Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Casino Hotel

Posted Sep 19, 2016
The hotel was nice and although it looked attractive, the smoking within the hotel made it have a bad smell in certain areas at certain times.
Comment from Hotel Management
Sep 22, 2016 by Derik, Hotel Management
Thank you for your review! We apologize about the smoke smell in certain areas, and work hard to make sure our air purification takes away as much as the smoke as possible. We hope that you choose to stay with us again!
3 out of 5
by A verified traveler

Posted Sep 17, 2016
Only problem we had was TV remote didn't work so went to front desk. She said she had to call maintenance. Well to make a long story short no one ever showed up. Not happy!!!!
Comment from Hotel Management
Sep 22, 2016 by Derik, Hotel Management
Thank you for your review of Mystic Lake Casino Hotel! We apologize that you did not receive your TV Remote! We have forwarded your comments to the appropriate departments to make sure that this problem does not happen again. Again, we would like to apologize, and hope that you choose Mystic Lake Casino Hotel again for your future getaways!
4 out of 5
by A verified traveler

Posted Sep 12, 2016
Rooms are newly remodeled. Very nice. Quiet & comfortable.
Comment from Hotel Management
Sep 15, 2016 by Derik, Hotel Management
We are glad you enjoyed our newly remodeled rooms! We hope to see you again soon!
5 out of 5
by A verified traveler from Eagan, MN

Beautiful Hotel, Awesome People!

Posted Sep 6, 2016
This hotel was very amazing and beautiful! Friendly staff and the complimentary valet was quick and convenient. We will be back!
Comment from Hotel Management
Sep 15, 2016 by Derik, Hotel Management
Lashawn, we are happy that you enjoyed our hotel! We can't wait to see you back!
5 out of 5
by A verified traveler

Posted Sep 4, 2016
We went to mystic lake to celebrate my daughters birthday and we had a great time! The hotel is so beautiful. Rooms are so amazing and it's definitely a great place to sleep after a long day gambling. We are many times in the cafe right next to the lobby. The food was amazing and the staff were so kind! We will definitely be staying at this hotel more often!!
Comment from Hotel Management
Sep 15, 2016 by Derik, Hotel Management
We are so happy that you chose to spend your daughters birthday with us! We strive to make every stay enjoyable, and we are glad we could make that happen for you! We cannot wait to have you as our guests again soon!
5 out of 5
by A verified traveler from Duluth,MN

Gorgeous Hotel/Casino

Posted Sep 1, 2016
I can't say enough about how beautiful Mystic Lake Casino and Hotel are! The parking lot is going through construction for the next year but all of that is unimportant compared to the service and quality of the hotel. The complimentary valet service is great!!! The concierge and check in desk staff are friendly and helpful. The hotel rooms are beautiful, clean, smell great. The bathrooms are spacious and I was very impressed by every aspect of the hotel. I have nothing bad to say!!! Can't wait to go back!
Comment from Hotel Management
Sep 15, 2016 by Derik, Hotel Management
Thank you so much for your review! We apologize about our construction through out our grounds, but as soon as construction is done, you will be able to enjoy easier parking, and entry for the Casino and Hotel! We are happy that you enjoyed our newly remodeled rooms, and cannot wait to have you as our guests again soon!
5 out of 5
by A verified traveler from MN

Had a BLAST

Posted Aug 31, 2016
Pros: being able to gamble and enjoy myself and not have to drive to a hotel or home.
Cons: maybe just later room service my husband got the late night munchies and we didn't want to go sit down stairs for something.
Location: I don't know we never left. :)
I was so excited to spend a night of our vacation at Mystic Lake Casino and Hotel. I loved the room it was so pleasant, the carpet was so soft and nice, Bathroom was out of this world beautiful, The beds were comfortable and the overall room was very peaceful and pleasant. There was only one little detail, when we pulled back the covers to the queen nearest the window there was a blood spot on the bottom sheet and one pillow case. It didn't cause my husband and I an problem for we slept in the other queen. The food was great at the seafood buffet, it was very quite on the floor never heard a peep from anyone. I would and will defiantly come there again.
Comment from Hotel Management
Sep 15, 2016 by Derik, Hotel Management
Kimm, thank you so much for your review! We are happy that you were able to enjoy your experience with us! We have passed your suggestions for Room Service to our Food and Beverage Department! We cannot wait to have you back as our guests!
5 out of 5
by A verified traveler

Close to Canterbury Race Track.

Posted Aug 20, 2016
Pros: cleanliness and location
Location: Racetrack, mall
Location of hotel was great. Close to Canterbury Race Track and Shakapee
Comment from Hotel Management
Aug 29, 2016 by Derik, Hotel Management
Thank you for your review! We hope you stay with us again soon!
4 out of 5
by A verified traveler

Posted Aug 12, 2016
Staff was nice, check in and out was fast and easy, very clean place and rooms were clean and big
Comment from Hotel Management
Sep 22, 2016 by Derik, Hotel Management
Thank you for your review! We are happy to hear that you enjoyed your stay here with us at Mystic Lake Casino Hotel! We hope to have you as our guests again soon!
5 out of 5
by A verified traveler from SD

Oasis in MN

Posted Aug 12, 2016
From the time I stepped into the hotel, I was greeted and shown my room by a very informative staff member. Room was clean and very comfortable. Several choices for dining. Overall, I would stay again.
Comment from Hotel Management
Sep 22, 2016 by Derik, Hotel Management
Thank you for your kind review! We strive to make sure that our guests receive the absolute best guest service, and we are happy that we were able to provide that for you! We can't wait to have you as our guests again soon!