes to check in. People were walking around behind the counter that could have helped
Comment from Hotel Management
Feb 4, 2017 by Hotel Reservations , Hotel Management
Thank you for your response, At Mystic Lake Casino and Hotel we work hard to please our guest, we look forward to seeing you again soon! Again thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenience

Posted Jan 13, 2017
This hotel is located on property with the casino so it is convenient. We stayed twice about a month apart. The room was not as clean this time in the bathroom as our first stay. The casino was also less kind taking more of our cash too.
Comment from Hotel Management
Feb 8, 2017 by Mike, Hotel Management
Thank you for staying with us. We appreciate your feedback and will relay your concerns to housekeeping. I hope on your next stay that you will see the improvement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jan 12, 2017
We had a blast. Didn't win anything but we still had fun. Not crazy about the buffet at all. We did order room service our first night. It was a little expensive but really good!
Comment from Hotel Management
Feb 4, 2017 by Hotel Reservations , Hotel Management
Thank you for your response, At Mystic Lake Casino and Hotel we work hard to please our guest, we look forward to seeing you again soon! Again thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2017
I loved the hotel. It was comfy for my friends and I. The staff was really nice to us.
Comment from Hotel Management
Feb 4, 2017 by Hotel Reservations , Hotel Management
Thank you for your response, At Mystic Lake Casino and Hotel we work hard to please our guest, we look forward to seeing you again soon! Again thank you!
2 out of 5
by A verified traveler from doue

Bad hotel to choose

Posted Jan 12, 2017
If your not going to the casino and are passed out this hotel is not for you.. and specially if your not a smoker. Smokes everywhere. People seems nice overall but I got A rude welcome and very not pleasant . Overall I don't recommend this hotel..
Comment from Hotel Management
Feb 8, 2017 by Mike, Hotel Management
Hi Eli, I am sorry to hear of your bad experience. We work hard to make this a valuable experience for all of our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
It was very nice and I would stay there again! It was clean and the staff was very pleasant.
Comment from Hotel Management
Feb 8, 2017 by Mike, Hotel Management
Thank you for your kind words. We work hard to provide our guests with a great experience and appreciate the feedback.